Crowne Plaza Chengdu City Centre

Hotel Front Desk: 86-28-86786666

Hotel Fax: 86-28-86789789

Hotel Email: res.ctuch@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shuangliu International Airport (CTU)

- Distance from hotel: 11.18 MI/ 18 KM South West l

- Leave Chengdu Shuangliu Intl Airport, take the airport express way follow the signage to South Renmin Road, driving north to Tian Fu Square. Turn right onto Shudu Artery riving for 1.5 km, the Crowne Plaza Chengdu City Center is on your left.

Train
Chengdu North Railway Station

-Distance from hotel: 4.97 MI/ 8 KM North

- Take the North Ren Min Road, driving south until Tian Fu Square, turn left and drive for 2 km along Zong Fu Street, the Crowne Plaza Chengdu City Center is on the left side.

Underground

Chunxi Lu on metro line 2

- Distance from hotel: 0.5 MI/ 0.8 KM East

- Exit hotel and turn right, do a U turn 500 meters along Zong Fu road to go back past the hotel but on the other side of the road. At Times Plaza turn right into Hong Xing Road and the station is easily indicated.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Underground parking is available 24 hours-a-day.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 323 reviews
66%
Recommend This Property
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Ratings Breakdown

323reviews

  • 5 Stars
    111
  • 4 Stars
    129
  • 3 Stars
    40
  • 2 Stars
    21
  • 1 Stars
    22

位置优越,出行方便,工作人员态度友好

By

01 junio 2015

优点:
1、位置优越,在市中心核心商圈,出行及购物用餐非常便利;
2、工作人员态度友好,提出的问题基本可以立即解决,或积极帮助协调。
缺点:
1、未重新装修的房间浴缸下水比较慢;
2、大堂客人较多时偶尔有客人抽烟未被及时制止的现象。

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还好

By

29 mayo 2015

服务一般,设施较旧。游泳池太小,健身房也不大。尤其是跑步机位置很不舒服,斜对着墙壁,很影响心情。服务态度很好,早餐没有领位。

Posted by HotelStaff
01 junio 2015
尊敬的客人,欢迎光临成都总府皇冠假日酒店。 感谢您对酒店服务态度提出赞赏,同时感谢您对设施和早餐没有领位提出意见,对您提出的问题,我们已告知相关部门进行自查。 我们非常重视宾客的意见反馈,并积极的以此不断提高,希望能带给每一位宾客更舒适的入住体验。 愿我们的努力,能为您的下次入住带来惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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门童服务不佳

By

27 mayo 2015

之前已经详细描述过了,酒店装修太旧,停留在10年前,并且房间有味道,感觉潮湿的味道,服务尚可,洗发水一定要改善,质量太差了,潘婷这类的产品也不贵,可以适当替换。
对于最后门童的服务非常不满意,刚才也提及过了,让我们两个女孩子拖着大行李走了200多米到门口自己叫车,这个酒店的服务也太到位了!

Posted by HotelStaff
01 junio 2015
尊敬的客人,欢迎光临成都总府皇冠假日酒店。 我们非常重视您的点评,关于礼宾服务中您所提及的不足,我们已转告相关部门进行自查。 作为成都最资深的国际五星酒店,我们非常重视员工专业质素与服务的培训,衷心希望每一位宾客均能收获满意的入住体验。 您对我们的意见是非常重要的,希望能在下一次的服务中为您展示我们的努力,使您重燃对我们的信心。 期待您的再次光临,祝您生活愉快,阖家幸福!
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服务意识好

By

25 mayo 2015

club

非常满意。感谢酒店员工在我入住期间给予的帮助,服务意识很强,友善待客,让我很喜欢这家酒店,下次还会选择这家酒店。

Posted by HotelStaff
27 mayo 2015
尊敬的客人 minnie 12, 欢迎光临成都总府皇冠假日酒店。收到您对酒店服务的肯定与赞赏,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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