Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 14.29 MI/ 23 KM North East l

- From highway 20,exit at Queenstown Rd turn right at roundabout.Continue along then turn left onto Alpers Ave,right onto Gillies Ave,then left to merge with Highway 1.Exit at Nelson St,turn right onto Victoria St,right onto Albert St & left into the hotel

Britomart Auckland

-Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 462 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Starting to show its age


October 19, 2014


Overall good. I tend to stick with IHG when I can but might not again in Auckland.

Worst was the bed which had some sort of memory foam mattress thing on top and it was seriously uncomfortable. It is the sort of mattress which will take time to get used to.

And there is that old hotel smell from very old smoke that is trapped in the walls.

It's not a bad hotel but compared to my last two Crown Plaza Experiences in Europe this is a step down.

Traveling to Auckland again soon and won't stay here. I need to sleep.

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Great Stay


October 15, 2014


Overall a great place to stay was ideally located and the concierge and reception staff service was friendly and attentive. Room was starting to become outdated, but superbly cleaned and bed was extremely comfortable. Buffet breakfast had good variety however staff service level was inconsistent each morning.

Posted byHotelStaff
October 21, 2014
Dear mcew0041, Thank you for taking the time to write a review following your recent stay with us. We were pleased to read that you found our hotel a great place to stay overall and found our concierge and reception staff friendly and attentive. Please accept our apologies for the inconsistency in service during your breakfast each morning. Guest service is our number one priority so it's good to see where we can improve when we have not got this quite right. Thank you again for your feedback and we look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland
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great hotel


October 15, 2014

stay here whenever in Auckland. highly recommended.

Posted byHotelStaff
October 17, 2014
Dear AJAC, We were so pleased to read that you enjoy your stay with us whenever you are in Auckland. Thank you for your recommendation and we look forward to seeing you again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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October 14, 2014


We were very impressed by the service but in particular the above sector.Made our stay very enjoyable.Rating 4.5

Posted byHotelStaff
October 17, 2014
Dear Paul 01, We were delighted to read that you enjoyed your stay with us and that our Concierge team were able to make your stay very enjoyable. Thank you for your feedback and we look forward to welcoming you back to stay with us again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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