Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

-Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 274 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Night Front Desk Clerk


October 15, 2014

would like to recognize Dora (sp) the night front desk clerk.

She helped us tremendously, great attention to detail, really dedicated towards her job and to customer satisfaction.

Thanks Dora/Doris for a job well done.

LTC Brunner
U.S. Army

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In State Travler


October 14, 2014


This hotel was recommended as a free night stay from IHG. Overall Hotel experience was fair and I would stay at this property in the future. Breakfast Buffet was great with excellent hotel staff to assure a pleasant stay.

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Nice lobby


October 14, 2014


Waited 16 minutes to check in; granted, it was 9:45 pm. There were two front desk attendants; one was helping a guest while the other spent the whole time talking with two of the cleaning staff.
I was pleased when I was told I was upgraded to a junior suite until I got to the room. It was a nice little suite, but adjacent to the elevator shafts. Unfortunately, the air conditioner and the tv could not drown out the elevator clanking throughout the night.
The rate seemed a little high for the age of the room.
I might stay here again, but definitely not in that junior suite.

Not what I have learned to expect from a Crown Plaza

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Great Business Location


October 13, 2014


I made a last minute reservation in order to meet a relative who was staying there for a Seminar. The hotel was almost fully booked but the staff was friendly and unhurried. The grounds are beautiful and there are outdoor areas for relaxing.
I paid extra for the breakfast and it was a good value. However, I had to ask three times before the omelet chef came to his station. For business travelers this would be a time problem.
This is a great hotel for business travelers with a good location on I-35. For leisure travel I would choose another location.

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