Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-899911

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

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Hotel Highlights

Crowne Plaza Chester is set in the heart of the city of Chester. With great transport links we are accessible and connected to the whole of the UK. The hotel is the perfect base to explore a treasure trove of historical places and buildings, from Chester Cathedral to the Roman Ampitheatre. For business guests we are 1 mile from the Chester Business Park occupied by many international companies.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 355 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very friendly and helpful staff


22 November 2014


Quality in general as good as other Crown Plaza, but kindness and efficiency of the staff goes an extra mile here.

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Chester Crownze Plaza


21 November 2014

As always, I thoroughly enjoyed my stay at the Chester Crowne Plaza. The staff are friendly, helpful and attentive; the rooms are well-provisioned and there are lots of little extras included in the room that show an attention to detail missing from other hotels. I look forward to my next visit to the hotel.

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Hotel lovely but bed not


20 November 2014


We had a club room for 3 nights, most uncomfortable hard bed ever. The stay was for a break that we do not get very often. We were hoping to come away refreshed!- sadly not.
The second night of our stay were unable to use club lounge as it was full!
Only received our complimentary newspapers on the first morning!?

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Worst Crowne plaza I've stayed in


20 November 2014


Receptionist very unfriendly and patronising when we asked about parking, the hotel and room very dated,and worst of all baking hot, it was hard to actually breath it was so not-in November! Air conditioning next to useless. Even when it was on the big old pipes in the room were full on hot water throwing out heat. Bathroom felt grubby.
Wasn't recognised as a platinum elite customer, nor given an upgrade or explanation. Receptionist knew I was because when I asked for the checking out time she said as I'm platinum I could request a later one - which would be considered!
I stay in a Central London Crowne plazas for less money, this hotel definitely not worth the money.

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