Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-899911

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Liverpool John Lennon Airport (LPL)

- Distance from hotel: 25 MI/ 40.23 KM North West l

- Leave the M56 at junction M56 J12 and straight ahead into A557 (Rocksavage Expressway) direction WIDNES, NORTHWICH, [A557] RUNCORN, AIPORT. (Runcorn)Continue straight into A533 (Queensway). signposted all the way

Manchester International Airport (MAN)

- Distance from hotel: 35 MI/ 56.33 KM North West l

- M53 J12 take the 1st Exit off the roundabout into M53 direction MANCHESTER via [M56], [M53] MANCHESTER.Leave the M53, and join the M56 at the M53 J11/M56 J15 junction direction MANCHESTER,Leave the M56 and straight ahead Outwood Lane direction follow sign

Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

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Hotel Highlights

Crowne Plaza Chester's exclusive Chester Zoo package lets you get up close and personal to some of the world's most endangered animals. Call ahead to reserve your accommodation, breakfast, and family tickets to the zoo, (for up to 2 adults and 2 children). The zoo is just 4 miles away from the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 323 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great value. A gem in the city.


16 October 2014


Was delighted - and lucky! - to be able to book a room at very short notice in the Crowne Plaza Chester. Very impressive hotel with a comfy guest room and quality surroundings. The staff could not have been more friendly; chatty, warm and welcoming. The stay in this hotel really helped make a first visit to Chester a really enjoyable experience. Would definitely recommend.

Posted byHotelStaff
21 October 2014
Thank you for a great review. Im glad you liked the hotel and look forward to welcoming you to the hotel in the future Many thanks Peter Gregory Operations Manager
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A Lovely Stay


16 October 2014

I had a wonderful spa weekend as a treat for my Mum. We won a competition on Facebook and were delighted to receive such an amazing service. We were given an Executive room on the club floor which has a Club lounge with complimentary soft and hot drinks available 24 hours and alcohol and canope's between 5-8pm. We had 2 treatments each at the Crowne Spa, the girls at the spa were very welcoming and professional and my Mum even said it was the best facial she has ever had! The breakfast choice was plentiful and the freshest of ingredients. I could not recommend Crowne Plaza Chester more.

Posted byHotelStaff
21 October 2014
Thank you for a great review. Its great to hear that you were able to experience all the facilities the hotel has to offer, I will pass on your comments to the Spa team. I look forward to welcoming you to the hotel in the near future Many thanks Peter Gregory Operations Manager
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Crowne Plaza Chester


15 October 2014

I stayed here for a week at the beginning of October for quite an intensive course. I can't fault the hotel on it's facilities, the cleanliness, service etc
The bedroom was spotlessly clean and essentially comfortable but for me the bedrooms were too hot, the airconditioning unit in my room worked fine and cooled the room beautifully when it was on - and here the problem lies, to turn it on you need to be in the room as you have to slot your pass key into the wall slot to make it work, since I wasn't getting back to my room until gone 8.30pm it only gave me a few hours essentially to cool the room as you cannot sleep with the aircon unit running because the bed is in direct line for the outlet and frigid air washes over you, it certainly wasn't too noisy either.
This is only a minor gripe but I can imagine the rooms are baking hot in the summer as my visit was October and I felt too warm. Apart from this the service, staff and hotel in general is excellent.

Posted byHotelStaff
21 October 2014
Thank you for your review. Im sorry you found the room to hot, The air con is controlled by your key for the reason that we are now a Green hotel and do not want to have aircon and lights left on when the room is not in use. I can understand how inconvient this is and I can only apoligise. Im glad you found the rest of the hotel to your liking Many thanks Peter Gregory Operations Manger
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Great attentive staff


13 October 2014

This was a special few days for us to celebrate a birthday.
It was one of the best hotels we have stayed in.
We could not have been better cared for by ALL the staff.
We would unequivocally recommend it to others.
A big "well done" to Crowne Plaza Chester!

Posted byHotelStaff
21 October 2014
Thank you for your great review I will share your comments with all the team. I look forward to welcoming you back to the hotel in the near future Many thanks Peter Gregory Operations Manager
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