Crowne Plaza Birmingham City Centre

Hotel Front Desk: 44-0121-2245000

Hotel Fax: 44-0121-2245119

Hotel Email: enquiries@cpbhamcity.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
New Street Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Walking distance from train station. Taxi charge approx £5.00,

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- Car Parking Available

- Self-Parking Fee: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Hotel Highlights

Book a Club room or Suite at Crowne Plaza Birmingham City Centre and receive exclusive entry into the elegant Club Lounge, where you can meet with colleagues over complimentary canapes and drinks, check email using wireless Internet and enjoy the panoramic city views.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 354 reviews
88%
Recommend This Property
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Ratings Breakdown

354reviews

  • 5 Stars
    182
  • 4 Stars
    109
  • 3 Stars
    37
  • 2 Stars
    15
  • 1 Stars
    11

Disappointed

By

23 November 2014

club

After staying in other Crowne Plaza's we were looking forward to our stay. We were a party of three, all three of us were very disappointed with this hotel. Very expensive for what it is. I'd say an average 3* hotel. Most of the staff were miserable except for a lovely man who checked us in. I definitely wouldn't stay again or recommend it to anyone!

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great staff and comfortable hotel

By

21 November 2014

platinumelite

Stay at Crowne plaza on a weekly basis, staff very friendly and rooms comfortable and clean. Gym needs more equipment and bar area not that welcoming. Overall though would recommend the hotel as a great place to stay.

Posted byHotelStaff
24 November 2014
Dear TGGG, Thank you for staying at the Crowne Plaza Birmingham City Centre and writing a feedback regarding your stay. I appreciate your loyalty and I was really glad to read that you find our staff to be friendly and rooms to be comfortable and clean. However I was disappointed to read that you were not happy with the Gym facility and that you did not find our Bar to be welcoming. I have taken your comments on-board and they will help us to improve our service and what we offer to our future guests. We look forward to welcome you once again in the near future. Kind regards Surya Gupta Guest Relations Manager
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great service and hotel

By

17 November 2014

platinumelite

Excellent staff willing to help always. Bar stocked well. Hotel is in good location and very clean.

Posted byHotelStaff
21 November 2014
Dear samuk, Thank you for taking time to write a review and score us a nice five star, we really appreciate your feedback regarding your stay at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service provided by our staff. We look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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General commennts

By

17 November 2014

club

I found the curtains in the room to be very dirty at the top, could do with taking down and being cleaned. Otherwise the hotel was ideal for what we needed.

Excellent location to town centre, good sized room and bathroom and great breakfast.

Only downside was the noisy people coming back to the hotel a little drunk and very noisy but this is not the fault of the hotel.

Posted byHotelStaff
21 November 2014
Dear Mam51, Thank you for taking time to write a review regarding your stay at the Crowne Plaza Birmingham City Centre. I was glad to read that you found our hotel well placed with in the city centre, liked our rooms overall and also enjoyed the breakfast which was served at the hotel. However I was disappointed to read that you did not find the cleanliness of curtains up to the standards. Your feedback is valuable to us. I have taken your comments on board and these will be used to improve what we offer to our future guests. We look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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