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Rated 4.7 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Perfect hotel ***** Only spent one night in this hotel but everything was perfect. A warm welcome from the friendly staff. Especially the priority gold member desk. Instant upgrade to a bigger room. Great bar & restaurant. And close to all my favourite cocktail bars. I will definitely be staying here on my next visit to Amsterdam. 07 January 2013
Rated 5.0 out of 5.0 by Exceptional Staff The staff at this location is exceptional. It is my perfered hotel when visiting Amsterdam. 06 January 2013
Rated 5.0 out of 5.0 by A great place in the centre of Amsterdam Everything about this hotel makes you want to come back. We have done this 3 times already and will continue in the years to come. 04 January 2013
Rated 5.0 out of 5.0 by Not cheap, but still the hotel is a good value for Amsterdam The Junior Suite is around 50sqm under the roof. Lovely terrace with a view over the city •Quite pretty, even if the corporate design does not give the full potential of the room (and of course has not the authentic charm of some local boutique hotels). Room was a bit dark. •Nespresso coffee machine + kettle. No iPod dock. •Flat screen television with large selection of national and international channels •Tiny bathroom with bathtub. Rituals amenities (love the soap) •Very quiet •Free and fast wifi The club lounge is not huge but pleasant: •Drinks, cookies and magazines during the day •Hot and cold evening canapés and snacks. I had breakfast at the restaurant (quite nice). •2PCs with printer and wifi Good: •Very central location, and very convenient location (close to Central Station, with access to the airport, and just opposite tramway station, with direct line to visit the Museum district) •Super friendly staff •I received one free drink coupon at the bar and 25% off on restaurant expenses as a Priority Club Platinum member Bad: •Nothing 04 January 2013
Rated 5.0 out of 5.0 by Amsterdam... An excellent hotel right by Central Station for convenient access to the wider city and our office location (in Bullewijk). I stayed here a number of years ago and the place felt run-down and tatty. Thus, I wasn't expecting much upon my return. The place has since had an impressive make-over. I was put on the 3rd floor in a fantastic room with great views of central station. The amenities were great (including a little espresso machines, important for an early morning pick-me-up). The bar had also seen a major update since I was there last, with a good selection of beers for a pre-night drink. The staff were friendly and the hotel very comfortable. I had a lot of meetings whilst I was there, so spent very little time in the hotel. This made its comfort all the more welcoming. Highly recommended for those travelling in Amsterdam on business or pleasure! 03 January 2013
Rated 5.0 out of 5.0 by Great Hotel, Great Location! We stayed in 2 deluxe, twin rooms for 2 nights, in Dec., 2012. The rooms were large, beautiful and immaculate and the beds were very comfortable The rooms were in the "quiet zone and there was absolutely no street noise. The breakfast buffet was ample and delicious. Omelets and crepes are made to order. The service and staff were excellent. The hotel is walking distance from Central Station and very convenient to the pedestrian shopping streets. I would definitely stay here again and highly recommend this beautiful hotel. Ps. If security is a concern, a room "key" must be used to call an elevator to the lobby. 02 January 2013
Rated 5.0 out of 5.0 by Excellent Service The service at the Crowne Plaza, Amsterdam City Centre was excellent, the staff were wonderful. I will certainly return to this hotel. 21 December 2012
Rated 4.0 out of 5.0 by Friendly Staff The front desk and concierge were exceptional. My room was a great corner room with a view but I had construction noise until 2300 some week nights. 19 December 2012
Rated 5.0 out of 5.0 by Excellent customer service. It was my second visit to Crowne Plaza City Center-Amsterdam. My first visit was for holiday and second visit was for business. I came back due to the customer service. I found the second visit to be even better than the first. The front desk and bellman staff were very responsive. I was in a hurry to catch the train and the bellman ran my ticket to me to allow me to get on my way. Samantha remembered me and my previous visit. She was so kind to me and my family on my first visit and again on my second visit. Very helpful to us. I hope to visit again soon in order to say hello to her again. Great location for visitors traveling to Amsterdam! Can walk from the station. 18 December 2012
