Crowne Plaza Niagara Falls-Fallsview

Réception de l'hôtel: 1-905-3744447

Fax de l'hôtel: 1-905-3718347

E-mail de l'hôtel:

Arrivée: 3:00 PM | Départ: 11:00 AM | Heure locale: 7:30 PM

Buffalo International Airport (BUF)

- Distance de l'hôtel: 27 MI/ 43.45 KM sud

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance de l'hôtel: 50 MI/ 80.47 KM nord-ouest

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance de l'hôtel: 78 MI/ 125.53 KM ouest

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

VIA Rail

- Distance de l'hôtel: 3.5 MI/ 5.63 KM est

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Parking disponible

- Tarif du parking : 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges. Parking is valid for hotel guests until midnight on the day of departure.

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Points forts de l'hôtel

Face aux chutes du Niagara à couper le souffle, notre hôtel exceptionnel offre de magnifiques vues sur cette merveille de la nature. À l’intérieur aussi, les aventures sont toutes proches. Dans le complexe animé de Falls Avenue sur 8 hectares, des passerelles mènent au parc aquatique de Fallsview, Casino Niagara, à la seule boutique Hershey’s Chocolate World du Canada et à l’Adventure City.
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Ratings Breakdown


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  • 1 étoiles

Smelly and noisy room


March 05, 2015


My room was on the 4th floor, the window as facing the pool. It can be very noisy , we can smell the chlorine from the the pool.
The room was a bit cold, they provide us a portable heater.
The room are nice the hardware is dated, washroom lock does close. Overall it's fine if you don't spend too much time in the room.

Posted by HotelStaff
March 05, 2015
Dear Weskey, I wanted to thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Please accept my apologies for the shortcomings you mention in your review. I will follow up on them immediately. Your feedback assists us greatly in improving our hotel moving forward. At your service, Joseph Legace General Manager
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Horrible Experience


March 05, 2015

My family and I stayed at Crown Plaza to celebrate my birthday and we very excited for our stay. The hotel itself was beautiful and at first glance it appeared that we were going to have a great time. We booked an upper level room so that we would have a good view of the falls. When we arrived in our room we immediately noticed that not only was it very small but it was very, very hot and uncomfortable. We adjusted the heat and went on about our day. We went to the waterpark and arrived back to our room about 2 hours later... it was still very very hot. Our first night of sleep was HORRIBLE.... we tried opening the window and it provided no relief at all. The next morning I called the front desk and they sent a maintenence person to our room while we were out. I came back to the room and found a fan in the window with the window open and again a VERY VERY hot room. I called back down to the front desk and spoke to a manager who said they could give us another room and that he would call me back in 10 minutes. I proceeded to wait in the room for 45 minutes for a call back and finally called back down to the front desk. The manager advised that they were working on getting us a new room and apologized. He said to call back around 1:00 and he would have a new room for us. I expressed my concern about wasting my time (on my birthday) dealing with this issue and now I have to pack up my room and move it. He apologized and took some amount off the cost of my room. I came back to the room around 12:30 can called back ... they put us in another room finally, but the view was horrible. At the end of the day this was a terrible experience and a huge waste of time and money. While my family was in the water park, I was sitting in the room waiting for call backs, packing and moving. I would ever recommend this hotel to anyone.

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awesome weekend


March 05, 2015


Last weekend my wife and I were guests at the hotel. We had a wonderfully romantic getaway. From arrival to leaving it was a perfect weekend. We started off with a visit to the Rainbow Room by Massimo Capra. The food was fantastic so good we went for breakfast there both days. On Saturday we drove to Niagara on the Lake. Overall this was a perfect trip. ..jf..

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Excellent stay once again


March 05, 2015


We always stay at this hotel now when visiting the falls. Great location and the staff is excellent (especially the front desk)
Older, classy hotel, reminds me of the Royal York in Toronto.
Don't hesitate to stay here, you'll enjoy it.

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