Crowne Plaza Niagara Falls-Fallsview

Réception de l'hôtel: 1-905-3744447

Fax de l'hôtel: 1-905-3718347

E-mail de l'hôtel: reserve@niagarafallshotels.com

Arrivée: 3:00 PM | Départ: 11:00 AM | Heure locale: 7:30 PM


Aéroport
Buffalo International Airport (BUF)

- Distance de l'hôtel: 27 MI/ 43.45 KM sud

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance de l'hôtel: 50 MI/ 80.47 KM nord-ouest

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance de l'hôtel: 78 MI/ 125.53 KM ouest

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

Train
VIA Rail

- Distance de l'hôtel: 3.5 MI/ 5.63 KM est

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Parking disponible

- Tarif du parking : 25.00 CAD

- Self-Parking is available at a rate of $25.00 CDN per 24 hours. The rate includes in/out privileges. Parking is valid for hotel guests until midnight on the day of departure.

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Points forts de l'hôtel

Face aux chutes du Niagara à couper le souffle, notre hôtel exceptionnel offre de magnifiques vues sur cette merveille de la nature. À l’intérieur aussi, les aventures sont toutes proches. Dans le complexe animé de Falls Avenue sur 8 hectares, des passerelles mènent au parc aquatique de Fallsview, Casino Niagara, à la seule boutique Hershey’s Chocolate World du Canada et à l’Adventure City.
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Offres d'hôtel

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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

3.9

basé sur 591 avis
76%
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Ratings Breakdown

591commentaires

  • 5 étoiles
    296
  • 4 étoiles
    120
  • 3 étoiles
    64
  • 2 étoiles
    63
  • 1 étoiles
    48

Not impressed

By

mai 22, 2015

The room was clean and the bed was very comfortable, although, the view was obstructed by dirty windows.
Unfriendly not very welcoming staff.

Posted by HotelStaff
mai 23, 2015
Dear bellybelly, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I want to offer my apologies for the shortcoming that you mentioned in your review. We strive to exceed the expectations of all of our guests and we clearly did not do so in your case. We take guest satisfaction seriously and we will certainly be following up on your concerns. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to make your stay as best as it can be. At your service, Tanya F Guest Relations Management Team, IAGFA
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First Trip to Niagara Falls

By

mai 14, 2015

club

The room was very clean and spacious and the bed was very comfortable. The Staff were friendly, helpful and professional.
I had a room with a Niagara Falls View and it was perfect, you had a full view of both the US and Canadian falls. Most of the other hotels in the area cannot give you such a magnificent view. Also the location of the hotel is within walking distance to the majority of other attractions in the area.

Posted by HotelStaff
mai 19, 2015
Dear Aldric V., I wanted to take a moment to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I am delighted to learn that you enjoyed your stay with us and that you enjoyed the spectacular view of the falls. The level of service you received from our staff is what we strive for every day, for every guest. Also, thank you for being a loyal IHG Rewards member. I hope we have the pleasure of hosting you again soon. At your service, Tanya F Guest Relations Management Team, IAGFA
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Disappointing

By

mai 14, 2015

club

It was a significant birthday for my husband so I booked a couples package with a jacuzzi tub in our room. Who knew that tub would be a conduit for assorted plumbing noises. Toilet flushing and water draining could be clearly heard coming from other rooms and it was so loud it woke us up early in the morning. Then to top it off, we heard dripping coming from our bathroom and discovered water pouring through the potlight directly above our toilet. The staff response was good and we were provided with access to the room next door to use the bathroom and were given a small discount on checkout. We won't be returning, so disappointed.

Posted by HotelStaff
mai 16, 2015
Dear Carerson, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Also, happy belated birthday to your husband. Please accept my profuse apologies for the items you mention in your review. I am personally dismayed that your stay did not go well. I have followed up with my maintenance team to give proper attention to these items. Your feedback is valuable as it assists us in improving our hotel moving forward. Please feel free to contact me if you wish to discuss this matter further. At your service, Joseph Legace, General Manager
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great service and great views

By

mai 13, 2015

club

great room views with a very attentive staff and great waterpark value!

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