Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 14.29 MI/ 23 KM North East l

- From highway 20,exit at Queenstown Rd turn right at roundabout.Continue along then turn left onto Alpers Ave,right onto Gillies Ave,then left to merge with Highway 1.Exit at Nelson St,turn right onto Victoria St,right onto Albert St & left into the hotel

Britomart Auckland

-Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 412 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location for a great hotel


August 27, 2014


We love the Crowne Plaza Auckland. We stay regularly because of it's location and we love the club floors.
The staff are superb!
The only thing that let's it down is the food is quite average.

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Great stay...central location


August 24, 2014


Crowne Plaza Auckland is a great place to stay. A good central base to stay while on business in Auckland. Pleasant, helpful staff and comfortable, tidy rooms. Have stayed a couple of times now, will be back and would recommend to anyone, anytime

Posted byHotelStaff
August 27, 2014
Dear WNS-WGTN, A GREAT BIG THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us and found our location to be a good base while in Auckland on business. Thank you for your great comments regarding our rooms and our pleasant, helpful staff. Thank you for the recommendation and we look forward to seeing you again the next time you are back in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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Outstanding service


August 24, 2014


Had the most amazing room - excellent value. Service was second to none!

Posted byHotelStaff
August 27, 2014
Dear JEB14, A HUGE THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us. We look forward to welcoming you back to stay with us again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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High Expectations to Bitter Disappointment.


August 24, 2014


First of all, thank you to the wonderful lady @ reception who went above and beyond the call of duty and this is no way a reflection of your service.

Crowne Plaza Hotel has all the amenities that you would expect of a 5 Star Hotel but in my opinion it has poor Communication and Customer Service in regards to IHG and Priority Privilege, which was booked well in advance to be the highlight of my daughter's birthday. It appears that neither Priority Privilege or Crowne Plaza Hotel communicate. Unfortunately the overall experience is one that I do not recommend or wish to ever repeat again.

I would suggest that IHG Priority Privilege membership and participating hotels are in my experience a waste of time.

Posted byHotelStaff
August 28, 2014
Dear Mighty AB's Supporter, Thank you for your review. At the outset please accept my sincere apologies for all the inconvenience caused during your stay, most importantly not having a good experience on your daughter's birthday due to poor communication between Priority Privilege and the hotel. Yes, there has been few communication error between Priority Privilege and participating hotels. IHG as a company has recognised this by NOT continuing to go with an external company like Priority Privilege. Starting August 2014, IHG has started its own program called IHG Rewards Club Dining. Kindly check online for more exciting information regarding the same. I would really appreciate if you could get in touch with me so that I could discuss your concerns further. Looking forward to hearing from you. Kind regards, Johnson Joseph Operations Manager Crowne Plaza Auckland E-mail:
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