Crowne Plaza Chengdu Panda Garden

Hotel Front Desk: 86-28-61798888

Hotel Fax: 86-28-61797777

Hotel Email: info@cpcpandagarden.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Chengdu Shuangliu International Airport (CTU)

- Distance from hotel: 34.18 MI/ 55 KM South West l

- Drive through 3rd Ring Road to Longtan Flyover then, turn right to Shulong Avenue. Drive through Ring Road to Sanhe Section, across to Shulong Avenue. Taxies are subjected to flat charges due to local policy.

Train
Chengdu East Railway Station

-Distance from hotel: 9.32 MI/ 15 KM South

Underground

Subway East Railway Station

- Distance from hotel: 9.32 MI/ 15 KM East

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- Car Parking Available

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Hotel Highlights

The first international upscale brand hotel in North Chengdu; Proximity to Panda Base; Adjacent to Poly Lafitte Sports Park; City-resort concept - with park and garden scenery and fresh air; The only hotel with both indoor and outdoor event choices; Diverse banqueting venues at pillar-free ballroom, garden, pool side and Garden Chapel; Unique branded Meeting Success.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 160 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

160reviews

  • 5 Stars
    124
  • 4 Stars
    21
  • 3 Stars
    10
  • 2 Stars
    1
  • 1 Stars
    4

服務很到位,工作人員很親切

By

23 April 2015

platinumelite

客房的裝修很好,景觀極佳,人員的工作態度很好,服務親切能夠體貼客人的需求,禮賓部的工作人員能主動解決問題,開車的司機同時能夠提供相當詳細的地區導覽的服務

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本来不想多说的,实在受不了

By

20 April 2015

人工服务方面的确可以,入住很快,酒店穿梭巴士也蛮不错。
一进客房发现客房电话用不了,后技术部小哥查看后说没法解决,由于晚上有电话会议,于是换了一间房,后来换房后发现电视看不了,HDMI线也插不了,技术小哥说设计问题,我实在太累所以没有再次换房。换的这间客房在电梯口就不说了,前台没说的是旁边是一个带婴儿的家庭,从晚上八点哭到凌晨四点钟,不停的哭。。。彻夜未眠,真的,就本次入住而言,体验非常非常差。

Posted by HotelStaff
23 April 2015
尊敬的宾客,感谢您对成都保利公园皇冠假日酒店的肯定。您在评论中提到的硬件问题,我们希望能聆听您的意见和建议。您可致电酒店市场传媒部告知具体情况,以便于我们朝着更好的方向努力。再次感谢您的评论,祝您生活愉快!
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Lacklustre and disappointing service.

By

17 April 2015

Previous Crowne Plaza stays have always been something to rave about, especially when pushing the boat out and upgrading to Club level.
Sadly though, the Chengdu Panda Garden disappointed on all counts.
Check in was totally chaotic and they weren't even unable to give me the correct passport back.
The Club level room was great, very clean, great view and with an awesome mattress, but the air-conditioning was completely unable to cool the room so our nights rest was very poor as we were way too hot.
Upgrading to club level wasn't worth the extra money either as the lounge wasn't open. So, despite the attractive offers of breakfast, afternoon tea and happy hour in our room guide, none of it was available. Even the opening times were wrong !!! Very poor show Crowne Plaza.

Posted by HotelStaff
23 April 2015
Dear guest, thank you for staying with us in Crowne Plaza Chengdu Panda Garden and taking your time to share your experience.As the first International brand-known hotel in north of Chengdu, it has always been a guest loved hotel.However,we definitely have room to improve our deficiencies for now and future. Please contact our guest relation officers if you meet any problem for your next stay. We are desperately eager for more details of your opinions, please contact us at marcom.coor@cpcpandagarden.com.Wish you a happy life!
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床铺不错,服务很好,空调要改进

By

17 April 2015

游泳池的水感觉更换程度一般,设施较全,总体感觉不错,服务到位,房间视野不错,环境也不错。园区设计也比较适合亲子商务。

Posted by HotelStaff
22 April 2015
尊敬的宾客,感谢您对成都保利公园皇冠假日酒店的肯定,并对我们的工作提出意见和建议。您在评论中提到的问题我们将反馈至相关部门以做出改善。欢迎您在户外无边际泳池开放后再次光临酒店,相信那时您一定会有不一样的体验。再次感谢您的评论,祝您生活愉快!
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