Crowne Plaza Birmingham City Centre

Hotel Front Desk: 44-0121-2245000

Hotel Fax: 44-0121-2245119

Hotel Email: enquiries@cpbhamcity.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Birmingham International Airport (BHX)

- Distance from hotel: 10.5 MI/ 16.9 KM South l

- Follow A45 (Coventry Road) taking signs for Birmingham City Centre NIA and Convention Centre.

East Midlands Airport (EMA)

- Distance from hotel: 40.7 MI/ 65.5 KM North West l

- south Viscount Rd toward Viscount Rd Roundabout 1st exit next roundabout 4th exit 453/Ashby Rd nextroundabout A42 heading to Tamworth/Birmingham/M42/London/Leicester/M1/Ashby. Exit toward M6 Jct 8, exit toward M6 Birmingham Central signs NIA

Train
New Street Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Walking distance from train station. Taxi charge approx £5.00,

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- Car Parking Available

- Self-Parking Fee: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Hotel Highlights

Book a Club room or Suite at Crowne Plaza Birmingham City Centre and receive exclusive entry into the elegant Club Lounge, where you can meet with colleagues over complimentary canapes and drinks, check email using wireless Internet and enjoy the panoramic city views.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 388 reviews
88%
Recommend This Property
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Ratings Breakdown

388reviews

  • 5 Stars
    203
  • 4 Stars
    118
  • 3 Stars
    39
  • 2 Stars
    16
  • 1 Stars
    12

frequent Business User

By

December 22, 2014

platinumelite

This hotel is in a good location with parking beneath. Best to park on the lower floor and walk up the stairs as upper floor has maintenance issues. Hotel staff are welcoming and try to cater for your wishes if at all possible. Rooms could do with furniture and fabric updates. Beds are comfortable. Only club rooms have seperate shower. There are only 3 lifts operating to 11 floors and one is frequently out of service which creates delays. Overall I look forward to my visits here on a monthly basis.

Posted byHotelStaff
December 24, 2014
Dear Bat1963, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was glad to read that you enjoyed your stay especially the friendly service from our staff. We appreciate your feedback regarding the furniture and has informed maintenance and housekeeping regarding the same. Thank you for choosing to stay with us on a monthly basis and we look forward to welcome you again soon. Kind regards Surya Gupta Guest Relations Manager
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Quick shopping trip

By

December 21, 2014

platinumelite

Very enjoyable stay, very convenient location for central Birmingham shopping.

Posted byHotelStaff
December 23, 2014
Dear Bernieh, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service from the club lounge staff. We appreciate that you chose to stay with us and we look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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Good nights sleep

By

December 20, 2014

platinumelite

Great beds, as city centre slightly noisy at night but otherwise good hotel with very central location

Posted byHotelStaff
December 22, 2014
Dear WeeScotsman, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially our location and the rooms. I appreciate that you chose to stay with us and look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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Not Too Sure About this One

By

December 20, 2014

I am a great fan of Crowne Plaza and it is one of the first hotels I look up when I need to book a hotel. However, my experience with this particular Crowne Plaza was not much to write home about. Don't get me wrong, nothing was "terrible" or "bad". It's just that nothing was "great" or "pretty good" either.
Stayed in the hotel on two separate occasions within the same week. Both stays (different rooms) involved a not so clean bathroom and signs of rusting all around the bathtub. The first stay, our room was not vacuumed after three nights and you could see dirt on the carpet. The second stay, our on-demand/pay-per-view was not working. The room size and amenities were relatively disappointing. My family also had a bad experience sleeping as we all woke up with sore backs. The staff were nice and helpful, which was a great comfort. The location is also great and the view from our room was really good.
Overall, it was an okay experience but certainly not up to the standard I am used to with Crowne Plaza and definitely not worth the pricey fare we paid.

Posted byHotelStaff
December 22, 2014
Dear Hotel Reviewer Anon, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was glad to read that you found the staff to be friendly and helpful and liked the location of the hotel. I was however disappointed to read about your experience regarding the television, room cleanliness, comfort of the bed and the amenities provided. I sincerely apologies for the inconvenience this has caused you and your family. I really hope that you would give us another try to make it right for your future stays. We look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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