Rated 5.0 out of 5.0 by Excellent staff Our stay at the Crowne Plaza Amsterdam couldn't have been better. All the staff we came into contact with were lovely, happy to answer any questions and just the right mix of friendliness and professionalism. The room was very comfortable with everything we needed. Location is perfect if you are taking the train from the airport - 5 mins walk from the station and you are in the centre of town. Nice lounge area although we didn't make much use of it. 16 December 2012
Rated 5.0 out of 5.0 by Great Staff! This was our first visit to Amsterdam. When we checked in the staff was excellent. They spent time reviewing the map of the city and pointed out areas for attractions, shopping and dining. Tickets to many of the attractions are available from the hotel. The location was excellent right next to the train station. I would certainly check out this hotel on our next visit. 16 December 2012
Rated 5.0 out of 5.0 by I like so much this hotel! I'll suggest everyone this accomodation to spend the holiday in Amsterdam! Thanks a lot all the great staff! Cristina 15 December 2012
Rated 5.0 out of 5.0 by Fantastic Hotel Had a fantastic stay at the Crowne Plaza in Amsterdam. The staff were excellent and always very helpful. The hotel itself was very well laid out and decorated and its city location couldn't have been better. The restuarant was very good and breakfasts exceptional. We will be back very soon. Thanks. 14 December 2012
Rated 1.0 out of 5.0 by excellent hotel the best location, 3 min walk from train station. Easy access vuis foot, bike, streetcar to all...... The service was excellent...breakfast buffet very good, plus, computers - wifi (NO charge if PRIORILTY member) and sauna and gym....I will return and recommend this hotel. 08 December 2012
Rated 5.0 out of 5.0 by Comfortable stay I enjoyed the hospitality and service given during my stay at Crowne Plaza. The location was very good. I've stayed there before as well and will continue staying at this property. Thank you. 06 December 2012
Rated 5.0 out of 5.0 by Friendly and enjoyable atmosphere Great location, 5 mins walk from Central Station. Plenty of restaurants nearby, Staff is friendly and helpful. Rooms are comfortable and quiet. Breakfast is slightly on the expensive side, but all in all, a great place for either business or leisure. 05 December 2012
Rated 5.0 out of 5.0 by Great Hotel Great hotel and very good location, close walk to central train station and downtown attractions. 03 December 2012
Rated 5.0 out of 5.0 by Comfortable room, great service, very friendly staff Visited for a short city break in November. Very clean hotel, room was excellent, staff were always pleasant, helpful, friendly and had a smile. The hotel bar prices were not extravagant. Hotel is ideally located to visit all the major museums and with many good restaurants nearby. Finally, the hotel recognised my priority club status and had already upgraded my room prior to arrival. I would recommend this hotel and if visiting the city again would have no hesitation in staying again. 28 November 2012
Rated 5.0 out of 5.0 by Amsterdam 2012-11-17 Great hotel. Good location and a great staff. The quality of the hotel rooms are great. I always seem to get the #101 or 301 room however so your experience may be different. The dinners in the hotel are good. Have tried it several times and the break area outside the restaurant is a very relaxing place - perhaps the only issue is that the wait staff should come by more often. Overall - very nice place and very central to the business and shopping areas of Amsterdam. 26 November 2012
Rated 5.0 out of 5.0 by Very Enjoyable Hotel Experience This hotel is about a 5 mintue walk from Central Station and is very close to many restaurants and shops. The hotel itself is very nice and the staff was very friendly. We were acknowledged every time we walked past the reception desk. The room was very nice and the bed was very comfortable. The only issues I had with my stay was that the room has a mini bar but no refrigerator. There is no place to put any left overs from meals - not even meals from the restaurant at the hotel. And a microwave would have been nice also. Other than that, I enjoyed my stay. 25 November 2012
Rated 4.0 out of 5.0 by Best hotel - service dissappointed on this occasion We stayed here for our anniversary last year and returned this year. The hotel is awesome, has a sauna and gym and comfy rooms with big beds and nice toilettries and the location is perfect for everything 'tram, coffeeshops, shops, centrall..' This stay dissappointed where we had booked on the same rate as previously and i asked two staff members - girl on the front desk and man on the 'instant service' button on the phone if breakfast was included. both times i was told it was not included so on the first morning we went out and brought breakfast. ON the second night i approached the reception to pay for breakfast for the last morning only to find out breakfast was included - so not sure what happened there but i was not too happy about this. - I was happy about the included breakfast on the last morning - we love the breakfast at this hotel its really really good. but dissapointed that 2 staff seemed to give us wrong information... NB. Also was not welcomed as a priority club member. 24 November 2012
