Rated 4.2 out of 5 by 291
Rated 5.0 out of 5.0 by SW1958 First time stay - will be back!
This was our first visit to the Crowne Plaza in Birmingham and I would strongly recommend it to anyone thinking of staying there. The beds were incredibly comfortable. The staff very helpful and friendly. The breakfast was lovely. I can't recommend this hotel highly enough! Thank you
23 August 2014
Rated 4.0 out of 5.0 by jollyroger642 Great staff, noisy guests
if you want a party hotel where people are shouting and screaming in bedrooms and corridors until the small hours (5am?) this is the place to be.
Saying that, the front desk staff were fantastic and worked extremely hard to find us a quiet room once we complained after the first night.
20 August 2014
Rated 3.0 out of 5.0 by guest67829918 City Centre
This hotel looks like it has endured a hard life. It's looks quite battered and bruised by a high city centre turnover.
Although the fabric of the hotel is someway below par, the staff are excellent. Attentive, helpful and always polite, they made a poor hotel acceptable.
There's lots of work going on around B'ham , hopefully IHG will take the hint and do some work of their own to give this hotel a new lease of life. The staff and guets deserve it.
18 August 2014