Crowne Plaza Changshu

Hotel Front Desk: 86-512-52729999

Hotel Fax: 86-512-52722222

Hotel Email: enquiry@cpchangshu.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
SHA Hongqiao Airport (SHA)

- Distance from hotel: 62.14 MI/ 100 KM North East l

- Take A1 Rd driving north fro appro. 10km and connect to A20 Rd. Exit from south Changshu/Shajiabang, drive along the Xingshiji Avenue for appro. 10 km The Hotel is on the right hand side.

Pudong International Airport (PVG)

- Distance from hotel: 90.1 MI/ 145 KM North West l

- Take the HUJIA FREEWAY or SHEN-HAI FREEWAY switch into to the YAN-JIANG FREEWAY, exit from the Changshu Port/Mei Li EXIT.

Train
Suzhou Train Station

-Distance from hotel: 37.28 MI/ 60 KM North

- Take Su-Jia-Hang highway driving north appro. 30km, exit from Changshu South/Shajiang Bang, drive along the Xingshiji Avenue for appro. 10km The Hotel is on the right hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Located in the hotel building basement 1 & 2, with total 180 parking lots. Ground floor car park is also available, with 36 car park space.

Print Hotel Fact Sheet

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Hotel Highlights

The Club Lounge at Crowne Plaza Changshu was made for successful business. You can invite clients to its meeting rooms or work in the IT area. When the day's done, celebrate with a complimentary drink in our open-air lounge. Book a Club room to find out how we make working easy.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 121 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

121reviews

  • 5 Stars
    49
  • 4 Stars
    44
  • 3 Stars
    14
  • 2 Stars
    6
  • 1 Stars
    8

很一般的酒店

By

février 25, 2015

位置不在中心,但开车还是比较方便的。前台只有一位员工,等很久才CHECK IN. 可是给的房间空调等于没有,冻死! 要求换房,服务员态度很好,表扬。

Posted by HotelStaff
février 26, 2015
尊敬的贵宾,感谢您入住我们酒店并作出真诚的点评!出门在外,住得舒心是每个旅者的期望,也是酒店服务的终极目标。很高兴得到您对我们服务的肯定,同时对于您提到的空调问题我们已经和相关部门进行沟通并改进。再次感谢您的点评并期待您的再次入住!
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床铺舒适,餐厅一流!

By

février 24, 2015

club

房间整体来讲还是舒适,毛巾摸上去有点硬梆梆的,一些细节方面还不够考虑周到,还有一点,为什么我们的Mini bar当时是锁住的?
关于其他的影响不深,值得一提的是整个用餐体验十分满意,服务员不论是从效率还是态度上都给同行的伙伴留下深刻影响!

Posted by HotelStaff
février 26, 2015
尊敬的贵宾,感谢您入住我们酒店并作出真诚的点评!很高兴得到您对我们餐饮的肯定,同时对于您提到的一些细节问题已经得到我们的重视,我们会和相关部门进行沟通并进行改进。再次感谢您的点评并期待您的再次入住!
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comfortable and enjoyable stay

By

février 20, 2015

club

Stayed for a whole month everything I needed was provided. A little more variety at JJ, we ate there almost every night and it seemed like the same food every night, but good.
The club was a great, it was nice to get away and relax.
Thanks for making my stay less stressful and enjoyable. See you in a couple months.

Posted by HotelStaff
février 25, 2015
Dear guest , thank you for taking the time to share your feedback regarding your recent stay with us .we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
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Only One Negative Spoils a 10/10 experience

By

février 12, 2015

platinumelite

As a platinum Royal Ambassador, I normally get free mini bar in Crowne Plaza and Intercontinental hotels. I never really use this but was annoyed at check out when the manager told me my entitlement was only two fruit juices. As mentioned not an issue as mini bar was not used at all , however, the issue is consistency of policy across brands, regardless of location

Posted by HotelStaff
février 15, 2015
Dear Guest: Thank you for choosing Crowne Plaza Changshu and your valuable comments are much appreciated. InterContinental Ambassador program is an exclusive rewards program for InterContinental Hotels & Resorts. While staying in all other IHG brand hotels, Ambassador member receive IHG Reward Club Gold Elite or Platinum Elite benefits base on the Ambassador status. As our honourable Platinum Royal Ambassador member, you are entitled to all the IHG Reward Club Platinum Elite member benefits including complimentary room upgrade to Executive Club Room / Suite subject to room availability and Crowne Plaza Club Lounge access privilege etc. Two complimentary soft drink per day from minibar is only part of the Executive Club Room benefits, and you may also enjoy various kinds of drinks including soft drink, beer and wine during the daily happy hours in our Crowne Plaza Club Lounge. Thank you again for staying with us and look forward to seeing you in the near future.
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