Rated 5,0 out of 5,0 by burly My FAVORITE HOTEL
This is our favorite hotel! From the comfortable rooms to the friendly, helpful staff-- this hotel has it all--great breakfast buffet, outdoor pool, fitness ctr., business ctr. with free interenet, airport shuttle, Mojito restaurant with great food, very ample and convenient parking. Plus it is near the airport, Westshore and International Malls and lots of restaurants nearby. Every request to the hotel staff: from the front desk, to housekeeping, to maintenance via the front desk, has been handled efficiently and promptly on every stay we have spent at this hotel. And we have had many stays at this hotel in the last 3 years!
16. Mai 2013
Rated 5,0 out of 5,0 by Seven7 Great experience
Best experience is in the Cabanna rooms. Front desk employees are very attentive and always eager to solve your problems or fulfill your needs. Mojito restaurant/bar is a little over priced but you won't be disappointed. I will always stay here when I visit Tampa.
16. Mai 2013
Rated 5,0 out of 5,0 by Nana68 Splendid hotel
Spacious rooms. Comfortable beds. Fantastic shower - plenty of hot water. Courteous staff at front desk and housekeeping. Tasty breakfast and dinner. Will return if we are ever in Tampa.
10. Mai 2013
Rated 5,0 out of 5,0 by Tigressblue45 Friendly staff and great rooms.
My friends and I enjoyed our stay. There was a computer mix up but Jeffrey fixed the problem on the spot! Thank you Jeffrey! Rooms were nice and really clean and the pool was great! Will be staying at this hotel again when in the area. The manager left a Welcome note. It was a great touch!
9. Mai 2013
Rated 5,0 out of 5,0 by Vktb Great hotel!
This hotel was perfect for my plans and everything was like expected. Air was cold enough and bed was comfortable too!
25. April 2013
Rated 4,0 out of 5,0 by K4lee Exceptionally courteous and helpful staff
A good facility in a convenient location to Tampa airport, malls, and major connection routes. The morning breakfast buffet has a wide variety of tasty food. What set this hotel apart is the exceptionally courteous and helpful staff. Whoever we encountered during our stay - front desk, housekeeping, shuttle drivers, and food service - everyone was friendly and there to help the guests.
21. April 2013
Rated 4,0 out of 5,0 by miishuz Great Hotel - Front Desk Staff in need of customer service training
The Hotel is a great property, clean, good location. The front desk staff was neither helpful or friendly. Stayed here a year ago
and the staff was great.
21. April 2013
Rated 3,0 out of 5,0 by mktatt I Won't be staying here again
I travel to Tampa several times a year for business and stay here as its convenient to my office.
Pros: it has a good breakfast.The rooms are clean. There is a restaurant onsite and shuttle service is good.
Negatives: Don't leave any possessions behind you wont get them back. I left my glasses in the room. I rang the hotel from the airport as I had colleagues there who could bring my glasses home. I rang when I arrived home. I knew exactly where I had left them. The front desk will do nothing but put you through to a lost and found answer machine. I asked to speak to management who stated they would look into it personally, despite continued calls over several months. I did not receive a single return phone call. My next trip to Tampa (4 months later) I pay a personal visit but of course my glasses are not there. So I am $350 out of pocket and won't be staying at this hotel again due to the refusal to acknowledge me or allow pickup or return my possessions.
20. April 2013