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Rated 4.7 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Excellent staff, very helpful. Fantastic location! Less than 5 min walk to train station, and we could walk to all the destinations we wanted to see. I would highly recommend this hotel for the staff, service, and location! Especially if you only have a few days to see the sights. 01 October 2013
Rated 5.0 out of 5.0 by Great Hotel , great location, and great people there ! Excellent service and the staff was the nicest I have ever experienced !! Hotel is in a great location also. 01 October 2013
Rated 5.0 out of 5.0 by Great location and Welcoming Hotel My wife and I have never been to Europe. After traveling all day by planes and trains, the last thing we wanted was to have was a long commute to our hotel. It only took a 5 minute walk to get to Crowne Plaza from Centraal Station and we were right in the heart of Amsterdam too. The hotel was clean, had a bilingual/friendly staff and our room was spacious and comfortable. We couldn't ask for anything more. We would definitely stay here again and will be recommending this hotel to friends! 30 September 2013
Rated 4.0 out of 5.0 by Excellent, but Everything was fantastic and pleasant. I had a good conversation with a lady who maintains the club lounge and she was very kind and helpful. Please send my regard to her. One thing that a roomkeeper came in ( around 9:00 am) during I was taking a shower and I was very nervous because I did not wear anything. 22 September 2013
Rated 4.0 out of 5.0 by Wonderful amenities and great room - very comfortable bed. Appreciated that we were given the same room when we returned - felt like coming home! Was not given the option of 600 points instead of the drink voucher - would have preferred the points! Was not informed that the buffet breakfast was $34.70 EACH before we opted for it. Was glad we were given 50% discount but would have eaten someplace else locally for much LE$$. 18 September 2013
Rated 5.0 out of 5.0 by Great location and staff The hotel's location was perfect for touring Amsterdam as first time visitors. The concierge and head bellman helped us plan our trips and showed us how to use public transportation and walking to get everywhere. 12 September 2013
Rated 5.0 out of 5.0 by Thanks! Congratulations to all the team in Crown Plaza Amsterdam, thank you for all your help, your are FANTASTIC! 10 September 2013
Rated 5.0 out of 5.0 by Media input system The hdmi connection was not working on my desk media input thing. Apart from that, everything wonderful. V quiet &comfy 09 September 2013
Rated 5.0 out of 5.0 by Great Location I stayed here rather than the airport before my flight the next morning. Great decision as it is so close to the central station and in the heart of the city. 31 August 2013
Rated 5.0 out of 5.0 by Great Hotel in Central Amsterdam My stay at the Crown Plaza was great. The staff was extremely friendly and courteous. The room was spacious and QUIET!! The hotel was situated within walking distance to many of the attractions I wanted to see in Amsterdam. The hotel restaurant was very much over-priced. There are many cafes within a 100 meters of the hotel that serve the same quality of food for half the price. 29 August 2013
Rated 5.0 out of 5.0 by Great time there Top professional staff. Congratulations to the management. If we go back to Amsterdam that's our hotel again. 28 August 2013
Rated 5.0 out of 5.0 by Suprisingly VERY impressed. I write this from our hotel on the next stage of our holiday. Paris, in a Secreat Hotel. We had looked at similar in Amsterdam but decided to stay close to the train station, so glad we did. ,Great location, comfey beds, spacious rooms (considering location), great food if limited choice in restaurant. Very glad we stayed. 27 August 2013
Rated 5.0 out of 5.0 by First Class Service, Service, Service. Other Hotels both in and not in the IHG should take lessons from this hotel on how to deal with customers. Without question the best customer service i have seen experienced. 27 August 2013
Rated 4.0 out of 5.0 by If there was no trouble before departure! It was great experience if there had been no trouble before departure.We suffered the inconvenience because of anything mistake on the system. And we had been filled with distrust until our stay the Crowne Plaza Amsterdam City Centre. But the staff on arrival was so PERFECT and beds were so comfortable,that we were made feel completely good.Female staff were great in particular. Impression of Amsterdam stay was a wonderful thing .Thank you so much. 26 August 2013
Rated 5.0 out of 5.0 by The perfect weekend The idea just to spend a night in a hotel quickly disappeared when we received a warm, but professional, welcome at the receptiondesk Seeing the beautiful and very clean room mades us forget that original plan and created the feeling to spend an extra night, or more, at the hotel. Later that night, after a delicious Italian meal at Savini, realy good tip from the hotel, and a rainy Prinsengrachtconcert , we ended the evening in the hotelbar where the company and hospitality of Djendro and Javed put a perfect end to the evening. You have given us a weekend to remember. Thank you all for the perfect weekend . Ans and Erik 26 August 2013
