Rated 4.4 out of 5 by 116
Rated 5.0 out of 5.0 by barri Great and service and a very warm welcome
I would like to thank you very much for everything your services provided we had a very nice stay
08 September 2013
Rated 5.0 out of 5.0 by Kelly38 Great service and very clean
This hotel offered us a great location for hopping the metro to venture into DC for the sites. I had my kids with me, so I didn't want to have to walk too far to get to the metro, so the 5 minute walk was great! I found the rooms very clean and the staff were so friendly. My kids also enjoyed the pool after the long day of seeing DC.
The free parking is also a plus. It was nice not to have to tack on that cost to my budget.
05 September 2013
Rated 5.0 out of 5.0 by ronaoki Nicely refreshed
This hotel is an older Holiday Inn, but has had a recent refresh that is nice. The rooms are smaller and we had a room that had a connecting door to the adjoining room. It did not keep much of the sound out and was not a really quiet room, but worked well for us. The hotel is close to old town Alexandria, which offers nice attractions and was a good value for the area. It has free parking, which is a rare thing for the old town area.
03 September 2013
Rated 2.0 out of 5.0 by Richie100 Good location.
Good location. Stay was disappointing. Significant water leak in our first room required relocation. The repairs caused more noise than normal. Hallways were full of equipment. Front desk staff was very friendly.
02 September 2013
Rated 4.0 out of 5.0 by richie11 sightseeing
We, my 2 sons 14 & 11 and myself stayed there recently for 3 nights and the room was nice & clean. The staff was excellent, very courteous and helpful. I was a little disappointed with the restaurant, while conveniently located in the lobby, I felt the menu wasn't that good and the prices were high. There was other restaurants (Ruby Tuesdays) nearby that I feel gave a better meal at a better price.
The hotel is a short walk away from the metro which also makes it very convenient traveling back & forth to DC. It is much less expensive if you stay just outside DC than in it.
The only problem that we had was the toilet one night kept running. I shut the water off for the toilet so we could sleep. I reported it the following morning and the problem was corrected by the time we got back to the room after being out most of the day..
31 August 2013
Rated 5.0 out of 5.0 by Sandy67 Food & Pool
Recommend you not charge guests for tea at breakfast. This has always been a point of contention that someone can get as many refills of coffee for one price, but the tea drinker is charged $3+ for one cup of tea.
Pool - I had guests from Germany with me, and they loved your pool, but felt the area around the pool could have been cleaner.
31 August 2013
Rated 5.0 out of 5.0 by MINI10 Welcoming and friendly staff
The service was great. The staff were very friendly, courteous, and professional. Room was spotless. Bed was VERY comfortable. A fantastic place to stay. Definitely would stay there again!
28 August 2013
Rated 5.0 out of 5.0 by Egbert Clean Room And Friendly Staff
We reached late at night, but, Staff members John and Michelle made us feel so good with their ready smiles and warm words of welcome. Check-in was handled with graceful efficiency. No detail was forgotten. All our questions were answered fully. The room was one of best we've been into. Wide, spacious, clean, and cool. The beds, the writing table, the lounge chair, and the chest-of-drawers with the TV on it, were so appropriately arranged that my wife and I never lacked for space to move around comfortably! The next morning Steve and Michelle helped with maps and routes and directions out of Eisenhower Avenue to Washington DC. Their advice was better than the GPS! We stayed a couple of nights. The housekeeping was close to immaculate. Just a small disappointment, though: the Earl Grey breakfast tea had not been replenished. Believe me, drinking Chamomile tea for breakfast leaves a lot to be desired. But, other than that, our stay was very satisfying. In one word -- an Excellent experience! Which all started with the enthusiasm of the Staff at the Reception Desk!
28 August 2013
Rated 5.0 out of 5.0 by Brian1965 Great staff
As a former world business traveler and first time tourist to the area I was most impressed! The property was kept up well and the rooms were very comfortable. The highlight for me was the front desk staff as they were extremely helpful with directing me to the DC attractions and more importantly a very informative crash course on navigating the Metro train system! I also enjoyed the fact that the nearest Metro station was only about a 5 minute walk! Another highlight is this property doesn't charge extra to park like many of the others in the area! I also felt very safe in the surrounding area and there are several restaurants within very short walking distance. I did get stuck in the center elevator on the 9th floor for a short time but that was my only complaint.
