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Guest Reviews

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Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

4

based on 394 reviews
70%
Recommend This Property

Ratings Breakdown

394reviews

  • 5 Stars
    148
  • 4 Stars
    157
  • 3 Stars
    45
  • 2 Stars
    22
  • 1 Stars
    22

A Great Experience

By

08 August 2015

This will be the third time I have stayed at this hotel, the previous two visits were good and this visit even better. The professional warm welcome and attentive staff together with a superb room and good food in an impressive hotel located in central Chengdu is sufficient rationale to make the Crowne Plaza Chengdu City Centre not only my future first choice in Chengdu but also something to look forward to.

Generally Crowne Plaza is my first choice hotel for business or pleasure travel wherever there is one located on my travels. The Crowne Plaza Chengdu City Centre supports this choice of hotel brand.

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中规中矩

By

07 August 2015

位置很好,就在市中心春熙路旁边,走到宽窄巷子也不远。
酒店该有的设施都有了。

缺点是门口排队的出租车挑活,我住了4天没有一次是门口排队的车来拉的。门童虽然会去马路上帮忙叫车,但我觉得酒店也不能纵容这种挑活的出租车在门口占位。

另外退房有点慢,排队排了十几分钟,前面的客人又要分单,还有一起住的来插队退房的 :(

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改善设施与交通

By

03 August 2015

club

需要进一步改进设施和交通,出租车不愿意到酒店,叫车也要等很久,门锁陈旧,每天都存在打不开的问题,希望尽快针对相关问题进行改进

Posted byHotelStaff
05 August 2015
尊敬的客人 jack 2015 欢迎光临成都总府皇冠假日酒店。 收到您对酒店的意见。我们非常重视宾客的入住反馈,希望能为每一位宾客创造最佳入住体验。 愿我们的努力,能为您的下次入住带来更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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交通便捷,服务一流

By

03 August 2015

platinumelite

位于总府路,对面就是春熙路,位于市中心,适合居家旅游。服务人员非常友好,办理入住和结账都非常快捷方便。虽然酒店时间比较久,但是设施保养的仍然很好,感觉很温馨。推荐入住

Posted byHotelStaff
05 August 2015
尊敬的客人 Shufang0826, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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房间设施陈旧

By

03 August 2015

club

房间设施与其他皇冠酒店相比,比较陈旧,建议可以重新装修。苹果电脑在皇冠酒店中,经常会发生无线网络无法连接情况,不知原因何在?其他设备都可以顺利连接。

Posted byHotelStaff
05 August 2015
尊敬的客人 peds223301, 欢迎入住成都总府皇冠假日酒店。 收到您对酒店的意见反馈,我们非常重视。 关于您的苹果电脑无法连接无线网络,我们之前没有收到过这类投诉,若您还在店,我们将安排电脑部同事为您查看一下问题所在,希望能帮助您解决这个问题。 愿我们的努力能为您的商旅之行带来更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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服务一流

By

02 August 2015

相当不错的酒店,这个价钱能住这个档次的酒店很值。首先一进来大门相当气派,前台的服务人员也很耐心有礼貌。酒店设施也是相当齐全,地理位置也很好,周边很繁华,还有大型商场。出行也是很方便。下次来成都还住这个酒店!

Posted byHotelStaff
05 August 2015
尊敬的客人 EasonLee, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店的赞赏,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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床铺舒适,服务一流

By

01 August 2015

club

在入住酒店期间,从进入酒店一刻起就感觉到十分可靠。房屋设计十分大气。服务员的办事效率较高。因为我住的是老房间,所以房间相对陈设较老旧。不过物品齐全,枕头和被子舒适。客房服务高效得当。早餐十分丰盛令我十分满意。

Posted byHotelStaff
05 August 2015
尊敬的客人 CHRISTIANL, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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交通便利,服务周到。

By

01 August 2015

platinumelite

1.这家酒店地处成都市最繁华的春熙路附近,是初次来成都休闲住宿的不二选择。酒店距离成都市内景点如宽窄巷子、天府广场、青羊宫、杜甫草堂等景区很近,离四川博物院、四川美术馆等文博机构也很近,离春熙路商业街更是近在咫尺。从到达交通上看,从机场到此地还有一段距离,乘坐出租车最为便捷。
2.周围商场饭店较多,品尝成都美食也很方便。
3.虽然酒店地处繁华之地,房间却很安静。
4.酒店算是成都地区最早开业的皇冠假日酒店,部分装潢和房间设施略显陈旧,建议更换部分设施,以更好服务宾客。

Posted byHotelStaff
05 August 2015
尊敬的客人 nily 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和房间的赞赏,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
Posted byHotelStaff
05 August 2015
尊敬的客人 nily, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店的赞赏及意见,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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服务还OK,设施陈旧

By

01 August 2015

club

总的来说,酒店服务不错,交通便利,距离市中心步行街很近,可以逛街吃饭游玩,但设施过于陈旧,服务员态度很好,早餐一般,款式不多,早餐水果不是很新鲜。床前无充电设备,无法充电,这点不方便。

Posted byHotelStaff
05 August 2015
尊敬的客人 Junic, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸,同时感谢您对我们提出意见和建议。 期待为您的商旅之行带来更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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前台服务人员很周到,客房人员也很贴心,推荐。

By

01 August 2015

虽然总府皇冠是一个比较老的酒店,但员工服务质量足以弥补其不足。酒店前台服务人员很周到,客房人员也很贴心,推荐选择这家酒店。

Posted byHotelStaff
05 August 2015
尊敬的客人 billren, 欢迎入住成都总府皇冠假日酒店。 收到您对酒店服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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床铺舒适,服务一流

By

31 July 2015

platinumelite

床铺舒适,服务一流。 Good service and good environment, recommend to all of u.

Posted byHotelStaff
03 August 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店床铺和服务的赞赏,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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位置极佳,服务一流,让你有宾至如归的感觉,只是硬件略显陈旧

By

30 July 2015

酒店位于成都最核心的春熙路商圈,步行即可到达春熙路步行街,当然也可步行到我的客户,很多机构还是在这个商圈周围,让我商务出行非常方便,而且周围有很多成都地道美食,距离都不超过2km。
酒店虽然硬件设施有点老旧,但是新装修的两层设施还是很不错的,而且这家酒店重点是服务,该酒店是我入住过类似级别中服务最好的酒店。

Posted byHotelStaff
03 August 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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