Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email: sales@cphaustin.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Train
Amtrak Train Station

-Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
Quick Information

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 258 reviews
82%
Recommend This Property
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Ratings Breakdown

258reviews

  • 5 Stars
    142
  • 4 Stars
    46
  • 3 Stars
    30
  • 2 Stars
    22
  • 1 Stars
    18

Austin Crowne Plaza was great!

By

September 17, 2014

club

Room was nice and clean with great amenities. Front desk staff was very pleasant and accommodating. Check in and check out were easy and drama free. Just like it is suppose to be.

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Convenient to UT

By

September 16, 2014

club

This hotel was fantastic! The staff was very friendly, rooms were clean and comfortable. We were touring the university so it was convenient to access the highway.

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Not pleased

By

September 16, 2014

I do not recommend this hotel at this time.... Perhaps once the elevator construction is complete, it will be a better experience, however, I don't feel that they give the 'comfort' preferences to their loyal members, that they should.

In addition, the internet is very unreliable. Much of the time I didn't have enough speed to even load my email page.

Posted byHotelStaff
September 18, 2014
Dear Valued Guest, Thank you for taking the time to express your thoughts and concerns. We value you as a loyal guest and we are so sorry to see you did not enjoy your overall experience with us and were not satisfied with the service that you received. I hope you will reconsider and join us again when we are finished with our upgrades. We are upgrading our elevators and we have recently added additional band width to our internet service. In addition we have upgraded our Business Center. I can assure you that once we have completed our projects we will more than meet your expectations. Please feel free to contact me personally during your next visit. Thank you again for your thoughts and for choosing the Crowne Plaza Austin. Randy Brunnemann General Manager
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Nice room and facility with a good BAR

By

September 11, 2014

club

The room was great . 1st time on the executive level. Good amenities. Could use more outlets since everyone has many devices to be charged. I was surprised that the private lounge was closed on weekends since it was mentioned prominently in the upgrade.
Breakfast was good if not great and the downstairs bar was very good. The only downer was I had to ask for the extras that came with the upgrade. There was no problem I just had to ask. I was greeted with a thanks for being a loyal club member.

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