Crowne Plaza Old Town Alexandria

Hotel Front Desk: 1-703-6836000

Hotel Fax: 1-703-6835750

Hotel Email: CPOT.lead@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
RONALD REAGAN WASHINGTON NATL AIRPORT (DCA)

- Distance from hotel: 2.5 MI/ 4.02 KM South l

- Complimentary shuttle available

- From DCA, take George Washington Parkway South. After approximately 2 miles, exit left onto Madison. After 5 blocks, left onto North Fairfax. Hotel is on the right.

WASHINGTON DULLES INTERNATIONAL (IAD)

- Distance from hotel: 31 MI/ 49.89 KM East l

- Dulles Aurport Access and Toll Road toVA-267 E. Merge onto I-66E. Take Exit 72 for US-29/Lee Hwy. Turn right at Less Hwy/US-29 N. Take first left onto N. Spout Run Pkwy. Ramp onto G. Washington Pkwy. Left onto Madison. Left onto N. Fairfax.

Balitmore Washington International Airport (BWI)

- Distance from hotel: 41 MI/ 65.98 KM North l

- I-195 W. Merge on MD-295 S via EXIT 2B toward WASHINGTON. Take I-95 S/I-495 S exit, 1C, toward RICHMOND. Merge on I-495 LOCAL S/CAPITAL BELTWAY. Merge on S PATRICK ST/US-1 N via EXIT 177B toward ALEXANDRIA. LEFT onto N FAIRFAX ST. Hotel on right.

Train
Amtrak Alexandria Station

-Distance from hotel: 1 MI/ 1.61 KM West

- West out of parking light. Right onto Madison. Left onto Route 1. Right onto King Street. Left onto Callahan Drive.

Underground

Metro - National Airport

- Distance from hotel: 1 MI/ 1.61 KM West

- Go South on N. West Street toward E. Braddock Road. Turn Left at Pendleton St. Left at N Fairfax St. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 20.00 USD

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking area is on the lobby level- nightly self parking fee is $20.00 and Valet parking is $25. No parking is available for motorcoach. Motorcoach companies need to park behind the masonic temple and need to contact the ACVA.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 365 reviews
82%
Recommend This Property
Read All Reviews

Ratings Breakdown

365reviews

  • 5 Stars
    171
  • 4 Stars
    98
  • 3 Stars
    51
  • 2 Stars
    29
  • 1 Stars
    16

COmfortable room and good value

By

mars 24, 2015

Overall my experience was much better than previous one. The only glaring exception was the woman at the check in desk. Did not acknowledge my gold status in IHG rewards program. I had to ask for the bonus points at check in. Barely looked at me during the check in process. Gold status should have some reward. I stay at IHG hotels an average of 6 nights a month.

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Convienient location, great staff.

By

mars 22, 2015

The location was perfect for our business meetings and to go out and have dinner and a drink at night.

The staff was very friendly, especially the staff working breakfast.

Posted by HotelStaff
mars 25, 2015
Dear Dusty34, Thank you for taking the time to write your review following your recent stay. We also thank you for consistently choosing us as your preferred hotel chain. You're valued by us for being our loyal guest. We are happy that you were pleased with your accommodations, and our location. It is our goal that each guest would have a great overall experience that exceeded your expectations. It was our pleasure to serve you. Thank you again for choosing us. We'll look to see you again soon.
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Great staff and excellant facility

By

mars 18, 2015

club

I have stayed at this hotel before and returned because of excellent location, the very pleasant and professional staff and the fact that the facility is clean, quiet and modern.

Posted by HotelStaff
mars 25, 2015
Dear Bear2015, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, and our attention to detail during your stay. Commending our services is always a great thing to hear, we strive to exceed the expectations of our guest. It is our goal that each guest would have a great overall experience while staying with us. We're happy to know you enjoyed your stay.
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Overall less than average and Customer Service was lacking.

By

mars 18, 2015

club

I couldn't justify giving any category more than 2/5 rating with the exception of the room cleanliness.
1. I called Customer Service to move the set of drawers that holds the TV, because I wanted to plug in the coffee maker. as there were no other outlets available. I was told to plug it into the lamp on the bedside table. Seriously? I have never been to a hotel where the coffee make is plugged into the beside table. What angered me most was the lack of "service". There was no offer to come up and move the drawers for me. I even asked "So you're saying that I have to move the furniture myself because you won't send someone up here?" And the response was "If that's where you want to plug it in".
2. It was difficult to control the room temperature. It was either too cold or too warm. And every time I tried to adjust the temperature, the room fan would kick off and on and end up being too noisy to sleep. The bed might have been comfortable but I couldn't tell since the fan kept kicking off and on.

Posted by HotelStaff
mars 23, 2015
Dear Angelone, Thank you for your valued comment, we look forward to hearing from our guests on how we can make improvements. It is our goal to make sure all of our guests have an absolutely fantastic stay. We regret that in your experience with us we did not accomplish that goal. We apologize that you had difficulty controlling the temperature in your room, the electrical outlets inconvenience to your needs. We apologize that our staff's attentiveness was not exemplary during your stay with us. Thank you for bringing your experience to our attention. We utilize your comments to better our ability to give you the best quality service you deserve as our guest. We hope to have you stay with us in the future and exceed in our ability to provide better service to you.
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