Rated 4,2 out of 5 by 192
Rated 5,0 out of 5,0 by 101daytraveler Amazing Property
Spectacular hotel, big clean rooms, very nice. Would stay again. Highly recommended. Close to Hermosa on the Beach at Redondo.
10. September 2013
Rated 4,0 out of 5,0 by oldcat1 I had high expectations and the Hotel Crown Plaza lived- up to all of them except one..
I have had the pleasure of staying at the Redondo Beach, Crown Plaza in the past, and found the overall package to be quite pleasing. So naturally my expectations were high considering the Hotel Crown Plaza had lived- up to all of them in the past stay's . Except for when it came to what I consider to be my most important amenities; The Pool!
I don't believe the pool heater was working that weekend,
but more importantly, I was disappointed by the amount of Gym members and their screaming children that had commandeered the entire pool area.
Now that I know this is the way things operate there I most likely wont be in a big hurry to rebook a $top dollar$ a-night room just so I can share my supposed relaxing pool time with children and their gym bag toting parents.
7. September 2013
Rated 3,0 out of 5,0 by IVRenton Nice room--A/C weak!
The property is nice. Rooms are nice. Staff is friendly but not overly "helpful". A/C weak and could not keep on on hot days. No aiport shuttle! Marina across the street. Public beach is quite a distance--not really walking distance.
6. September 2013
Rated 3,0 out of 5,0 by vbtrvl VERY SMALL BATHROOMS, COMFORTABLE BEDS
I MADE MY RESERVATIONS 2 MONTHS IN ADVANCE AND REQUESTED A VERY SPECIFIC ROOM, 2 QUEENS WITH OCEAN VIEW.. I CALLED THE MORNING OF AND WHEN I ARRIVED TELLING THEM THAT MY FLIGHT HAD BEEN DELAYED AND PLEASE DO NOT GIVE UP MY ROOM WITH 2 QUEENS..
NO PROBLEM THEY SAID THEY WOULD RESERVE IT.
AFTER A FLIGHT DELAY ACROSS THE COUNTRY AND ARRIVING AT 1:00 A.M. FINALLY AT THE HOTEL, WE ARRIVED TO BE TOLD THAT THEY NO LONGER HAD 2 QUEEN BEDS AND WE HAD TO ACCEPT THE KING BED BUT IT WAS ACTUALLY A BETTER ROOM. WHEN WE GOT TO THE ROOM, AFTER A VERY LONG WALK TO THE COMPLETE OTHER END OF THE HOTEL DOWN HALLWAY AFTER HALLWAY AND LOOKED OUT THE WINDOW AT THE PARKING LOT AND THE OCEAN AT A VERY LONG DISTANCE... WE DECIDED WE WERER TOO TIRED TO ARGUE AND REPACK AND MOVE ROOMS, HOWEVER NOT SURE I WOULD SPEND THE MONEY TO STAY THERE AGAIN.. NO AIRPORT SHUTTLES, ALTHOUGH THERE IS A GREAT LITTLE BREAKFAST SPOT ACROSS THE STREET IN THAT PARKING LOT THAT I WOULD RECOMMEND!
THEIR OCEAN VIEW IS WAY BEYOND A PARKING LOT THAT IS REALLY YOUR VIEW, I WOULD NOT SUGGEST THE FULL ON OCEAN VIEW.. I THINK THE ANGLED ONES WWOULD BE BETTER
6. September 2013
Rated 4,0 out of 5,0 by travelgal2013 Great Location and very friendly staff!
We were here for a family wedding weekend and were pleasantly surprised at the comfort, location and amenities of the hotel. The location was ideal and the bike rental from the hotel was so greatly appreciated and the concierge and bell staff were so patient, friendly and accomodating for our large, demanding group as we rented bikes almost everyday! The rooms were updated, comfortable and large and the pool deck with hot tub were also great (some shade options would have been awesome though)! Did I mention the location? It was perfect - the hotel was so close to the Redondo Pier, numerous restaurants and of course, the relaxing bike path from Hermosa up to Manhattan beach! We had a nice group rate for the wedding so I can't comment on value for rack rate - but, for California and for all the hotel's amenities, comfort, renovations - it was well worth the value. As an IHG member, we really appreciated the extended check out given the timing of our departing flight! Thanks for an outstanding stay!
5. September 2013
Rated 5,0 out of 5,0 by 5Robbers Great location, loved the bike rentals
Stayed at hotel for one night. I didn't expect such a great location! Walking distance to pier, fun restaurants and beach. Loved the bike rentals, some great biking areas around Had an unreal view from our room. Hotel was nice and quiet. Nice size room. Was recognized as IHG Rewards club member, above and beyond! Can't wait to come back!. .
