Rated 4,5 out of 5 by 52
Rated 5,0 out of 5,0 by Danno8421 Long Term Stay WasTthe Best
I would highly recommend the Xiamen Crown Plaza Paragon. It by far exceeded my expectations in every way. The staff went out of their way to make you feel like you were important to them. The service was excellent, the rooms were always fresh and clean. They paid attention to the small details and made you feel at home.
As a world traveler I've stayed at some of the best hotels. The Crown Plaza in Xiamen ranks as one of the top.
With many choices in the area, the Crown Plaza will be the only hotel I will stay at while in Xiamen.
You will not be disappointed.
5. Dezember 2013
Rated 5,0 out of 5,0 by peat Friendly Staff, Comfortable Room and Good Locations
Front Office and Executive Floor staff were very friendly and helpful. Room was comfortable eith adequate space and good tv and internet connection. Breakfast on the executive floor lacked a bit in variety, but the quality of the food was good and the staff friendly and helpful with an adequate English level. The hotel is conveniently located in the city center on a main street. Would recommend!
4. Dezember 2013
Rated 5,0 out of 5,0 by CISHANG 非常商务值得推荐的酒店
15. November 2013
Rated 5,0 out of 5,0 Convenient location with great accomodations
Amenities were superb, amenities were excellent and staff was very courteous and professional. Highly recommend.
19. Oktober 2013
Rated 5,0 out of 5,0 by Letdown Service goes extra miles making me feel 'at home'
I have stayed at this hotel a few times, and this will always be the hotel that I would choose to stay every time I come to Xiamen.
The one thing that this hotel stands out than many other IHG brand hotels, is the service from the reservation staff who would personally email me prior to my arrival to make sure that my room would have whatever I need or request, to be ready at time of my arrival. Having direct email from the hotel is a big difference, no matter what time I arrived, my room is always ready with the English newspaper and welcome fruit in the room. I got to know most of the names of the Reservation Staff before I arrive each time, I feel like 'coming home' each time.
The service of the Concierge, the front desk staff and the Club Lounge staff - all gave me and my husband the warmth that we don't often get from many hotels in our travel. The food at the Club Lounge and the Buffet breakfast downstairs are all excellent. The Club Lounge provides the food more on the healthy side, which I enjoy a lot, besides the wonderful service of the staff and good view too. It was so nice to have various Managers to meet us at the Club Lounge thanking us for our frequent visits. The personal touch from each staff of this hotel makes a huge impact to me and my husband, we don't need to think which hotel to stay each time we plan to come to Xiamen, Crowne Plaza Paragon Xiamen would be the one that we called "Home away from home".
The Chinese Restaurant had very interesting dishes, we were given a private room of two tables to host a birthday party for two of our relatives also coming from overseas. The food was good and reasonably priced. The staff of the restaurant was very attentive in serving us the whole evening making 18 of us having such a great time of reunion from all parts of the World. The only downside is the cashier of the restaurant didn't know anything about my PC Platinum card when I showed her, she thought that it's the Credit card. Until I told her to charge to my room number and explained to her that the card was my Priority Club Platinum membership. She seemed not sure what I meant. May I suggest the restaurant to have a sign saying such as "Priority Club members welcome here" or the hotel manager to train the staff to recognize PC members when in house guests dine in the restaurant. Perhaps to teach the restaurant staff to ask guest: "Are you staying in the hotel?" and "Would you like to charge the bill to your room?".
I like the idea of using the room card to have access to the elevators, this is not often seen in other IHG hotels that I've been to in both China and Hong Kong. Having good security and wonderful team of great caring staff with personal touch, this makes this hotel stands out to be the best hotel in China.
Thank you, also for the cold iced tea always available near the Reception Desk, it's so refreshing when returning to the hotel from a hot day. Well thought of everything to make your guests feel good.
We look forward to returning to this 'home away from home' hotel soon. Thanks for everything. Mrs. Choi
14. Oktober 2013
Rated 4,0 out of 5,0 by Adera My feedback while staying at Paragon, Xiamen
The rooms are very comfortable and I like the hotel a lot. My only issues are the following:
1. Lobby sitting area - I do not understand why no one from the hotel staff calls the attention of individuals who lie down and sleep in the sofas. This happened on several occasions and it is not proper.
2. Coffee shop - I also do not understand why the coffee shop is closed during lunch time (after the breakfast buffet). It is very inconvenient for guest.
I'd like to see these "flaws" addressed.
I hope this constructive criticism helps management improve their service.
10. Oktober 2013
Rated 5,0 out of 5,0 by Jopan Great all round
Overall, a wonderful experience! Keep it up. Staff were helpful and knowledgeable.
The location makes it difficult to get a taxi.
8. Oktober 2013
Rated 5,0 out of 5,0 by Johannes49 Very comfortable, well-designed rooms and facilities
Stayed here for a second time for a conference. Same experience both times: friendly staff, excellent rooms, great conference facilities, felt very comfortable here. No hesittaion in recommending this hotel.
7. Oktober 2013