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Rated 3.6 out of 5 by 424 reviewers.
Rated 4.0 out of 5.0 by nice hotel the atmosphere was nice. the room was clean. i liked the experience. 19 July 2014
Rated 2.0 out of 5.0 by Horribly uncomfortable bed and pillows The most uncomfortable pillows I have ever encountered at a hotel. Do not stay here if you want to get a good night's sleep. The pillows are half the size of a standard pillow and they are not flexible. Bring your own pillow if you must stay here or you will wake up with a crick in your neck! 18 July 2014
Rated 5.0 out of 5.0 by Great stay! First time at this location. Very nice, clean overall and great service. I will stay here again. 17 July 2014
Rated 4.0 out of 5.0 by Wonderful hotel I loved almost everything about this hotel; the friendliness and knowledge of the front desk staff, the location, the comfy king sized bed and the patio which allowed me to sit in direct sunlight and warm up from being in the cold meeting rooms for 8 hours! The only gripes I have are 1) I didn't have any towels or wash clothes in my room the first two days of my stay. Of course, I didn't notice until it was time for a shower, 2) my room didn't get cleaned on one day until after 5pm and another until after 6 closer to 7pm. I called the front desk and the response was they normally take until 5-5:30 each day and I politely responded, this is why I'm calling because it's almost 7pm and no one has been here yet. This meant that I had to find something to do after being in a conference setting since 7am that morning until she was finished cleaning the room and 3) I didn't bring shampoo and conditioner (I thought my hair would hold up, but not in that humidity :) so, I used the complimentary ones provided by the hotel. They were not replaced so I guess it's one set per visit. But, overall I would definitely stay here again. I can't say enough about the lobby area, it is just beautiful, the outside patios are comfy. I didn't like that the smoking area was just 5 feet from the non-smoking, but they were after all outside. There's so much within walking distance of this hotel you won't really need a car unless you are planning to go downtown and see the sights! 17 July 2014
Rated 3.0 out of 5.0 by Great linens on the bed. Great valet service , especially Brett. Brett was a joy. Lots of help with my items the entire stay. Internet was non existent and food was fair 16 July 2014
Rated 5.0 out of 5.0 by Excellent stay I just stayed three nights and it was really great! Nice, clean room. The mattress was not too soft. The hotel is located in walking distance to restaurants which is a big plus. I would stay here again! 16 July 2014
Rated 4.0 out of 5.0 by Beautiful Stay and Great Service The rooms at the Ravinia Crowne Plaza are quite lovely. I had a couple of needs that were quickly met by the hotel staff and a couple of issues that were kindly attended by a staffmember named Chris. Overall I enjoyed my stay - the room was comfortable and lovely, the facilities are quite beautiful 16 July 2014
Rated 4.0 out of 5.0 by Beautiful Hotel This hotel is absolutely beautiful! And the trail to the ravinia buildings from the hotel is not only beautiful but serene and peaceful. Service was good. Did have a couple of issues with check in and the room sercice. Kept telling me there was not a credit card on file. After the third call from the dining area I called front desk myself. and talked with Joy . She reassured me she would take care of and did. Brandi was also very helpful. i will always remember my stay at this luxury hotel 16 July 2014
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