4. September 2013
Rated 5,0 out of 5,0 by TJMO A wonderful holiday experience
We stayed 3 nights. Wonderful welcome, comfortable clean room. All slept well in comfortable beds. Staff extremely helpful and every request for assistance met, eg extra towels, directions to shops and attractions, suggestions for local restaurants. We will return and would recommend to anyone.
31. August 2013
Rated 4,0 out of 5,0 by Arie0823 GOOD EXPERIENCE OVERALL
OUR BATHROOM HAD A BACKUP THROUGH THE SINK AND FLOODED THE FLOOR. WE CONTACTED THE FRONT DESK AND WE AT LEAST EXPECTED A CALL FROM THE MANAGER.
YOU WOULD THINK THIS AWFUL ODOR AND SINK WITH DEBRIS WOULD WARRANTED A CALL FROM THE HOTEL MANAGER...
30. August 2013
Rated 5,0 out of 5,0 by MIdwest Great stay
Great Views from the room. Helpful staff with very clean rooms. Cant beat the location as long as you have a car, or don't mind renting a bike from a little store across the street. Many attractions close by. Dinning Included
28. August 2013
Rated 5,0 out of 5,0 by KEREN88 Great Getaway
Great chance to get away and relax. Nice location.
27. August 2013
Rated 3,0 out of 5,0 by Kiwi50 Membership Review
I have disappointed at the lack of recognition and benefits of being a platinum rewards member . There was always a wait for the front desk . I did not find the hotel very good value for money .
25. August 2013
Rated 4,0 out of 5,0 by Dianegig Great place to stay.
Stayed recently for a few nights. Enjoyed the location and the staff were great. Crowne Plaza was great end to our holiday over at the USA. Would stay again if the price is right.
25. August 2013
Rated 4,0 out of 5,0 by Loz09 Great for a few nights
This is a lovely hotel, we only stayed for 3 nights as we were over for family surprise birthday. I was disappointed by the restaurant and bar and the air conditioning unit in our room was very noisy, however the comfort of the beds and cleanliness made up for that.
24. August 2013
Rated 5,0 out of 5,0 by Mermaid53 Beyond Awesome!!!
Sisters and I stayed here years ago and retuned for reunion to the incredible redesigned Redondo Marina. The staff members were all professional. The rug design in lobby and halls leading to room was gorgeous. My sisters said the beds were like sleeping on clouds! I loved the pull out table in the room. We had in room breakfast and it was a class act...delicious. Many compliments to the room design felt right at home. One of the best hotels I have stayed in! Will definitely be back!! Loved all the fish markets near by, rock bands on the pier and paddle boats. We went to Kobe pearls and picked oysters. My sisters both got a 8mm cream gold pearls..Thanks for the memories!!
23. August 2013
Rated 5,0 out of 5,0 by CindieN feet in sand trip
This was a just to "re-charge" trip from Las Vegas. I'm an ocean girl and this was a great stay. The staff was fantastic and friendly all the way down to housekeeping!! I've already told friends that are going to Redondo Beach to stay here. Thanks for making my 1 day trip effortless!!
21. August 2013
Rated 5,0 out of 5,0 by Hermosa Great view, fantastic room!
Wonderful room, new modern decor, fantastic views, and perfect mattress.
16. August 2013
Rated 4,0 out of 5,0 by RoadDawg482 Great service, food and comfortable bed
Stayed at this property while attending business conference. The staff was extremely friendly and professional. And the meals served exceeded my expectations!
16. August 2013
Rated 5,0 out of 5,0 by RoadWarrior100 Haven't been here in 18 years
I was nervous about staying at this hotel because I was last here in 1995 and I was afraid it might not be top notch having been open so long...boy was I wrong! The hotel today is BETTER than I remember; remodeled and beautiful, great staff, perfect service, great view of harbor from room, and one of the most comfortable beds I've ever slept in. I HIGHLY recommend this hotel and will be back.
15. August 2013
Rated 4,0 out of 5,0 by maplefamily great hotel in poor location
My family stayed at this hotel for 4 nights in late July 2013. Room and lobby were beautiful. Staff was friendly and helpful. Overall the hotel experience was great. The only issue was that the beach is a bit of a walk through a really run down boardwalk area. The walk actually takes you through the smelliest parking garage ever. Food on the boardwalk was not good. This is a great hotel for anyone planning to drive out of the area for activities/meals but don't plan to hang around here for the beach.
3. August 2013
Rated 5,0 out of 5,0 by VBmother Just what we needed
We were there for a beach vb tournament. The room had a pleasant view of the harbor. Rooms are a bit older but nicely updated. Very comfortable and great location with lots of good restaurants within walking distance.