27 August 2013
Rated 5.0 out of 5.0 by ColleenW123 Family D.C. Trip
I took forever to pick a hotel & was extremely happy with my choice. The metro is barely a block away. The conductor helped us figure out the metro. Parked the car (free) and left it there all week. We booked the room that included the buffet breakfast. We were very pleased. Staff was so nice. We spent our days in D.C. & our evenings swimming & relaxing in a nice clean room. A perfect hotel to have it all & save a little money.
23 August 2013
Rated 5.0 out of 5.0 by Txpilot Staff
`The friendliest and most helpful staff I have seen at a hoterl in a long time. Would recommend this place to anyone.
18 August 2013
Rated 2.0 out of 5.0 by lowrent Change the mattress cover
You guys are using the old plastic type covers that don't breath. As a result, I'm tossing and turning - not sleeping well. Years ago many HI's used other like the ones you have, but most all HI's have moved away from these covers.
The staff was considerate and kind in rest., bar, front desk, The beer and wine selection was pretty limited. I liked that I could order eggs cooked with the buffet.
This display at the front desk (gal holding coke and burger) is weird looking - sorry, but it should go.
17 August 2013
Rated 2.0 out of 5.0 by Jim1946 unexpected things
Coffee pot was unplug each day. Not provided a preferred room as an elite member, shower curtain missing on the third morning with no explanation.
Not the normal high quality this is expected.
14 August 2013
Rated 5.0 out of 5.0 by lilbitkmf Had a great weekend
We chose this hotel for it's proximity to a Metro station (within walking distance) and the Holiday Inn name. The hotel was clean and comfortable. The staff was very helpful and friendly. Our server in the restaurant , Rose was wonderful. The food there is very good! ! We are hoping to make another trip to the DC area for sightseeing and another baseball game and plan on returning to this facility. Would and have recommended!
10 August 2013
Rated 4.0 out of 5.0 by Binda Excellent room accommodations !!
This was the first time staying in Virginia!! I ordered a room for handicap accessibility due to my husband's disability!! Needless to say the room was lovely! It had 2 bathrooms one for a wheel chair and one for me!! There was room to lounge on a couch and a round table to sit and eat!! It was awesome,,, I could not have asked for anything more!!
However we ate breakfast downstairs and the food was not that great and extremely over priced!!
I would recommend this hotel, however eating across the street was a much better deal!
09 August 2013
Rated 5.0 out of 5.0 by Gjswa Great location
Walking distance to metro, staff were very helpful.
04 August 2013
Rated 2.0 out of 5.0 by U563JSG Bed and service was fair.
Check in was 3pm. After driving 11 hours and being tired, room was not ready at 3pm. We were told several different times as to when room would be ready and times given were not true so we were unhappy. We had to wait and wait for our room to be cleaned. After being told room would be ready in 20 mins, and then 30 mins, etc, room was ready after over an hour of waiting. I believe the hotel staff could have handled this situation better.
03 August 2013
Rated 5.0 out of 5.0 by navyman awesomeness
perfect hotel. great hotel. great location. nice bar in hotel
01 August 2013
Rated 5.0 out of 5.0 Perfect for subway access
The positives of this hotel are access to metro-rail (one block) in a safe area; quiet, clean rooms; friendly staff; plenty of elevators; and free parking. I stayed here and used the subway to go to Nationals Park - very convenient. You can also go easily to downtown DC or to old-town Alexandria. The restaurant is OK. I took the special rate that included breakfast, and that is a very good value for two people.
The hotel is in a mostly business area - very little to do and few eating options within walking distance. But I would stay here again to use the public transportation. And the free parking is rare in the DC area. Thank you!
