Crowne Plaza Abu Dhabi

Hotel Front Desk: 971-2-6166166

Hotel Fax: 971-2-6217444

Hotel Email: reservations.cpauh@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Abu Dhabi International Airport (AUH)

- Distance from hotel: 18.64 MI/ 30 KM South East l

- Drive to the E11, follow signs for Abu Dhabi. Follow signs for Maqtaa Bridge. Drive straight for 15KM. At junction with Sheikh Hamdan Street turn right. Continue through next traffic signal (Muroor Rd). Hotel on right hand side, 100M after junction.

Dubai International Airport (DXB)

- Distance from hotel: 105.63 MI/ 170 KM South West l

- The five-laned highway between Dubai and Abu Dhabi is the country's heaviest-traveled route, and the 130-km journey can be covered in two hours. Stay out of the leftmost lane and drive carefully, especially at night.

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- Car Parking Available

- Self-Parking Fee: 25.00 AED

- Valet Parking Available

- Valet Parking Service is complimentary for in house guests, please approach the valet team for assistance.

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Hotel Highlights

From the Concierge to the Crowne Meetings Director, our goal is perfect and personalized service. Our staff prides themselves on accommodating each guest according to their individual needs.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 261 reviews
97%
Recommend This Property
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Ratings Breakdown

261reviews

  • 5 Stars
    181
  • 4 Stars
    67
  • 3 Stars
    10
  • 2 Stars
    2
  • 1 Stars
    1

Great Service

By

18 August 2014

We stayed at the Crowne for our honeymoon. Service was great and fast. Check-in was quick and personalized. Building was not very new but good maintenance. We asked for internet assistance as it would not work at first, but IT came quickly after reporting it and solved the issue at once. Order from in-room dining was also fast, and most of all the bell service that we got after 1-minute wait. Checkout was smooth and speedy. Overall it was a great stay and memorable experience. Will definitely recommend this hotel.

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guest service

By

16 August 2014

club

Please provide all the amenities for your valuable customer without service enquiries

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Engaged staff, great service

By

15 August 2014

club

The friendliness and courtesy extended by all staff was excellent. They really made us feel welcomed and valued customers. The concierge team (Deepak and Arnel), the receptionists (friendly Jean), the servers in the restaurants, the room attendants, everyone had a smile and time for us. The customer service was incredibly good and team engagement was great. The staff are clearly proud of their hotel and it shows. Nice fitness facility on the 21st floor and the kids had a great time in the pool. The staff helped us and advised us on where to visit, providing plenty of information to help us make the best choice. Food was excellent with plenty of choice available. Altogether, a very welcoming and pleasant experience.

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Comfortable not well informed helpdesk

By

14 August 2014

Reservation desk attendant was not well informed about the privileges of gold membership and gave me a regular room , I tried to explain to her that I always get upgraded to a suite yet she was reluctant to listen , the morning staff acknowledged her mistake when I checked out in the morning but I still stayed the night in a regular kind size bed room .

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