Rated 5.0 out of 5.0 by great location and staff I stay here often, I always enjoy the hotel. The location puts me very close to everything I want to be close to. Overall this is my favorite hotel in Amsterdam. 26 August 2013
Rated 4.0 out of 5.0 by Perfect and comfortable The situation is perfect and the hotel is very beatiful and comfortable. The service very correct 26 August 2013
Rated 4.0 out of 5.0 by Location Great location, but needs to update fitness room. With a two night stay and only staying one night with a early check in, breakfast should of been excluded. 25 August 2013
Rated 5.0 out of 5.0 by Top Notch Hotel The hotel was a 10 minute walk to the train station which was convenient as we arrived by train from Frankfurt in the evening and left by train for the airport when we departed. The staff were very professional and friendly. When I mentioned it was my husband's birthday they brought up a small gift for him to our room. A very nice touch. The hotel is located quite close to the red light district. So the atmosphere and stores are quite different than if you stayed near the museums etc. It did permit us to have a quick tour of the area in the afternoon though. While we did not take our 13 year old daughter, there were many children in the area in the afternoon. So quite safe. The rooms were very clean and the beds were comfortable. All in all, a great stay. 25 August 2013
Rated 5.0 out of 5.0 by Wonderful! We booked a room for a two night stay in Amsterdam. Our room was great. Comfortable bed and air conditioning provided the retreat from the hot summer day after a day of walking and exploring. This hotel is in the city centre a five minute tram ride from the train station. The shopping streets and Dam plaza a short walk away. Our breakfast was included and it was fabulous! The staff were so friendly and helpful. You can buy most tickets to the museums and sites at the hotel. We loved our stay. 25 August 2013
Rated 5.0 out of 5.0 by GREAT EXPERIENCE WITH THE CROWN Close to everything. clean and confortable. when I checked in I met Maurice j. Extremely helpful staff member. Ask for him by name. He is the best. Wonderful and kind. 24 August 2013
Rated 5.0 out of 5.0 by Location, comfort and staff Enjoyed the stay, the location is perfect and the facilities comfortable with exceptional service. on my list for future visits for sure. 21 August 2013
Rated 5.0 out of 5.0 by Great service, freindly staff, comfortable room We had an excellent stay at this hotel, the staff was very friendly and helpful. Room was clean comfortable, Centrally located to most sights, museums and shopping. 20 August 2013
Rated 5.0 out of 5.0 by Excellent location and service I really liked the location of the hotel. It was very close to amsterdam centraal station. Further it was a quick walk to the famous red light district. The hotel staff was very courteous and responsive when I requested flat water instead of sparking water bottle in the room, they were prompt in told me to take one from the mini bar without a charge. The room was cozy (not really big, but at the same time not too small). It had all the amenities and especially for travellers it had multiple plug points to different international electricity standards. Coming from US I found this really neat as I didnt have to request a plug converter and could plug-in my laptop on the desk. Further as a IHG rewards program member I got from WIFI it was really awesome. 19 August 2013
Rated 5.0 out of 5.0 by Top quality hotel and great location Treated first class at this wonderful hotel. Staff was always pleasant and accommodating. Never had to wait for anything we needed. Best location. Canal cruise boats are a block from the hotel. Everything is within walking distance. I would definitely stay here again. 16 August 2013
Rated 5.0 out of 5.0 by Excellent stay Excellent location and very frienly reception, Very tasty food in the restaurant, both for dinner and breakfast. Rooms were sound-proofed, we never had any outside noise And we even got a late checkout at 4 p.m. Never stayed here before but will certainly return. 16 August 2013
Rated 5.0 out of 5.0 by Crowne Plaza Amsterdam City Center When we checked in as an IHG rewards club member, I felt like I was treated like a king. We where sent to a separate desk where we could sit after our long trip rather than standing in in line at the regular check in desk. The hotel is in a wonderfull location and the staf was great. We will definetly stay there again when we go to Amsterdam. 16 August 2013
Rated 5.0 out of 5.0 by Comfortable hotel in the city center I have stayed in this hotel many times since several years. The hotel is really comfortable and keeps the quality. It's the perfect location for sightseeing, very close to the central railway station & metro. I miss the pool, which has been canceled few years ago. 16 August 2013
Rated 5.0 out of 5.0 by great place to stay Great location, great hotel, great staff. What more can i say. 16 August 2013
Rated 5.0 out of 5.0 by Friendly staff We chose this location because it was near the center of the city and we are very happy with our choice. The staff went out of their way to make us feel welcome and took care of our needs. My only complaint was that the bed was not very comfortable. 14 August 2013
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