Crowne Plaza Shanghai

Réception de l'hôtel: 86-21-61458888

Fax de l'hôtel: 86-21-62803353

E-mail de l'hôtel: cpsha@cpsha.com

Arrivée: 2:00 PM | Départ: 12:00 PM | Heure locale: 7:30 PM


Aéroport
Hong Qiao Airport (SHA)

- Distance de l'hôtel: 5.59 MI/ 9 KM est

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance de l'hôtel: 31.07 MI/ 50 KM sud-ouest

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

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- Parking disponible

- Tarif du parking : 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

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Points forts de l'hôtel

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

4.0

basé sur 381 avis
79%
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Ratings Breakdown

381commentaires

  • 5 étoiles
    138
  • 4 étoiles
    147
  • 3 étoiles
    58
  • 2 étoiles
    22
  • 1 étoiles
    16

服务一流,设施较陈旧

By

05 May 2015

club

人员服务非常专业快速,令人满意,靠近上海影城,地铁10号出行,吃饭,多很方便,美中不足的设施陈旧,大概历史较久的缘故

Posted by HotelStaff
06 May 2015
Dear Guest, 非常感谢您的莅临,并分享您的入住体验与宝贵意见。很高兴酒店的服务与地理位置得到您的认可。酒店建于90年代,是上海第一家皇冠品牌的酒店,历史悠久,为了使宾客拥有更好的入住体验,酒店从2010年起逐步对部分楼层进行重新装修,并已有大部分楼层焕然一新。酒店还拥有一座2009年落成的新翼楼宇,设施设备齐全,您也可在下次入住时体验。再次感谢您的下榻及提出的宝贵意见,我们也衷心希望您的再次光临,如您想进一步与我们沟通,欢迎发送邮件至pr@cpsha.com
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新樓環境良好,但服務一般

By

04 May 2015

platinumelite

新樓的房間品質良好,唯一的建議是送了迎賓水果,但沒附刀叉,可以加以改善。
Check in人員服務態度良好,但未主動告知白金卡相關福利。
一樓自助餐樣式多種,中西式均有,但品質一般。
酒廊的服務親切,環境很好。
離地點站近,且沿路保留了老上海的風情。

Posted by HotelStaff
05 May 2015
Dear Guest, 非常感谢您的下榻,并对酒店提出宝贵的意见。对于您所提出的几点建议,我们已反映至相关部门,并会加强对员工的管理及培训,力求做到更好。您的意见对我们非擦重要,也是我们不断优化和前进的基石。再次感谢您的莅临及宝贵的意见,也欢迎您发送邮件至pr@cpsha.com与我们进一步沟通。
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床铺舒适,服务人员不行

By

04 May 2015

入住没有欢迎水果,经过电话联系口头答应,但没有落实.提前订好的早餐打包未落实好,经过提醒还是没有落实

Posted by HotelStaff
05 May 2015
Dear Guest, 非常感谢您的入住,并分享您的入住体验。关于您入住中不愉快的体验,我们深表歉意!酒店为白金卡会员提供欢迎水果。关于早餐打包的问题,我们深表遗憾。酒店已反馈至相关部门,并将持续、监管对员工进行相关培训,以提供更优质的服务。再次感谢您的莅临,并对酒店提出的意见,如您想进一步与我们沟通,欢迎发送邮件至pr@cpsha.com
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Good value Western hotel in Shanghai

By

01 May 2015

I have stayed in this property a couple of times each year for over 10 years. Overall it's a good option for a Westerner looking for decent accommodations at a reasonable price in Shanghai. Why:
Neighborhood good for walking.
Easy Access to Metro lines 10 & 11
Close to Hongqiao Airport and Railway Station
Several decent restaurants nearby
Breakfast is open early and adequate
Rooms are quiet and nicely equipped,
Cleanliness is adequate, but not up to normal Western standards

Posted by HotelStaff
04 May 2015
Dear jaybyer, Thank you for choosing Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related to our location, breakfast and rooms. We have shared your comments with housekeeping team and will reinforce the trainings to keep offering a great level of room cleanliness to our customers. Looking forward to welcome you any time soon at Crowne Plaza Shanghai. Your sincerely, Hotel Team Crowne Plaza
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