Crowne Plaza Chengdu West

Hotel Front Desk: 86-28-87826666

Hotel Fax: 86-28-87820042

Hotel Email: info@cpcdwest.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Chengdu Shuangliu International Airport (CTU)

- Distance from hotel: 15.72 MI/ 25.3 KM South West l

- Turn right into Chengshuang Avenue and Shuangnan Avenue; Onto the ramp into G4201 Chengdu High-speed beltway; Exit from Xixin Avenue gate and drive on Xixin Avenue; Reach hotel. Airport Bus No.5 (Chengdu Airport—Xipu bus station of Pi County),Major Stop: Chengdu Airport、Chadianzi station、Xipu station( 4.5km from hotel)

Train
Chengdu Railway Station

-Distance from hotel: 7.83 MI/ 12.6 KM South East

- Drive onto Northbound section, 2nd Ring Road; Turn left into Westbound, 2nd Ring Road; Onto the ramp and head for Yingkoumen Road; Onto Chadianzi Road and turn right at Laoquwei Road into Jinniuba; Turn left into Santang Road into Yingbin Avenue; Turn right into Shuxi Road; Turn right into Xixin Avenue.

Underground

Chengdu Metro Line 2 Baicao Road Station

- Distance from hotel: 0.31 MI/ 0.5 KM North East

- 5 minutes' walk

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- Car Parking Available

- Complimentary Daily Self-Parking

- Under ground parking area available with complimentary for in house guests

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Hotel Highlights

As the only international upscale hotel located in the center of West Hi-Tech Park, Crowne Plaza Chengdu West brings completely new accommodation and dining experience. Well-furnished spacious guest rooms, 3 restaurants implemented by a pool bar and a outdoor garden terrace prepares everything you need in a business day. 2,500 sqm meeting space is the best venue to host conference in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 133 reviews
88%
Recommend This Property
Read All Reviews

Ratings Breakdown

133reviews

  • 5 Stars
    80
  • 4 Stars
    34
  • 3 Stars
    13
  • 2 Stars
    4
  • 1 Stars
    2

joyful stay

By

May 30, 2015

platinumelite

A great hotel and very nice and friend staff, especially staff in club lounge. almost a perfect experience in this hotel before I took the taxi to airport. The taxi service to airport called by the hotel charges extra 50% and I was only informed by the driver after the taxi already left the hotel. However, when I took taxi from airport to hotel, no such extra charge was applied. The taxi charge is doubled to airport compare from airport. I was thinking to stay in this hotel for my next visit. This changes my mind and I should stay another hotel close to airport or downtown instead.

Posted by HotelStaff
June 02, 2015
Dear Guest, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Chengdu West. Thank you for your wonderful praise of our hotel and staff, we strive to make our guests feel comfortable, as they are in their own home. In relation to taxi expense, we would like to take this opportunity to apologize for any inconvenience the transportation may have caused you. There is no any cooperation agreement between hotel and taxi companies. The taxi companies charge expense individually, It leads to additional fee on transportation because of cross regional issue. Our hotel is located in High-tech Zone West, Chengdu. Along with further improvements in the city’s infrastructure, Crown Plaza Chengdu west would become increasingly popular. Once again, we thank you for your feedback and look forward to your continuous support in the near future. Thank you very much!
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餐厅服务仍需提高

By

May 29, 2015

club

1. 有点餐送错和不送的现象,点餐后等待时间过长,尽管后来服务人员有前来解释,但影响客户的用餐体验。
2. 餐饮打折和优惠范围未能准确告知,不同的服务人员有不同的解释,容易给客人造成宰客的印象。

Posted by HotelStaff
June 02, 2015
尊敬的宾客, 感谢您入住成都高新皇冠假日酒店,感谢您抽出宝贵时间分享您入住酒店的感受,很遗憾由于员工对新产品的熟悉度欠佳给您带去的不便,希望您依然拥有了一个愉快的入住感受。我们一定会加强员工培训,呈现更好的服务以及客房环境,希望能提供给您和所有客人优质的入住体验。欢迎您有机会再来,见证我们的提高与完善。同时再此,祝您生活愉快!
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Comfortable bed, Clean Room and Friendly staff

By

May 26, 2015

club

The room is kept clean everyday. The bed is comfortable for good rest. The staff is friendly and very attentive to customers. They are wiling to provide the best service as they could and always bring the smile with them.

Keep it up!

Posted by HotelStaff
May 28, 2015
Dear Guest, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Chengdu West. We are very delighted to learn that you had a wonderful stay, and thank you for your positive and kind words about our hotel and staff. We will keep striving to ensure our guests feel like our home is there’s throughout their stay. We welcome you back through our doors at Crowne Plaza Chengdu West, Hopefully in the not too distant future. Thank you very much!
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硬件不错,服务不错

By

May 23, 2015

platinumelite

硬件不错,在大中华区的皇冠中,应该是属于相当不错的了。服务也很不错,对白金会员待遇很不错,值得推荐。行政酒廊早餐也挺丰盛

Posted by HotelStaff
May 25, 2015
尊敬的宾客, 感谢您对成都高新皇冠假日酒店的好评和喜爱!非常高兴您对酒店以及我们员工服务的称赞。出门在外,住得舒心是每个旅者的期望,也是我们服务的终极目标。我们会不断努力,令旅途尽善尽美。期待您关注我们的官方微信,了解更多新鲜资讯,我们会不断推出不同的优惠礼遇政策等,衷心感谢您的支持。诚挚期待您的下一次入住,收获无比优悦的体验!
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