Rated 4.3 out of 5 by 100
Rated 4.0 out of 5.0 by Hussam Sh. Good Staff
The stay was very good in general. The room was clean and calm. Staff were helpful, especially Mr. Ghattas at the reception. He was very kind and showed great care....
01 March 2014
Rated 3.0 out of 5.0 by Paultje getting old
it says my text is too short....
Nice staff, nice staff, nice staff!
26 February 2014
Rated 5.0 out of 5.0 by Khalid88 As usual, excellent hotel
I enjoyed staying at this hotel. Every thing was perfect. I liked the location, atmosphere and sevice provided by kind staff. Minor comments about shower and path tube, size is small with noticed leakage. In general, this crown plaza hotel is excellent and meet my expectations.
24 February 2014
Rated 4.0 out of 5.0 by Abdulaziz123 One night traveller
Everything was fine but the receptionist were a little discouraged to serve guests.
23 February 2014
Rated 5.0 out of 5.0 by Alsubaie88 good
good place to stay and i will come again with out any question.
17 February 2014
Rated 5.0 out of 5.0 Comfortable Stay
Checked in late due to a delay of my flight. The room was ready when I arrived and my additional requests were catered for.
The room was of good size with neat sheets and a well cleaned washroom. The bed was really comfortable with the sort of pillows I would prefer for a sound sleep.
The location of the hotel is quite central with the two major shopping malls within a drive time of ten minutes. The corniche area is also not that far and the road leading to Bahrain is also within a five minute drive.
I would definitely stay at Crowne Plaza Hotel on my next visit to Khobar. The only issue is of getting out of that comfortable and cozy bed in the morning and you might feel like missing the purpose of your visit.
08 February 2014
Rated 2.0 out of 5.0 by Lastprince Just OK Hotel
I'm a frequent traveler to Al Khobar for business, and I stayed at this hotel almost 9 times in the past 3 month. At the beginning the service was great & that's why I kept on coming back. But, my hopes were short lived :-(. Service level in my last visit was not as I used to, there was no complimentary services, or coupons given to me as a platinum member, non I felt as a platinum member. But to be honest, there is one of the staff at the reception who is always nice, so for that I must acknowledge his efforts. Not to mention that the tub had some sort of stains looks like burnt cigarette marks, which discouraged me from using it.
02 February 2014
Rated 5.0 out of 5.0 comfortable and great service
Excellent service , helped required was timely given by staff
17 January 2014
Rated 4.0 out of 5.0 by Jun-jun Wonderful stay
My stay was so great that even the manager of the health club Allan welcomed us and to mention the staff from the frontdesk Mahamad had greeted us upon my arrival.
The room is so comfortable that I slept like a baby with oils on the side wow wonderful. More power to Crown Plaza Al Khobar
07 January 2014
Rated 5.0 out of 5.0 Excellent reception and services
Excellent reception. The hotel services is improved.
This hotel now become my first choice for accommodation in al khobar and no need to compare it to another hotel in the area because at this moment this hotel is the best.
31 December 2013
Rated 5.0 out of 5.0 by Majed G Gem in Khobar
The hotel is located on King Abdulah Road ( Known as Dhahran Road), the hotel is very close to a lot of shopping areas like Rashid Mall & Dhahran Mall, they are few minutes away. The hotel is also close to the Khobar waterfront.
1) As a platinum member the hotel has upgraded me to the club room.
2) The staff were very nice and friendly, especially Zaid at the reception.
3) I was provided with vouchers for tea or dessert at the Moroccan restaurant and another voucher for a free salad from their main restaurant
4) They have Valet parking but for some reason the staff responsible of the Valet parking are not available all the time.
5) There was variety of food at the executive lounge but it was very cold.
1) The room was spacious and very nice.
2) The minibar was not working but they replaced it right away.
3) The bathroom had a shower and a bathtub.
4) The room was clean.
31 December 2013
Rated 4.0 out of 5.0 by Ali11871 Like it
The staff are very helpful and doing their best to satisfy customer.
31 December 2013
Rated 4.0 out of 5.0 by Ahmad70 Good Hotel in Al Khobar
I stayed for one night at Crowne Plaza Al Khobar and as the previous stays there was nothing to complain about.
Rooms are very good in size, clean and well decorated.
the only notice I have is that as a Platinum member I was suppose to be upgraded (depends on the availability). And I wasn't.
I prefer if this was explained while checking in.
I highly recommend this hotel.
17 December 2013
Rated 5.0 out of 5.0 by Faouzij It was great.
It was great. Unfortunately I couldn't stay longer.
16 December 2013
Rated 2.0 out of 5.0 by AngryYorkshireMan Going down hill fast
I've stayed in this hotel for almost 9 weeks in the past 3 months and my opinion is getting worse the longer I stay.
The hotel is very well presented and the staff are incredibly friendly and try to be helpful, however the whole place is let down by lots of errors that could be so easily fixed.
1st - Cold food served in the Executive Lounge and the Foyer bar is becoming an annoying theme of the hotel. I have complained too many times and nothing is done to resolve the problem! Pathetic - there is no excuse for this.
