Crowne Plaza Chicago-Northbrook

Réception de l'hôtel: 1-847-2982525

Fax de l'hôtel: 1-847-2985592

E-mail de l'hôtel: reservations@bayshospitality.com

Arrivée: 3:00 PM | Départ: 12:00 PM | Heure locale: 7:30 PM


Aéroport
Chicago O'Hare International Airport (ORD)

- Distance de l'hôtel: 9 MI/ 14.48 KM sud-ouest

- From hotel exit right on Milwaukee Avenue. Turn right on Willow Road. Follow Willow Road past Sanders Road to I-294. Take I-294 South about 9 miles to 190 O'Hare exit.

Chicago Executive Airport (PWK)

- Distance de l'hôtel: 0.5 MI/ 0.8 KM nord

- Navette gratuite

- Turn right on Milwaukee Avenue going south, turn left into hotel.

Midway Airport (MDW)

- Distance de l'hôtel: 40 MI/ 64.37 KM sud

- From hotel turn right on Milwaukee Avenue. Take Milwaukee Avenue to Willow Road. Turn right on Willow to I-294. Take I-294 South to 55 North. Take 55 North to Cicero Avenue. Turn right on Cicero. Take Cicero to airport.

Train
Metra Rail Station Prospect Heights

- Distance de l'hôtel: 1 MI/ 1.61 KM ouest

- From the hotel take Milwaukee Avenue South to Euclid West to Wolf North; Train station on the East side of the street.

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- Parking disponible

- Parking journalier gratuit

- Free parking. Spacious lot that allows for busses and other large vehicles.

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Points forts de l'hôtel

We're a great alternative as a Chicago airport hotel, as well as "The Place to Meet" in Northbrook. We are pleased to offer planners over 15,000 sq ft of space and a personal Crowne Meetings Director.
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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

4.3

basé sur 291 avis
87%
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Ratings Breakdown

291commentaires

  • 5 étoiles
    169
  • 4 étoiles
    71
  • 3 étoiles
    23
  • 2 étoiles
    14
  • 1 étoiles
    14

Customer service was not great

By

21. April 2015

club

Customer service was not very good, especially with the shuttle drivers. Also, not having any a/c or heater was unacceptable. I would not recommend this hotel to anyone.

Posted by HotelStaff
23. April 2015
We apologize for the difficulties you encountered - we had a major mechanical piece of our cooling system go down, and it needed to be custom made and delivered to the property - we are happy to say the situation has been corrected and the building's HVAC system is back operational. We apologize for the difficulties you encountered and do hope to see you again in the future.
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Could have been better

By

21. April 2015

I stayed here for business purposes and was disappointed with the service overall. Half of the rooms had no air conditioning for the entire week of our stay and the hotel staff, while aware of this prior to our arrival, failed to forewarn anyone. Part of our group had some issues with the shuttle bus not showing up as scheduled, and still only arriving to pick them up over an hour late after several calls to the front desk staff. And the front desk staff, for the most part, seemed to care less about any issues you brought to their attention. The restaurant and bar staff were FANTASTIC though, I enjoyed every breakfast I had at the hotel.

Posted by HotelStaff
23. April 2015
Thank you for sharing your comments - we are truly sorry for the difficulties you experienced with the air. A major coil of ours went down in our AC unit that had to be custom repaired. We are excited to say it has been corrected and the hotel air system is fully operational. Thank you again for sharing your comments and we hope to see you again in the future.
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NEEDS UPDATING

By

21. April 2015

club

HOTEL WAS NOTHING SPECTACULAR. THE INTERIOR APPEARS TO NEED SOME UPDATING. ONE NICE AMENITY THE ROOMS HAVE IS PILLOW SPRAY, HOWEVER, MY BOTTLE WAS BROKEN AND BEING THAT I WAS AS FAR AS POSSIBLE FROM THE FRONT DESK, I DID NOT FIND IT WORTH IT TO REQUEST ANOTHER.

Posted by HotelStaff
23. April 2015
Thank you for sharing your comments! We appreciate your feedback and apologize for your difficulties. We are excited to announce that we are in the process of updating the property and look forward to welcoming you back to see the wonderful additions to the look of the hotel! Safe Travels
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bad internet, miss-informed

By

20. April 2015

platinumelite

I have been staying at this hotel for business for 4 years. I am going to look for another hotel in the future as I have been very unhappy with this hotel the last few times I have stayed. I need internet for work and last two times I have not been able to get my computer to work on their internet. Decided to take AC unit off line for two out of the 4 days I was there, room very humid. Told they would shuttle our employees to/from hotel and then told no once we arrived, had to rent rental cars. Very disappointed with this particular hotel, but will still stay at others.

Posted by HotelStaff
23. April 2015
Thank you for sharing your feedback - we appreciate your comments and apologize for the difficulties you encountered. We did have a major piece of our HVAC system go down that needed to be custom made and delivered to the property. We are happy to report the system has been repaired and our building HVAC is operational. We truly apologize for the difficulties you experienced and do hope to see you again in the future. Safe travels!
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