Crowne Plaza Chengdu West

Hotel Front Desk: 86-28-87826666

Hotel Fax: 86-28-87820042

Hotel Email: info@cpcdwest.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Chengdu Shuangliu International Airport (CTU)

- Distance from hotel: 15.72 MI/ 25.3 KM South West l

- Turn right into Chengshuang Avenue and Shuangnan Avenue; Onto the ramp into G4201 Chengdu High-speed beltway; Exit from Xixin Avenue gate and drive on Xixin Avenue; Reach hotel. Airport Bus No.5 (Chengdu Airport—Xipu bus station of Pi County),Major Stop: Chengdu Airport、Chadianzi station、Xipu station( 4.5km from hotel)

Train
Chengdu Railway Station

-Distance from hotel: 7.83 MI/ 12.6 KM South East

- Drive onto Northbound section, 2nd Ring Road; Turn left into Westbound, 2nd Ring Road; Onto the ramp and head for Yingkoumen Road; Onto Chadianzi Road and turn right at Laoquwei Road into Jinniuba; Turn left into Santang Road into Yingbin Avenue; Turn right into Shuxi Road; Turn right into Xixin Avenue.

Underground

Chengdu Metro Line 2 Baicao Road Station

- Distance from hotel: 0.31 MI/ 0.5 KM North East

- 5 minutes' walk

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- Car Parking Available

- Complimentary Daily Self-Parking

- Under ground parking area available with complimentary for in house guests

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Hotel Highlights

As the only international upscale hotel located in the center of West Hi-Tech Park, Crowne Plaza Chengdu West brings completely new accommodation and dining experience. Well-furnished spacious guest rooms, 3 restaurants implemented by a pool bar and a outdoor garden terrace prepares everything you need in a business day. 2,500 sqm meeting space is the best venue to host conference in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 114 reviews
87%
Recommend This Property
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Ratings Breakdown

114reviews

  • 5 Stars
    67
  • 4 Stars
    29
  • 3 Stars
    12
  • 2 Stars
    4
  • 1 Stars
    2

Gutes Hotel in für mich optimaler Lage

By

April 22, 2015

Das Hotel hält, was es in dieser Kategorie halten muss. Aber auch nicht mehr.
Alles ist sauber, funktioniert und besonders hervorzuheben ist der Schlafkomfort.
Für mich optimal ist die Lage. Sehr weit westlich von Chengdu gelegenes Hotel mit guter Anbindung in die Innenstadt. Nur 15 Minuten zur Firma (liegt in CDHT), am frühen Abend kann man mit der U-Bahn ohne Stau in die Innenstadt und spät nachts mit dem Taxi in gut 15 Minuten zurück.
Für alle die ein Hotel im Westen von Chengdu brauche, wohl die beste Wahl.

Posted by HotelStaff
April 24, 2015
Dear Guest, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Chengdu West. Thank you for your very kind and positive words about our hotel, we are delighted to read what an enjoyable stay you had with us. We strive to make our guests feel comfortable, as they are in their own home. We welcome you back through our doors at Crowne Plaza Chengdu West, Hopefully in the not too distant future. Thank you very much!
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Food

By

April 22, 2015

This is my personal experience. The location of this hotel to where I was working was very convenient. The shuttle service was excellent and timely. This is the reason I chose to stay. The rooms are nice, the staff is friendly but here's the rub: The food here is terrible. Meat was bland, breakfast eggs were runny, etc, etc. If the food in the hotel was good I would have stayed the remainder of my trip. As it was - I stayed 1 week of a three week trip and I have moved to the Intercontinental Century City for the duration.

Posted by HotelStaff
April 24, 2015
Dear Guest, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Chengdu West. We would like to sincerely apologies that we did not meet your expectations. We are current running 5 F&B outlets which offer a various selection of food with high quality to our guests. In relation to breakfast, we do hope that this did not inconvenience your stay and you can rest assured that we have taken your comments very seriously. We encourage all the guests to indicate their preference request on cooking method to our F&B staff; our chiefs feel pleasure to make nutritive and substantial breakfast to all the guests. We do hope to see you return, we look forward to welcoming you during your next trip to Chengdu. Thank you very much!
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硬件及服务

By

April 17, 2015

club

酒店的环境比较好, 店内的硬件设施很新并且维护较好。 前台业务熟练高效, 服务人员普遍态度和蔼,有问必答。 房间布置很现代 。
问题: 1 马桶内发现有厕纸, 不知是否有人使用过。 2 出行叫出租车很困难,还需与司机讨价, 希望改进。

Posted by HotelStaff
April 20, 2015
尊敬的宾客,感谢您选择下榻成都高新皇冠假日酒店并抽出时间与我们分享您的入住感受,谢谢您对我们服务的肯定。对于您提到的厕纸问题,无论是何原因造成,我们都会再次提醒客人服务人员在之后的工作中更加留心。而出租车费用,因为酒店位于两个行政区域交界处,出租车费用的确存在不稳定因素,不过目前高新西区发展很快,相信不久之后将得到很好的改善。欢迎您有机会再来!
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酒店服务品质极其糟糕

By

April 16, 2015

一次非常不愉快的入住体验,其实酒店整体设施还OK,但由于入住很晚,根本不知道房间周边情况,而服务员恰恰将我们安排在了对面在施工的房间号,早晨是被对面轰隆隆的声音给吵醒的,声音之大,完全超过了正常人的承受范围,和酒店交涉后他们坦诚是知道对面施工的,但竟然以那边房间面积更大为由,诡辩为专门为我开了那边的房间,这样的逻辑实在难以让人理解,好在大堂经理主动许诺给补偿早餐,但由于时间已经临近10点,我们特意问她还可以吗,大堂经理信誓旦旦告诉会为我们专门为留位,但随后当真正要去餐厅的时候,服务员告知餐厅已关,这可以理解,继而不可思议的出现了之前承诺给早餐的大堂经理不认帐的荒唐事,怒退房。。。

Posted by HotelStaff
April 17, 2015
尊敬的宾客,首先非常感谢您对成都高新皇冠假日酒店的信任而选择入住这里。酒店周边的确处于施工状态,抱歉我们未能在您办理入住时提醒您对于房间朝向是否有喜好。对于早餐问题,如果您下次再次光临酒店,请不用担心,即便过了早餐时段,我们也是可以为您安排一些简餐的,抱歉由于沟通问题给您带去的欠佳感受。谢谢您的理解,祝您生活愉快!
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