Rated 3.1 out of 5 by 52
Rated 2.0 out of 5.0 by Taoist Nice staffs, woody managers
The hotel is rather old, but the staffs are nice, Sichuan people, warm and hearty.
The managers behaved very dogmatically, showing higher respect to their own rules and regulations, very smart excuse, than to their guests.
30 March 2013
Rated 1.0 out of 5.0 by mikeli626 rubbish old hotel
Rubbish!! Environment old facility old!!!
And the wine exhibition was very inconvenient for customers!!!!
Never go this hotel anymore!!!!
30 March 2013
Rated 2.0 out of 5.0 not recommend
Nothing except good location.
Room facility is quite ancient. Swimming pool is very mini.
Taxi of the hotel will not bill by meter which is terrible!!!
24 March 2013
Rated 4.0 out of 5.0 by Markus1964 Nice hotel
Nice hotel with a good value for its price.
But the rooms are a bit dark inside even when they are really big.
22 March 2013
Rated 5.0 out of 5.0 by DickyBoy My stays
I have always been well taken care of at this hotel. The staff is always helpful and kind. I am platinum and I've always received the upgrade as promised. The breakfast is second to none. I will check in once again on my next visit March 14th, 2013 and I look forward to it.
03 March 2013
Rated 1.0 out of 5.0 by CEOnumber1 Highly disappointed
Whilst this is a perfect hotel for a night or two, it is just that. Do not stay here if your needs are anything more than a bed for the night. Me and my family came to this specific hotel because 1) they had an excellent buffet. And 2) they assured me that all rooms were interconnecting. Unfortunately, the lovely and well presented 'Flavors 2013 Spring' magazine neglects to mention that there are no buffets available for the entire month of February. In addition the only adjoining rooms that are available in the hotel belong to suites. I had two young children and so had no choice but to double our financial commitment late at night and re book a suite. The hotel were of no help whatsoever and seemed completely oblivious as to why I might need adjoining rooms. I have never experienced this lack of 'intelligence' in any hotel before. On the plus side, the suite and room were lovely. But certainly not good value. The staff need retraining. This is well below Crown Plaza standards.
01 March 2013
Rated 2.0 out of 5.0 by FrequentChinaTraveler Aging hotel
This hotel is about 5 years past due for a remodel. The rooms and facilities are showing great amounts of wear and it is difficult to consider this anywhere near a 5 star hotel, even for China standards. Check-ins take 2-3 times as long as any other hotel even with Club status and preprinted documents- staff just not very well trained. Because it was January there was only heat in the room and the window didn't open far enough to allow any air circulation. The room was around 27 degrees all night and housekeeping brought a desk fan in to try and cool things down to no avail. My next trip to Chengdu I will be staying somewhere else until this hotel has a major overhaul.
05 February 2013
Rated 1.0 out of 5.0 没见过这么差的皇冠假日
28 January 2013
Rated 3.0 out of 5.0 by Jinlong cannot feel I am priority club member
the hotel made guest's decision without explaining whole options by promotion platinum services. the bad experience was second time in same year.
24 December 2012
Rated 3.0 out of 5.0 by KiiK 曾经辉煌，服务有待提高的酒店
28 November 2012
Rated 1.0 out of 5.0 by HOYOHOYO 1 Star quality rooms
This is by far the worse Crowne Plaza that I have ever stayed in. In my business travel I usually stay at Crowne Plazas and this is my first time to Chengdu. The hotel lobby is nice and the staff is good like any Crowne Plaza. I was surprised when I went up to the club room. The room is outdated, smells and have very dirty carpet. The bed is hard and make noise. The AC makes noise. The bathtub did not drain well fills up during shower.
The rooms is not worth they they are charging. I have stayed in 1 star hotels that are cleaner.
14 November 2012
Rated 1.0 out of 5.0 by lotus Avoid at all cost!
Extremely disappointed. Room, furniture and amenities are old, worn out and room is badly designed (not user-friendly). Also extremely smoky with leaky showers and bathrooms.
14 November 2012
Rated 5.0 out of 5.0 Non-smoking room comfortable bed
The beds were so cosy and comfortable that we all had a good night sleep after a long trip to Ya'an Panda Sanctuary. Thank God for the non-smoking room for those who are severely allergic to smoking in China. The food was excellent too!
The location is great since we were in the center of town where all the action is. This is my second time staying at this hotel.
08 November 2012
Rated 4.0 out of 5.0 by PinkFireWork 感觉温馨，网络欠缺
04 October 2012