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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 173 reviews
77%
Recommend This Property

Ratings Breakdown

173reviews

  • 5 Stars
    72
  • 4 Stars
    66
  • 3 Stars
    19
  • 2 Stars
    7
  • 1 Stars
    9

卫生条件差

By

30 July 2015

club

卫生很差空调很吵 房间灯光很暗。
餐厅早餐时段不开空调热死客人。
游泳池地板很滑。
没有夜床服务。
觉得酒店服务没有达到洲际集团的服务标准

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住过的最差的酒店

By

28 July 2015

club

房间顶灯忽明忽暗,闹鬼一般。换了一间,马桶是坏的。打值班经理电话,无人应接。打前台电话,1个小时不作为。又打前台电话,要求换房,翩翩来迟。折腾到半夜4点,终于换了一间,马桶还是坏的。。。差差差!!!

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整體服務不俗

By

26 July 2015

club

服務員有禮。整體服務不俗, 環境很好。
上網服務佳,速度佳而且穩定, 商務客首選。
餐廳環境不俗, 食物水準一般, 選擇不多, 有改善空間。

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Sehr gutes Badezimmer, Service ebenfalls

By

21 July 2015

club

komfortables Zimmer, aber etwas abgewohnt.
Die Dusche ist super, hätte ich gerne mit nach Hause genommen.
Sauberkeit ist akzeptabel.
Frühstücksbuffet sehr gut, Service ebenfalls.
Die abendliche Sängerin muss man mögen, war mir viel zu laut und zu schief. Aber wer das große Angebot von Restaurants etc. in der Stadt wahr nimmt, hat damit keine Probleme.
Sehr positiv auch die Aufzugssteuerung, hier muss man nicht wie in vielen anderen Hotels wahnsinnig lange warten bis der Aufzug kommt.
Das Hotel kann ich definitiv weiterempfehlen.

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值得推荐

By

20 July 2015

club

经朋友推荐,选择的常熟中江皇冠假日酒店,总体环境很不错!!!服务人员很亲切,房间感觉也还不错,下次去常熟,任然是首选!

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业务熟练,效率高

By

19 July 2015

club

前台服务员业务熟练,效率高!3F游泳池是个避暑的好场所,夏天来这的人还挺多,不过算不上拥挤,整体感觉很不错,下次来常熟首选这一家!!!

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环境不错

By

13 July 2015

club

酒店座落开发区,周边环境安静,噪声很小,灯光柔和,容易入睡。

不足之处,房间内的无线网络不好,手机连接时,出现连接问题,只能选择自身流量。

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Great service

By

09 July 2015

platinumelite

Once again great service from all staff members. Nothing to much trouble for them to ensure your comfort.

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房间总体环境尚可,空调系统有待改进

By

06 July 2015

club

有两大感觉比较差:
1.空调出风系统噪音大,直接影响睡眠质量。关闭空调,又会闷热不通风。其他同行人员反映同样问题,非个别房间问题。
2.酒店外部管理混乱,车辆停放乱七八糟,和五星级酒店的称呼完全不匹配。

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Nice hotel

By

04 July 2015

platinumelite

Their staff are doing their best to satisfy our needs.They recognize me as a Platinum member and I got my upgrade without asking. I really like this hotel and I am looking forward to go back.

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空调差,蚊子多

By

22 June 2015

platinumelite

酒店的第一印象还不错,订的周末6折的豪华房,升级到行政楼层。
但是晚上休息时碰到了问题。空调的制冷效果不好,而且噪音特别大;无奈关闭了空调,但房间里蚊子超级多,搞的一夜没有睡好。

Posted byHotelStaff
23 June 2015
尊敬的贵宾, 非常感谢您莅临酒店并且抽出宝贵的时间分享您的入住体验!一直以来我们致力于为顾客提供最优价格和最佳入住体验,为了更好地履行我们的职责并且满足您的期望,我们会在接下来的时间里不断完善酒店的设施和服务。请您对本次入住予以谅解,希望您能一如既往地支持我们酒店。再次感谢您的莅临和惠顾,我们真诚期待为您的下一次入住提供超越期待的体验!
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CHANGSHU出張時にに推薦

By

16 June 2015

club

CHANGSHUへの出張時にお勧めのHOTEL。
Approachの容易性、静かな周囲環境、おいしい朝食が楽しめる。

Posted byHotelStaff
19 June 2015
Dear guest , thanks for sharing your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. Ensuring all our clients leave satisfied is our goal.We hope to have an opportunity to serve you again in the near future.
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