2nd - When I ask staff to help with something it is very hit and miss whether anything will be done. I asked for the internet connection in my room to be fixed during my first stay. Whilst I was promised tech support, nothing was done. My colleagues have asked for things that never get done.
3rd - The hotel WiFi is flaky at best - appalling on a bad day.
4th - Whilst outside of the hotels control, the constant road works that have been going on firstly in front, then behind, the hotel are an annoyance at best!
I started off enjoying my stay at this hotel, but I will be reconsidering this if the current situation is not improved soon
07 December 2013
Rated 5.0 out of 5.0 by Alkhulaifi2010 Very nice staff and comforts
Excellent hotel with perfect location, staff are very friendly and the lounge services is awesome
26 November 2013
Rated 5.0 out of 5.0 by IulianG Great option when you travel to Dammam / Al Khobar
Crowne Plaza is definitely a very nice option to go for, in case you are planning to travel to Dammam, Al Khobar, or nearby area. Hotel is nicely located, rooms are very clean, comfortable and silent. Hotel has also some nice facilities: gym, indoor pool, club lounge, etc.
For me particularly, as Platinum member in IHG network, complimentary access to the lounge was really useful, lounge offers a nice variety of canapes, fruits, sweets, fresh juices etc.
Personnel was very nice and always eager to give you best support needed (lounge staff, reception guys).
My compliments for the overall experience, I strongly recommend this hotel for those concerned!
25 November 2013
Rated 5.0 out of 5.0 by goot I loved this hotel
my stay in this hotel was wonderful hope come back again
20 November 2013
Rated 5.0 out of 5.0 by Berlinner My favourate in Khobar
Superbe Staff with a 100% service attitude make me always feel like coming home.
Excellent value for The money !
16 November 2013
Rated 5.0 out of 5.0 by memoo911 very good hotel
the hotel was excellent and the stuff very nice.
i will visit the hotel again.
10 November 2013
Rated 5.0 out of 5.0 by Shaikh Great service
It was a great experience to stay there & the attendant guy name shfaqat Ali was the very well trained & much cooperated to me.
Overall I enjoy my stay, I have to stay again there when ever I have trip to Al Khober.
07 November 2013
Rated 4.0 out of 5.0 by Lastprince Good Hotel, but watch out for the road construction
To make my story short, the hotel is nicely build hotel and nice staff at the reception. However, two incidents happened and I fell it must be reported to other hotel residents:
1- The hotel staff placed me in a room where internet connection was very weak, but after I logged a complain they moved me to another room.
2- The hotel gave some voucher to use; one for a free salad into the Asian restaurant there (Food was AWESOME); and one for a dessert or tea at a Moroccan restaurant. So, I decided to go for a dessert, but when I ordered the dessert, at the beginning the waiter was OK to take my order, but once I presented my voucher. He was keen to accept it, and told me that they are out of dessert. I really felt like com'n ... If I pay for it, you won't be out of it and if i give you the voucher you tell me we don't have it... It was kind of strange to see this kind of attitude in a place such as Crowne Plaza or any IHG hotel... I complained to the font desk, but nothing happen.
06 November 2013
Rated 5.0 out of 5.0 by MrWilliams684 Great place for focus
Great as always.
Ideal place for exclusive focus and concentration on work without any of the distractions as available in other cities.
Pleased that the road in front of the hotel finally opened again.
Necessary flexibility shown for my favorite food by the Italian restaurant.
Only the showers generally suffer from a little water leakage underpassing the shower door. An easy rubber strip at the bottom of the door could minimise the water getting away the wrong way.
30 October 2013
Rated 5.0 out of 5.0 by Power1 Fantastic enjoy
It was excellent service and beautiful seafood buffet! Fantastic.
Very nice spa system and kind service, I was satisfied.....
28 October 2013
Rated 5.0 out of 5.0 by Raje Great hospitality
I was enjoyed and completed my bussiness needs in timely manner
22 October 2013
Rated 5.0 out of 5.0 by Reyedz14 Perfect for destination
Great experience and staff are really up to your needs their assistance is really great , the food in premavera is excellent thanks to Chef Robert for assistance for explaining the dishes.
Only the concern is the hotels is beside in some road construction but it is tolerable.
21 October 2013
Rated 4.0 out of 5.0 by Ahmed35 Nice place with good value!
Overall great experience and warm atmosphere
Drawbacks: I didn't like the bathroom doors locking system, where you have to slam the door couple of times before it locks (especially with edge's rubber worn out)
19 October 2013
Rated 5.0 out of 5.0 by IulianG Nice room and hotel facilities
For anybody travelling to Dammam / Al Khobar, Crowne is one of the best destinations to select. Rooms are clean, with modern furniture, internet has a good speed. As a Platinum member I have complimentary access to the lounge, which is really a good benefit, specially that food has significantly improved over last 2 weeks (I understood is a new chef that is "responsible" for this)
14 October 2013
Rated 5.0 out of 5.0 by surya2004 home aftervmy home
I felt very happy to stay in this hotel.,room service is excellent,aminities are excellent,have a pleasant stay
06 October 2013
Rated 5.0 out of 5.0 by keeedo1972 Best stay
i liked how fast the serves and how kind the staff they are
25 September 2013