Crowne Plaza Stamford

Réception de l'hôtel: 1-203-3591300

Fax de l'hôtel: 1-203-3487937

E-mail de l'hôtel: info@crowneplazastamford.com

Arrivée: 4:00 PM | Départ: 11:00 AM | Heure locale: 7:30 PM


Aéroport
Westchester County Airport (HPN)

- Distance de l'hôtel: 17 MI/ 27.36 KM ouest

- Exit White Plains Airport Make a right turn onto Rye Lake Avenue Follow Rye Lake Avenue to the traffic light Turn right onto King Street Continue South on Route 120A Enter Merritt Parkway (Route 15) North on your left. Continue on Merritt Parkway North; Take Exit 34. Turn right onto Long Ridge Ridge Road Turn right onto Summer Street Hotel Entrance is on your left

Train
Metro North Railroad

- Distance de l'hôtel: 1.75 MI/ 2.82 KM est

- Head southeast on Summer St toward Forest Lawn Ave In 0.2 Miles, Turn right on to Bridge Street In 0.2 Miles, turn left on to Washington Blvd In 1.5 miles turn left on to Station Pl Destination will be on the right. Address for Metro Train Station is 30 Station Pl, Stamford, CT - 06901

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- Parking disponible

- Tarif du parking : 10.00 USD

- Covered, Pay Self Parking Facilities

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Points forts de l'hôtel

We are conveniently located 30 miles from New York City. On-site, we have Enterprise Car Rental, ATM, restaurant & bar. We offer large, spacious guest rooms featuring 37 inch flat screen plasma televisions.
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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

4.0

basé sur 17 avis
75%
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Ratings Breakdown

17commentaires

  • 5 étoiles
    8
  • 4 étoiles
    4
  • 3 étoiles
    3
  • 2 étoiles
    1
  • 1 étoiles
    1

Comfortable Bed

By

mai 04, 2015

club

The rooms were clean, quiet, and comfortable. As a business traveler, the breakfast service was far too slow.

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Check out the attached HIE

By

avril 06, 2015

club

Very weird that a Holiday Inn Express is inside the same building. I got a promotional rate at the Crowne Plaza so I stayed there this time. Typically I stay at the HIE. You get free breakfast, WiFi, and Frig and the rooms are equal. Only issue with either is the parking. Poorly marked and you can't put the parking on your bill. The hotel is a stand-alone property with an attached parking structure so why charge for parking anyway? Not that all the retail 1/2 away or the homes near by are going to use the lot? Otherwise, enjoyed my stay but typically it's HIE for me.

Posted by HotelStaff
avril 15, 2015
Dear Rastaburg, Thank you for taking time out of your day to leave this review with us. Guest feedback such as yours is critical for our growth and improvement, and we always appreciate any opportunity to communicate with our guest. Thank you, for the glowing remarks about our sister hotel. While they do offer certain amenities, that we do not, such as complimentary breakfast many of our guests find us to be a comparable choice due to our onsite restaurant, fitness facility, pool and room service. I do see parking impacted your stay with us and we do apologize for this issue. Rest assured, we will follow up with this comment internally so we can make improvements for our future guests. Thank you again for the review, if you have any further comments to make please feel free to call us directly to speak to the supervisor or manager directly. (203)359-1300. Warmly, Amanda N Front Office Supervisor
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Dining room

By

mars 30, 2015

platinumelite

As previously stated on Tuesday and Wednesday morning there was no one in restaurant to provide menu or wait on table. After mentioning this to front desk on Wednesday it was resolved the next two days. Orange juice and coffee were watered down. When mentioned on Wednesday they did not charge for orange juice. Toast was served cold. Always had to ask for jelly for toast.

Had dinner one time. The hamburger was not very good being dry and unappetizing.

Posted by HotelStaff
avril 03, 2015
Dear FrankB6, Thank you for this honest and candid review of your recent stay with us. I see that you ranked us four stars for your experience overall but that you encountered some troublesome dining issues during your stay. Please rest assured that we pride ourselves on providing all of our guests with an exceptional experience from start to finish and that this level of service you experience is not the norm for our hotel. I will personally be bringing your issues to the attention of our restaurant & dining team so that we can better implement ways to provide our guests with the service they are accustomed and entitled to. Please feel free to reach out to us if you would like to discuss your experience in more detail. I extend my deepest apologies for the frustration you experienced and hope you will stay with us again so we can provide you with the full experience you deserve! Warmly, Lilli R. Front Office Supervisor
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Parking Experience was the WORST

By

mars 29, 2015

club

1) Pay for parking is ridiculous
2) Paid for multi-day parking pass and at first exit the machine didn't return my pass. Instead of issuing new multi-day pass the hotel required me to go to the front desk and get a pass every time I wanted to exit the hotel parking. Very inconvenient and poor solution to a problem created by the hotel.
3) Bathroom shower dirty, hair on floor and walls
4) Hotel less than 1/2 full but I was put in a room as far as possible from the elevators, making for a long walk every time I entered and exited the hotel.

Posted by HotelStaff
avril 03, 2015
Dear CarolinaBlue, Thank you for taking time out of your busy day to leave this review for us on your recent stay. Guest feedback such as yours is paramount for improvement at our property and address all concerns with the utmost level of urgency. I see that you encountered issues with our parking system and I would like to let you know that we are aware of the issue and are currently working to resolve this problem. I also see that the cleanliness of your guest room was of concern so I will be sure to follow up with our housekeeping staff on our current practices and ways we can improve upon them. I hope that you will stay with us again in the future and allow us to show the changes we have made to our property. Please feel free to reach out to us directly, as we would love a chance to communicate with you about your experience, needs, and expectations. Warmly, Lilli R. Front Office Supervisor
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