Rated 4.0 out of 5.0 by Great Locattion, Rooms OK, Staff are friendly Good location, hotel is in good shape, rooms are OK but nothing spectacular. Staff are very friendly and helpful 23 November 2012
Rated 5.0 out of 5.0 by One of a Perfect Place To Stay in Amsterdam This hotel is on a great location which is close to anything you do in Amsterdam. Close by to Amsterdam Centraal Station, Damrak Square, de Bijenkorf, Chinatown and everything else. The staffs are very attentive and always greets and smiles to all of guests. I chose the clubroom type which is perfectly good and bed is comfortable. The concierge sell the trams ticket, in case you need one. The clubroom lounge provided with cold and hot snacks with every drinks you want, from morning to 23:00. The breakfast at 'New Dorrius' restaurant although the menu is almost always the same everyday but very enjoyable because the taste is very good and the view from the big windows is perfect. Afterall, it is definetely one of a perfect place to stay in Amsterdam. 23 November 2012
Rated 5.0 out of 5.0 by points stay Great location, great room and the people were great. service was / is perfect and one sometimes has to wonder if that is because of being a regular guest / platinum card holder.. if so.. people, get staying at these places and get the card.. its very worth the while. 23 November 2012
Rated 4.0 out of 5.0 by Excellent venue for staying in the heart of Amsterdam I am verysatisfied with my stay. Despite a bit expensive and must book family room with only 12 years child, the venue is fantastic. Normal double king size room should be enough as my 12 years old boy can sleep at same bed comfortably. Access to club lounge is very convenient. Staff is very friendly, compare with other hotels during my experience in Europe. 19 November 2012
Rated 5.0 out of 5.0 by Excellent staff, great location I was here for a weekend after a long work trip, and my fiance came out to celebrate his birthday. I notified the staff that it was his birthday and they treated us amazingly! I am a club member, so they even gave us a room upgrade. The location was great and we could walk to everything. I definitely recommend this hotel. 16 November 2012
Rated 5.0 out of 5.0 by Amsterdam Business Trip My first trip to Amsterdam and the Crowne Plaza Hotel. Just two of us out of a team of about 30 had the opportunity to stay at the Crowne Plaza. I was pleasantly surprised and belive the two of us were well rewarded for the late reservations. The Personnel, Room and Restaurant where way above my expectations. The Monthly Dinner Meal Special was so good the first night, that I returned and had the same meal the second night. I am now looking forward to a return to Amsterdam and some leisure time to further enjoy your property and service in the future. 11 November 2012
Rated 3.0 out of 5.0 by Crown Plaza comfort except for noise guest room The property is very well locate with easy acces to the heart of the city. The Ceentral train Station provides excellent connection to all of Amsterdam including the airport. The staff is courteous and attentive. The restaurant's value for dinner is great (very good food!). For breakfast is too expensive. My only disappointment was on our 2nd night, the noise from downstairs kept us up until 2:00 AM. We contacted the reception twice but to no avail. The second time I called, the person in reception said "you know is the weekend." Apparently, the noise was coming from one of the activity rooms below. We were in room 133, but I would not stay anywhere in that floor. 10 November 2012
Rated 5.0 out of 5.0 by calm sleep in an excellent bed I had a superior room on the side of the hotel not facing the main road with tram. The room is- for Amsterdam circumstances - at a good size of approx. 20 m². It was nice to have a bottle of sparkling water with compliments each day. Nice staff at the hotel, location is optimal for any kind of activities in Amsterdam. The only "minus" is the quite expensive Internet in the room at EUR 19,90 per day which is besides the high price slow. But you can go to the business centre in the basement where you have free Internet. 08 November 2012
Rated 5.0 out of 5.0 by What else do you require!! Staff superb , room quiet and great, early check in late check out. Thank you again for the card and waffles and not singing 'Happy Birthday' Top of list for next time in Amsterdam 05 November 2012
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