24 July 2013
Rated 4.0 out of 5.0 by Momsbucketlist Great location and convenient to Washington DC
We had a great time here, - Staff was very nice and went overboard for a missed order so received free drinks and dessert and managers on their knees asking for forgiveness in the restaurant...When the flash floods that hit the city started raining through our room ceiling at 4 am we got an escort to a lower level room, but anticipated an apology or some communication from someone the next day but never came. Location is extremely convenient to drive or take metro to Washington DC and traffic to Reagan airport was easy to maneuver. Close to restaurants both within blocks and in historic Alexandria. Despite the first night issue would gladly stay here again. Pool could be open another hour in evening - closed at 10 but had lifeguard. We liked this hotel and most of the staff were extremely helpful! Loved the gift bag for IHG members on check in too!
23 July 2013
Rated 4.0 out of 5.0 by RSandFAM Great Location
The location was great... the best value for the area, no complaints.
23 July 2013
Rated 5.0 out of 5.0 by Ndoria A clean room to enjoy
We stayed 3 nights and everything was fine, but something to praise is the attention to detail of the lady who cleaned our room. She made, with her excellence, a very pleasant place for us. THANK YOU!!!
19 July 2013
Rated 4.0 out of 5.0 by TravelVet Great stay. Recommended.
Enjoyed the stay. Room was very nice. Hotel right by metro.
18 July 2013
Rated 4.0 out of 5.0 by TravelerJane Nice Place, needs some work
The staff was awesome!! The beds were wonderful!! The location is good. Metro stop is one block away. Food at the hotel is reasonably priced for the area. It cost the same to eat at the hotel as it did at the restaurant across the street. There is a Starbucks nearby also!
Only negatives were that the toilet only flushed if we held the handle down the whole time. Shower made a funny noise when first turned on but then it would quiet down. The dead-bolt for the door didn't latch properly. Everything else was fine.
13 July 2013
Rated 4.0 out of 5.0 by Brady83 Room was very nice, but breakfast buffet needs heat
Staff were very friendly and courteous. Room was clean and well furnished. Bed was comfortable. We had the king size bed. Bathroom was a little small, but served the purpose for our 3 day visit to DC. Took about an hour to ride the metro into DC to see the monuments and museums, but it went quickly, and was not bad at all. Breakfast buffet had pretty good selection, but could have been better. Some of the hot foods were actually cold. Would be nice to have real eggs on the buffet. Staff for the buffet were very courteous and attentive.
11 July 2013
Rated 5.0 out of 5.0 by AmericanHistoryBuff Excellent all around.
A very well maintained hotel with very professional staff. It was located close to some local restaurants and the Metro for easy access to Arlington and Washington. Mount Vernon was within driving distance. Hotel restaurant meals were excellent, but the waitress staff was not well trained. We would definitely stay at this hotel again.
04 July 2013
Rated 4.0 out of 5.0 by bucks11 Very friendly staff
Checked in on June 24, 2013. Got to the room only to find out that it had a connecting door. The people next door were talking very loud so I went back to the front desk and told them that this room was not acceptable. The front desk attendant moved us to another room at the end of the hall with no connecting door. We did not hear anything in that room and that was wonderful.
I can't say enough about the staff. Everyone one was very personable and eager to take care of all our needs. Ate breakfast in the dining room each morning and we no sooner got seated and we had coffee and attentive service throughout the meal.
The metro is just a short walk from the hotel which made it convenient to get to Old Town and downtown Washington.
Parking was free in the well lighted parking lot.
I would definitely stay at this hotel again.
02 July 2013
Rated 5.0 out of 5.0 by CallieMomm Great value.
NIce facility. Staff is extremely helpful with any sight seeing information. Pool was very nice...clean..and even had a lifeguard! First time we've ever seen a lifeguard at a hotel pool. Rooms were very clean and beds were comfortable. Loved having the microwave and fridge in the room. Would have preferred 2 queens in the room instead of 2 doubles but the staff was clear from the beginning the bedsize was double. The rooms were very soundproof. The hotel even offered a washer and dryer for guests to use as well as a courtesy van with a friendly, helpful driver. Excellent service. We would definitely recommend the motel and would return in a heartbeat.
27 June 2013
Rated 5.0 out of 5.0 by Ella2four Convenient location.
This location was great for convenience to the Metro Rail System and easy to access from I-495. Food was good and reasonably priced.
26 June 2013
Rated 4.0 out of 5.0 by Parking911 Excellent Stay
Great hotel with great staff. Very priority club member friendly.
Would stay here again.
26 June 2013