Crowne Plaza Pensacola Grand

Hotelrezeption: 1-850-4333336

Hotel - Fax: 1-850-4691417

Hotel - E-Mail: info@pensacolagrandhotel.com

Anreise: 16:00 Uhr | Abreise: 12:00 Uhr | Ortszeit: 7:30 PM


Flughafen
Pensacola International Airport (PNS)

- Entfernung vom Hotel: 5 MI/ 8.05 KM Süd

- Our airport shuttle is available from 6am 10pm only From the airport follow Airport Rd west to 9th Ave Turn left S follow 5 miles Turn right on E Gregory St STAY IN THE CENTER LANE the hotel is on the right

Zug
New Orleans, LA

- Entfernung vom Hotel: 200 MI/ 321.87 KM West

Hotel-Infoblatt drucken

- Parkplätze vorhanden

- Kostenloses tageweises Selbstparken

- 362 parking spaces. Bus parking is available. Security patrolled and security cameras in parking lot.

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Hotel-Highlights

We know how important getting a great night's sleep is to you. The Crowne Plaza Sleep Advantage® Program, which is not found at other hotels in Pensacola, FL, features comfortable beds and sleep kits.
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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Gesamterlebnis

4.3

Basierend auf 183 Berichten
86%
Das Haus empfehlen
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Beurteilungs-Schnappschuss

183testberichte

  • 5 Sterne
    117
  • 4 Sterne
    35
  • 3 Sterne
    14
  • 2 Sterne
    9
  • 1 Sterne
    8

In no particular order...

By

30. Juli 2014

club

If possible, increase the wifi capability. The wifi was very slow and even then only worked in certain areas of the room (slowly). If possible put microwaves in the room. That would assist guests staying for extended periods. There was also a drainage issue in my bathtub and sink. Sometimes the tub wouldn't drain at all (I only took showers). Install water fountains on every floor; the only water fountain was on the first floor by the ballrooms.
The maid service was not all that great. I don't think my floor was vacuumed the entire month I was there. At one point my trash and dirty glasses weren't being taken/replaced. I had to put all the trash and dirty dishes in the middle of the floor for them to be taken. Then my glasses were never replaced, so I went most of my month stay with no coffee cups once I got them to finally take the dirty ones. On a positive note, I never ran out of toilet paper.
Last, but not least, most of the front desk personnel were polite and professional. There was one individual, and I'll refrain from putting any identifying information in this review, starting from the moment I checked into the hotel who had a bad attitude. I went straight to the hotel after my flight arrived to see if it was possible to check in early (1200pm). This individual impolitely told me that check-in wasn't until 4pm, then grudgingly mumbled that they'd check to see if my room was ready. They quickly informed me that it was not ready and told me to come back at 4pm. I personally believe that this individual could have "seemed" a little more accommodating by taking my phone number and calling me when it was ready since it may have been ready at 2 or 3, or maybe by asking me if I'd like to leave my luggage at the hotel at least. On another occasion I called down to the front desk in the evening to inquire if the wifi password had changed since it wasn't letting me log in and the same individual (had to be), first, answered the phone with a "WHAT?" then to answer my question just started spouting off what the wifi password was and I stated that I already have that password, but it's not letting me log in. The individual stated that they'd send someone up to see what was wrong with it. A couple minutes later the wifi password was working and I called the front desk to inform the individual so that they did not have to send someone to my room to fix it. Again, that individual answered the phone with an inappropriate greeting "what?". Seeing this individual at the front desk in the afternoons it was pretty obvious that they were not enthused about working or working there. The last couple weeks of my stay (from 14-26 July) I didn't see this individual at all. So perhaps they were on vacation, quit, or was fired.

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Beautiful Hotel

By

30. Juli 2014

I loved the historic look of this hotel as well as it's awesome location to the Civic Center.

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Close to everything!

By

27. Juli 2014

club

This hotel is close to everything! If you get a chance go to a Wahoo baseball game.This was our first time in Pensacola and will be back.We will stay at this hotel again, the hotel was beautiful. It's am old train station.

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Excellent Service!

By

23. Juli 2014

Enjoyed everything about our stay! Clean room, wonderful view and nice scenery. Front desk was awesome.

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