Crowne Plaza Toronto Airport

Réception de l'hôtel: 1-416-6751234

Fax de l'hôtel: 1-416-6753436

E-mail de l'hôtel: sales@cptayyz.com

Arrivée: 3:00 PM | Départ: 12:00 PM | Heure locale: 7:30 PM


Aéroport
Toronto Pearson International Airport (YYZ)

- Distance de l'hôtel: 1.55 MI/ 2.5 KM ouest

- Navette gratuite

- Head north on Convair Dr toward Renforth Dr Take the 1st left onto Renforth Dr Turn left at Carlingview Dr Take the 2nd right onto Dixon Rd Take the 1st left onto Attwell Dr Turn right at Carlson Ct End at 33 Carlson Court

Toronto Island Airport (YTZ)

- Distance de l'hôtel: 14.29 MI/ 23 KM est

- Head north on Bathurst St Turn right onto Queens Quay W. Turn left unto Lower Spadina Ave Continue onto Spadina Ave Take Gardnier Expressway W. Exit at HWY 427 and continue to HWY 27 Exit Dixon Rd W. Turn right onto Attwell Dr Turn right onto Carlson Ct

Train
Union Station

- Distance de l'hôtel: 18.64 MI/ 30 KM nord

- www.toronto.ca/union_station For more details, please visit Union Station website

Métro

Kipling

- Distance de l'hôtel: 5.78 MI/ 9.3 KM

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- Parking disponible

- Tarif du parking : 14.00 CAD

- All hotel guests must register their license plates at the front desk upon check-in or arrivial. Pay parking is available through machines located throughout the parking lot or at the Front Desk.

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Points forts de l'hôtel

With complimentary Wi-Fi, a 24-hour Fitness Center, business services and seven layers of luxury bedding, you're in for a successful stay. Our special Quiet Zone Floors also ensure silence for our noise-sensitive guests, which means no housekeeping or maintenance 9:00 pm - 10:00 am unless requested, and guests with children, pets and leisure groups are accommodated in other areas of the hotel.
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Avis de clients

Chaque avis et note que nous recevons est vérifié afin de garantir que nous ne diffusons que les informations fournies par les clients qui ont réellement séjourné à l'hôtel.

Expérience globale

4.0

basé sur 457 avis
83%
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Ratings Breakdown

457commentaires

  • 5 étoiles
    189
  • 4 étoiles
    157
  • 3 étoiles
    52
  • 2 étoiles
    37
  • 1 étoiles
    22

Very Good Indeed -- and Excellent Staff

By

February 27, 2015

club

Our only quibble is that for a long stay (eight days) the car had to be on a lot on the other side of Dixon Road, which was inconvenient and, in the brutally cold weather, unpleasant. db

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2nd time won't be back

By

February 27, 2015

So I asked for a king got a double and when I called down front desk was abrupt and rude and said no other rooms and hung up..l
Shuttle was late and it was freezing cold so next time I will just drive down
Overall the experience was disappointing again so I just won't return....

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Fire Alarm

By

February 26, 2015

club

The main issue regarding this stay was a fire alarm on the Saturday night. The alarm went on for an extended period of time. The management would come on the speaker system but they could not be understood. When the alarm finally stopped, no one came on over the intercom to explain what had happened. This process needs to be reviewed by management.

Thank-you..

DFreer

Posted by HotelStaff
February 27, 2015
Dear Guest, Thank you for posting a review following your recent visit. I am very sorry that you faced several challenges when staying with us but I appreciate that you pointed these out so that corrective action can be taken. Your message has been forwarded to the managers concerned who will investigate further and address your concerns with their teams. Please accept my apologies for any inconvenience we caused. I hope that you will give us an opportunity in future to welcome you again at Crowne Plaza Toronto Airport Hotel. Elena Naryjnaia Rooms Division Manager \
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Cold rooms and rude staff!

By

February 26, 2015

Stayed for 3 nights; rooms were very cold, even with heat turned up to 77 F. Only a thin blanket and thin duvet. Heater was blowing cold air.
Room keys de magnitized easily. Staff was rude and accusatory when asking to re magnetize key ( saying in a rude tone 'well you obviously kept it too close to your phone)

Food was mediocre in the restaurant. Not up to the standard of the 'award winning' restaurant they advertised.

Overall, not worth the money when so many other hotels nearby.

Posted by HotelStaff
February 27, 2015
Dear Guest, I was very disheartened to read your comments. Although we have received many positive comments about our staff and room temperatire in the rooms from other Guests who stayed with us , it definitely sounds like we failed to live up to our typical standards in regards to your experience. Please accept my sincere apologies. Thank you for the feedback, I have shared your comments with our team in an attempt to learn from our failings. Should you feel so inclined, please do contact me, as I would appreciate the chance to make amends. Elena Naryjnaia, Rooms Division Manager
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