Crowne Plaza Englewood

Réception de l'hôtel: 1-201-8712020

Fax de l'hôtel: 1-201-8717116

E-mail de l'hôtel: res@englewoodcp.com

Arrivée: 3:00 PM | Départ: 12:00 PM | Heure locale: 7:30 PM


Aéroport
Newark International Airport (EWR)

- Distance de l'hôtel: 15 MI/ 24.14 KM sud

- From airport: NJ turnpike North to exit 70A Leonia. Follow off ramp to 3rd traffic light, make left onto Grand Ave, take for 1 mile to Rt.4 West. Take Rt. 4 West to 2nd exit, Van Brunt Street, Hotel on left side.

Laguardia Airport (LGA)

- Distance de l'hôtel: 20 MI/ 32.19 KM est

- Grand Central Pkway West to Triboro Bridge. Cross bridge to Major Deegan Expressway North. Follow to George Washington Bridge (Rt 95 South). Follow signs to Rt. 4 West, exit at Van Brunt Street. Hotel is on your right.

John F. Kennedy International Airport (JFK)

- Distance de l'hôtel: 25 MI/ 40.23 KM est

- Van Wyck Expressway North-Follow signs to Triboro Bridge - Go over bridge. Stay left, follow signs to George Washington Bridge. You are now on the Major Deegan Expressway. Stay right to the George Washington Bridge. See directions frm Laguardia Airpor

Teterboro Airport (TEB)

- Distance de l'hôtel: 6.93 MI/ 11.15 KM ouest

- Head southwest on S Van Brunt St toward Nordhoff Pl Continue onto NJ-4 W Take the New Jersey 17 N exit toward Mahwah/Garden State Parkway N Keep left at the fork to continue toward NJ-17 S Keep right at the fork and merge onto NJ-17 S Turn left onto Malcolm Ave. Destination will be on the right.

Métro

NEW YORK CITY

- Distance de l'hôtel: 5 MI/ 8.05 KM est

- 42nd street and 8th Ave in NYC

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- Parking disponible

- Parking journalier gratuit

- Parking is available for registered guests only, parking is complimentary including bus parking, and all buses must park in the back parking lot. Please do not park at the entrance.

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Points forts de l'hôtel

We are proud to announce our 2014 Renovation! We have renovated all of our guestrooms, public areas and meeting rooms. The newly renovated space features bright and beautiful décor with a modern design, along with our upgraded high speed complimentary Wi-Fi. As always, all guest rooms feature the Crowne Plaza Sleep Advantage amenities assuring a wonderful experience.
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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

4.2

basé sur 318 avis
85%
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Ratings Breakdown

318commentaires

  • 5 étoiles
    169
  • 4 étoiles
    82
  • 3 étoiles
    37
  • 2 étoiles
    14
  • 1 étoiles
    16

NIce area of town and great service

By

14 abril 2015

Had a great time visiting NYC as we stayed in the Crowne Plaze Hotel for the first time and recieved excellent service. The staff was very friendly and very helpful when we needed directions. Great place to stay if you are visiting the city very convenient commute to the Yankee Stadium . Thank You for a Great Stay.

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Great service, good location

By

12 abril 2015

club

Sheets were a little rough, but not a deal-breaker.
Good property.

Posted by HotelStaff
13 abril 2015
Thank you for taking the time to write this review and sharing your experience with other travelers. We hope we can welcome you back soon!
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OK property but inexperience or untrained staff

By

10 abril 2015

platinumelite

The rooms were fine but the services provided were substantially sub-par. They ran out of eggs for breakfast one morning and according to the waiter, "because their food delivery was missed the day before". They then asked if we wanted them to go out and get some from the store. Really, for a 200+ room hotel we have to show you how to maintain your own kitchen?
There was no upgrade for our Platinum status room as they said they were booked but I checked the hotel website and they still had king rooms on the executive floor that day.
Then there was the issue about asking whether Platinum members got complementary access to the Club Lounge. The desk agent said she didn't know but either she would get back to me before her shift ended or first thing in the morning. No callback but when I checked with the desk at 9:30 the next night, the supervisor explained that the hotel no longer had a Club Lounge. So all their desk staff didn't know they didn't actually have a Club Lounge.
Last issue was that they agreed to and we had scheduled in advance, shuttle to the nearby train station, which NJ Transit did NOT have a good address for - we all agreed. I directed the morning shuttle driver there and he agreed it would be easy for the night driver to find once they shared the directions. Coming back from NYC at 10PM, I checked with the desk 20 minutes BEFORE the scheduled pickup to ask if they had any questions and to make sure the driver called me if they needed help. After multiple calls to the desk and requests to have the driver call if he was lost, driver was 30 minutes LATE. Turns out he was just around the corner for about 15 mins before finally figuring it out. Either wasn't told to or refused to call due to what I think was a language barrier-he answered 3 calls from the hotel while we were in the van and only spoke Spanish.
The best end to that poor performance was Laura at the bar, who took car of our party and met some new friends.
Pool appears much nicer in the photos. Only about 25 by 50 feet so with only 8-10 people in the pool, it's crowded. And watch your footing when walking in - there are mats that help with footing for about 3 ft around the apron of the pool but there's a low spot right inside the entrance that gathers water for a good 6 ft away from the pool and the tiles are slippery.
I would suggest that you try somewhere else for this rate.

Posted by HotelStaff
13 abril 2015
Dear Leasadie66, On behalf of the Hotel Management and Staff please accept my sincere apologies for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests; therefore we are sincerely concerned when we fall short of your expectations. Your comments have been discussed amongst the entire Hotel Management team. I wish to thank you for taking the time to complete this review. I assure you that action steps will be taken in order to avoid similar situations in the future.
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great

By

09 abril 2015

whenever i am in the area, i chose crown plaza because of the friendly and helpful staff as well being able to meet my needs--excellent bhotel

Posted by HotelStaff
13 abril 2015
Thank you from all of us here at the Crowne Plaza Englewood for choosing us. We truly appreciate your kind comments and look forward to welcome you back soon!
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