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Rated 4,0 out of 5 by 107 reviewers.
Rated 5,0 out of 5,0 by Pleasant The hotel made the trip pleasant. It was clean with and extremely pleasant staff. 14. September 2014
Rated 5,0 out of 5,0 by Comfortable Rooms This is an excellent hotel if you want a quiet place to stay that is next to local shopping and restaurants. The noise level was low when I was there. The pricing could have been better for a weekend stay. However, all this is a good hotel. The beds are excellent - the best sleep I had while traveling in years. 12. September 2014
Rated 5,0 out of 5,0 by Pleasant Business Trip Last time I stayed in this area I stayed in an hotel the was priced way to high. It was not clean or a pleasant experience. Crown Plaza is the way to go if you need to stay in Paramus. Clean, great staff and great restaurant. 11. September 2014
Rated 4,0 out of 5,0 by Nice beds Staff was very friendly and attentive. Use this slocation frequently when visiting the area. The Bonefish Grill is good and is convenient 8. September 2014
Rated 2,0 out of 5,0 by Location acceptable, cleanliness NOT! Just re-read my previous comments. The room was filthy.... enough said. The staff were kind and coureous but obviously housekeeping did NOT live up to the expectations of the Crowne Plaza Hotels and Resorts. We stay at Crowne Plazas when on business but never have experienced the dirty conditions as in Paramus. 2. September 2014
Rated 5,0 out of 5,0 by Very clean & comfortable. breakfast was excellent. The clerk on duty the night of our stay was very good & helpful. This was our third stay at this hotel & each time we have been very satisfied. I would recommend this hotel all the time. 31. August 2014
Rated 3,0 out of 5,0 by Mediocre Experience We were in town for a birthday party and stayed for one night. The hotel itself is fine - perfectly average. Location is good - if you like to shop - as it's right at a mall. The check in was very slow. There was only one person at the desk and she never called for back-up or apologized for the wait, even though there were about 12 people waiting in line while we were there. The room was fine but the mattress had a spring that would pop whenever we got on or off of the bed. The shower is great - clean, good pressure - and the toiletries are lovely. The gentleman who check us out was very pleasant with a great smile. Our room was on the first floor. There were young men roaming up and down the hallway when we arrived and it was unclear if they were guests or not. It turned out that they were - very loud guests as it turns out. In fact, given the flimsy door on our room, we heard all of their comings, goings and stayings throughout the day and evening. This is an adequate place and seems to be frequented by flight crews, but I can't recommend it with any sort of enthusiasm. 20. August 2014
Rated 5,0 out of 5,0 by Excellent Service My entire stay at the Crowne Plaza was outstanding! I give everything 5 stars, including the staff. Eugene, the manager was especially accommodating. What true professionals they have working over at the Crowne Plaza in Paramus, NJ. Pasted below is the email I sent over to the manager to thank him for a great stay. Eugene, Wanted to send over a quick email to let you know how impressed I was with the level of service last night. It's a rare thing these days to meet people that genuinely care. You are without a doubt a true professional. You were more than willing to take the extra step outside your normal scope of duties to make sure that I was comfortable and satisfied. Honestly, I've never had a better hotel/travel experience than the one you provided. Your kind, warm, and caring hospitality will not be forgotten. Without any hesitation I highly recommend your hotel to anyone visiting the North Jersey area. Thanks again for everything! 19. August 2014
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