3. August 2013
Rated 4,0 out of 5,0 by timwack My First Crowne Plaza
Overall, a great experience, although it didn't start that way. We arrived at 4:30 (check-in time was 4pm) and were told that they didn't have any king bed rooms ready. (which we had not only reserved, but the CP had already run through my card several days earlier) I was told I could have two queens, like it was the only option. I took it, then when sitting in our room, my wife called down to see if any kings had opened up and they told us that they would call IF one came open. "If?" she remarked. A half hour later, they called us with a new room on the other side of the hotel.
It can be a long walk. One elevator splits the hotel and if you have rooms at the far end, it's a trek.
However, nice rooms, clean, great soaps and shampoos. WiFi is an extra charge. Breakfast at the restaurant down below was overpriced, but decent. Great staff. Lots of "Good mornings" when you walk around.
Not sure how this compares to other Crowne Plazas, but expected more of a Four Seasons feel.
Also, was there for a class reunion and their staff handled everything for that in spectacular fashion.
2. August 2013
Rated 3,0 out of 5,0 by Kris0721 Valet held car hostage until check out
We were asked to valet our truck upon check-in. We were not informed about increased parking fee. The day shift valet told us we could not use our truck until we checked out of the room.
The cost of the room plus exorbitant tax plus valet overnight parking fee was excessive.
My husband was unhappy when he went downstairs to get more coffee and was told it would be an additional $3.00.
C'mon Crowne Plaza....
30. Juli 2013
Rated 5,0 out of 5,0 by PFM3 Outstanding staff and very comfortable hotel
From the beginning of my three day stay to the end the staff (front desk, concierge, bellman, maids, restauarant) accomodated my needs in every way (Especially Michelle at front desk) from early check-in to coordination of an extra days stay during a busy weekend time. Room was well appointed (from new renovations)with great views of the Pacific. the hotel has a fantastic location convenient to local restauarants and activities. i will definitely stay here again!
25. Juli 2013
Rated 5,0 out of 5,0 Very pleaseant stay
I spend 3 days in this hotel ,the service was amazing
Rooms impeccable and very confortable beds, quite atmosphère
And very kind concierge and réception personnel
Nothing bad to say ,
I recommend this hotel!
19. Juli 2013
Rated 5,0 out of 5,0 by whatfor Great service
All of the staff were great and the recognition for priority club members was beyond great. A special thank you to Dennis Leanardo who went out of his way to get us the room we wanted and took any hassle out of the trip. We appreciated your assistance more than you imagine.
17. Juli 2013
Rated 5,0 out of 5,0 by JLB1 Great remodel!
Love this place! We go at least twice a year, and always over July 4th. The remodel made it even better this time. They do need much more poolside furniture and umbrellas...hubby got a terrible sunburn. And the walk from our room (4096) was so far from the pool, But all in all, a great time!
10. Juli 2013
Rated 5,0 out of 5,0 by TT2013 Very nice!
Nice hotel, nice location, excellent service.
Kudos to the Executive concierge (Rebecca) and to the reception team (Jimmy, Miguel, Michelle) for excellent service making you welcome.
Make sure you take advantage of the hotel’s best rate guarantee. We booked a 9-day reservation and during our stay the daily rate was fluctuating based on supply and demand. By checking the daily rate we saved over $140. The reservation team happily adjusted the price.
The onsite restaurant was OK, but it could be better with a face lift to improve its ambiance.
10. Juli 2013
Rated 4,0 out of 5,0 by Smitsb1 Anniversary Stay
Our stay started off a little rocky. My wife checked in before I arrived as I was playing golf in LA. when I arrived she told me that she had some problems checking in with the front desk attendent Michael. He wanted another credit card for incidentals and refused to use the credit card on file. He made this the highest priority failing to tell us about our access to the top floor lounge included with our reservation. He didn't even activate our room key to access the area. We figured this out the next day when we spoke with the morning staff at the front desk. Also, she checked in at 4:15 and she was told that she was early and she would have to wait for the room. check in time is 4:00 as stated on our reservation. He made her feel pretty uncomfortable. After we got through this rough spot in our stay the experience was great. The rooms were very clean and modern. The view was fantastic. The location is tough to beat. Parking was too expensive, we parked across the street and saved $7. All in all we had a positive experience and we will return to the crowne plaza.
8. Juli 2013
Rated 5,0 out of 5,0 by Randy07 Latest Visit
The hotel has been remodeled and what atremendous difference!!
Past stays were good
This visit was beyond expectations.
Comfort and service were top shelf all the way.
7. Juli 2013
Rated 4,0 out of 5,0 by deroo Arrived during a Black-out but enjoyed our stay at Redondo Beach
Rooms with Pacific seaeview are very nice and hotel has good amenities. Too bad parking, internet and breakfast etc are not included.
5. Juli 2013