Crowne Plaza Birmingham NEC

Hotel Front Desk: 44-871-9429160

Hotel Fax: 44-121-7814321

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Birmingham International Airport (BHX)

- Distance from hotel: 1.5 MI/ 2.41 KM East l

- Exit Airport complex heading along A45 towards M42. On approach to M42, follow exit for NEC and Crowne Plaza is on your right hand side.

Birmingham International Train Station

-Distance from hotel: 1 MI/ 1.61 KM East

- Complimentary hotel shuttle service between 0600GMT and 2200GMT, service is subject to availability.

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- Car Parking Available

- Self-Parking Fee: 10.00 GBP

- Barrier controlled. Residents at 10GBP per car, per night. Charges for non-residents will vary

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Hotel Highlights

The Crowne Plaza Birmingham NEC hotel is 5 minutes' drive from Birmingham International Airport. Take advantage of our Parking Packages by leaving your car in our secure car park for 4-28 days. We'll provide a complimentary shuttle service to and from the airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 447 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Much improved restaurant


29 October 2014

I've stayed and dined at this hotel many times before and regularly came away from the restaurant feeling vastly overcharged for very average food & service.
Thankfully, based on my most recent visit this has changed for the better!
Excellent service all round from Roy and his team, and my evening meal of lamb rump, garlic potatoes & seasonal greens was superb.
Perfectly cooked, tender lamb and despite the restaurant being very busy for a Wednesday night, there were no long delays to endure.
Great improvement, well done.
I look forward to my next visit.

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Quality service


28 October 2014

A great place to stay close to the NEC with good food friendly helpful staff delivering quality service.

Posted byHotelStaff
31 October 2014
Dear mickb17, Thank you for your positive review about your stay and I hope you will be visiting us again soon. Kind Regards, David Steel Cluster General Manager
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Would definitely stay here again.


27 October 2014

Stayed here for one night whilst attending a conference at the NEC. Location was great. Staff were very friendly and helpful. We were booked for B&B but also ate in the restaurant in the evening. The food on both occasions was lovely. The room was clean and comfortable providing a good nights sleep. Would definitely stay here again.

Posted byHotelStaff
31 October 2014
Dear Mack6, Thank you very much for your feedback. I am pleased to hear that you had a good time with us and that you would stay with us again in future. I am looking forward to welcoming back to the hotel soon. Kind Regards, David Steel Cluster General Manager
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Not clean & staff never reacted when told... I wouldn't use again!


26 October 2014

When I check in, I went to my room & I notice a smell when entered! I was due to meet 2 guest to go for a run in 10 mins & didn't think to much of it! I went out & returned to my room after about 50 mins, going out reduced the time I had to get ready & I was in a rush! However I could still smell a strange smell so I started looking around & found food in the fridge that had gone off 5 days earlier! I then went down stairs to meet my guest & reported it at reception! Well they never reacted & when I returned later the food was still in the fridge..... I sprayed a touch of after shave & said I would never use the hotel again... I again reported it on check out & was told a manager would contact me.... Well no contact & return for me in the future!

Posted byHotelStaff
31 October 2014
Good morning, Thank you very much for your time to leave feedback about your stay. I am very sorry to hear that you did not have a pleasant experience with us as well and that our product and service was not up to standard. I can assure you that this is definitely not the standard of service we want to give to our guests. Kind regards, David Steel Cluster General Manager
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