Rated 3.5 out of 5 by 121
Rated 5.0 out of 5.0 by Deep123 Excellent staff and service
Feels great at the place and staff are exceptional.
I recommend people can enjoy their stay at this Hotel.
10 March 2014
Rated 4.0 out of 5.0 by harven 位置很好，装修老旧
01 March 2014
Rated 1.0 out of 5.0 by jerryhuhu 太差了，服务太差了，会员待遇也太差了
09 January 2014
Rated 3.0 out of 5.0 by lawrencefaye 比预期的好
07 January 2014
Rated 1.0 out of 5.0 by Eric23 Absolutely THE WORST experience I've ever had with IHG
Like everyone else, I stayed here because of its location.
I'd say that's the only part true about this hotel. Old (even the so-called "refurinished" ones) and mismanaged does not qualify as stylish.
Although I was warmly acknowledged in the lobby, the check-in itself was quite unpleasant and dramatically prolonged. For one thing there was no separate line for IHG Platinunm members. The female staff, who checked me in, was frequently distracted by the incoming tour groups. Without any proper explanations, she turned to 3 different customers and tried to take care of their check-ins while I was still standing in front of her. The whole check-in process took no sooner than 15 mins, which was "reasonable" just by looking at the chaos behind the front desk.
The room was not even okay in terms of Crowne Plaza's standards. The A/C was not working so that the room was too heated up. Water was leaking from the shower room and the whole batheroom floor was cover in water.Unfortunately I had two nights of not so great sleep because of the broken A/C. In addition, the WIFI was not working either.
The check-out process was as slow as the check-in process, if not slower.
Think twice before you book this hotel!
24 December 2013
Rated 5.0 out of 5.0 by fionaljn room comment
comfortable but a little bit old and small，still need improvement
23 December 2013
Rated 2.0 out of 5.0 by Caithy 与Crowne Plaza品牌不符的一家酒店
17 December 2013
Rated 4.0 out of 5.0 by xefeng622 位置绝佳
12 December 2013
Rated 3.0 out of 5.0 by ares2013 失望，感觉一般
06 December 2013
Rated 3.0 out of 5.0 by BeijingJing poor value for money
about 900rmb for a old room like that is totally not worth it. the staff offered me a newly renovated room with 300rmb more, then i wish i had booked another hotel.
27 November 2013
Rated 5.0 out of 5.0 by Ossiefox Good Location and courteous staff
This is a very familiar hotel. I have been visiting it for about 10 years now. It is reliable, central to CBD and staff always provide great assistance to westerners like me.
Rooms are being refreshed and support contemporary business traveller.
Only downside is, like most hotels around the world they do not know how to make coffee
23 November 2013
Rated 4.0 out of 5.0 by Sky0520 Well trained staff
It only took a few seconds for the front desk to find my booking and he offered a free upgrade when I told him my colleague was a big guy.
A lot of people say this is an old hotel in Chengdu and doesn't have funky decoration and furniture looks old. But I enjoyed the stay and this is my second visit Chengdu for both of the visits I stayed at the same hotel. I don't have to tell you the reason.
20 November 2013
Rated 5.0 out of 5.0 by Yuan everythuing OK
the hotel located in ciyty center
under 10 minuts from subway station
easy to get TAXI
but evening time so cloudy
front stuff qaadvice me choose re-newal room
this is very convenience and clean
19 November 2013
Rated 4.0 out of 5.0 by Deep123 Great staff
The staff are excellent and very helpful.
Mr.Wayne ,Assistant Manager and Officer Jolly are exceptional and very helpful.
I found very friendly,well behaved staff with Great Professionalism.
06 November 2013
Rated 5.0 out of 5.0 by KHAKED Very Good Experience
My Overall Experience is Exellent
I Really Recommend this hotel its exellent location in the hart of the city center will ignite you active all day
29 October 2013
Rated 5.0 out of 5.0 by IanVM Great Service and extremely friendly staff
Stayed here for a conference at the hotel and so used just about all of the facilities. Great welcome and the staff were amazingly helpful and friendly. Always willing to help and welcoming at every venue. I really enjoyed my stay and the room rate for the conference was extremely good. Thank you all very much.
25 October 2013
Rated 5.0 out of 5.0 by RandyDandy Friendly staff and wonderful meeting facilities
For my first visit to Chengdu for a conference, I was very impressed both with the friendly service given by the staff and the very special room that we had for the conference seating 120 in a true theater style. It was just perfect for our needs.
24 October 2013
Rated 5.0 out of 5.0 by RAAmbassador Great location
Located close to major shopping and food shops. Also on all major bus and subway lines.
Hotel is clean and nice for a relaxing stay.
17 October 2013
Rated 1.0 out of 5.0 by robert8124 我住过的最差的5星级酒店
10 October 2013
Rated 4.0 out of 5.0 by geminidominic 整体感觉不错，但装修较陈旧
08 October 2013
Rated 4.0 out of 5.0 by xwrj966 地理位置优越
07 October 2013
Rated 5.0 out of 5.0 by marlilac Modern 5 star hotel
we were very impressed with the entrance. Porters were extremely helpful taking our luggage. We would definitely stay here again.
04 October 2013
Rated 4.0 out of 5.0 by Fred218 Good service and cpmfortable pillow but Gym facility too old
The service provided was great. Staff helped me to achieve my goals. The room looks clean but the decolation was out of date. Especially some of the device in Gym was too old even without ipad/iphone adapter. The swimming pool is relative small.
21 September 2013
Rated 4.0 out of 5.0 大气，服务优，设施有点陈旧
19 September 2013
Rated 3.0 out of 5.0 by XiaoK Convinent and do the job.
Need speedy stay in Cheng Du. Crowne Plaze do the do.
12 September 2013
Rated 4.0 out of 5.0 Good quality for an old hotel
very comfortable hotel,
good bed and pillow,
nice bathroom accessories.
only minor complain on bathroom light switch not working properly and need to replace.
02 September 2013
Rated 4.0 out of 5.0 by halfway2heaven Good for business stay.
Quick check-in and check-out.
Located to the higher floor upon request.
30 August 2013
Rated 5.0 out of 5.0 by yaojet 黄金地段，值得拥有
29 August 2013
Rated 5.0 out of 5.0 by stkaka poor in facility,excellent in service and location
small room , poor in facilities ,even the recent Decoration room,but excellent in service,i have been stay over 50 IHG hotels ,this hotel provided the best service , even better than most intercontinental hotel,really warm and helpful service .2 mintues walk to the famous commerical area "chun xi" road.
25 August 2013
Rated 2.0 out of 5.0 by SporeTH Conditions of restaurant and room
Buffet dinner and breakfast restaurant on level 2 did not seem to have air conditioning. I was perspiring while having my meals!!!
The furniture and toilet fittings in the room need upgrading. Things are old and worn.
24 August 2013