Crowne Plaza Birmingham City Centre

Hotel Front Desk: 44-0121-2245000

Hotel Fax: 44-0121-2245119

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Birmingham International Airport (BHX)

- Distance from hotel: 10.5 MI/ 16.9 KM South l

- Follow A45 (Coventry Road) taking signs for Birmingham City Centre NIA and Convention Centre.

East Midlands Airport (EMA)

- Distance from hotel: 40.7 MI/ 65.5 KM North West l

- south Viscount Rd toward Viscount Rd Roundabout 1st exit next roundabout 4th exit 453/Ashby Rd nextroundabout A42 heading to Tamworth/Birmingham/M42/London/Leicester/M1/Ashby. Exit toward M6 Jct 8, exit toward M6 Birmingham Central signs NIA

New Street Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Walking distance from train station. Taxi charge approx £5.00,

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- Car Parking Available

- Self-Parking Fee: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Hotel Highlights

Book a Club room or Suite at Crowne Plaza Birmingham City Centre and receive exclusive entry into the elegant Club Lounge, where you can meet with colleagues over complimentary canapes and drinks, check email using wireless Internet and enjoy the panoramic city views.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 383 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not Too Sure About this One


20. Dezember 2014

I am a great fan of Crowne Plaza and it is one of the first hotels I look up when I need to book a hotel. However, my experience with this particular Crowne Plaza was not much to write home about. Don't get me wrong, nothing was "terrible" or "bad". It's just that nothing was "great" or "pretty good" either.
Stayed in the hotel on two separate occasions within the same week. Both stays (different rooms) involved a not so clean bathroom and signs of rusting all around the bathtub. The first stay, our room was not vacuumed after three nights and you could see dirt on the carpet. The second stay, our on-demand/pay-per-view was not working. The room size and amenities were relatively disappointing. My family also had a bad experience sleeping as we all woke up with sore backs. The staff were nice and helpful, which was a great comfort. The location is also great and the view from our room was really good.
Overall, it was an okay experience but certainly not up to the standard I am used to with Crowne Plaza and definitely not worth the pricey fare we paid.

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Great Central Location


18. Dezember 2014


Only stayed the one night whilst visiting the Christmas Market.
Great central location. 5 minute walk from New Street Station and a couple of minutes walk to the city shops. Also the SeaLife Centre and Symphony Halls are only a very short walk.

Hotel was very good, clean and comfortable. Helpfulness of the staff was great. I had a couple of minor issues that were all resolved well.

The usual very hearty breakfast you expect from an IHG hotel.

Overall a great stay and would certainly recommend it.

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Christmas Parties!


18. Dezember 2014

I stay here most weeks and it is my Birmingham hotel fo choice. However, on arrival this week my normal preference of a quiet room was ignored, I was not recognised as a regular guest and put in room 201 - right over the Christmas parties going on. No room available for me to move to and no promised respopnse yet following my complaint.
Hopefully normla service will resume after Christmas - however reputation a little tarnished.

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A Great Christmas Break


17. Dezember 2014

Used the hotel to visit the Christmas market and do some shopping.
Hotel is ideally situated and has great facilities.

There was some noise due to demolition work next door but this was only an issue on the Monday - they kept the noise to a minimum over the weekend.

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