Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-421124

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Liverpool John Lennon Airport (LPL)

- Distance from hotel: 25 MI/ 40.23 KM North West l

- Leave the M56 at junction M56 J12 and straight ahead into A557 (Rocksavage Expressway) direction WIDNES, NORTHWICH, [A557] RUNCORN, AIPORT. (Runcorn)Continue straight into A533 (Queensway). signposted all the way

Manchester International Airport (MAN)

- Distance from hotel: 35 MI/ 56.33 KM North West l

- M53 J12 take the 1st Exit off the roundabout into M53 direction MANCHESTER via [M56], [M53] MANCHESTER.Leave the M53, and join the M56 at the M53 J11/M56 J15 junction direction MANCHESTER,Leave the M56 and straight ahead Outwood Lane direction follow sign

Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Chester is set in the heart of the city of Chester. With great transport links we are accessible and connected to the whole of the UK. The hotel is the perfect base to explore a treasure trove of historical places and buildings, from Chester Cathedral to the Roman Ampitheatre. For business guests we are 1 mile from the Chester Business Park occupied by many international companies.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 383 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

perfect for the race course


December 16, 2014

stayed at the hotel while attending a works Christmas do at the race course. staff were very knowledgeable about the local area and called us a taxi. they also advised us on places to grab a quick bite to eat. overall a great stay and enjoyably break.

Posted byHotelStaff
December 18, 2014
Dear Guest Thank you for your review, Im pleased to read that the staff made a good impression, I look forward to welcoming you back in the near future Many thanks Peter Gregory Operations Manager
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Very Good Hotel


December 16, 2014


Nice hotel, very comfortable room with uncommonly good WiFi internet access. Great Breakfast and very attentive staff.

Posted byHotelStaff
December 18, 2014
Dear Guest Thank you for your review Im pleased to read you enjoyed your stay, I look forward to welcoming you back to the hotel in the near future Many thanks Peter Gregory Operations Manager
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christmas night


December 14, 2014

Went with 6 friends , have a fab Christmas weekend/ night away , slept in the biggest bed I've seen ,so comfortable, little touches , bottled water, chocolates robes slippers etc. all the little touches were lovely and the breakfast was to die for, defiantly recommend this hotel. It is in the heart of Chester, a brilliant location as well, staff lovely we arrived early but they still gave us 2 of our 4 rooms so we could freshen up and leave our bags and go out shopping. The place is spotless really cant fault it other than wish we would have had more time to use the spar x

Posted byHotelStaff
December 16, 2014
Dear Guest Thank you for your review, Please be assured I will share your comments with the team. I look forward to welcoming you back to the hotel in the near future Many thanks Peter Gregory Operations Manager
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weekend stay in Chester


December 14, 2014

Stayed at Chester Cowne Plaza for my birthday weekend.
Hotel location is close to town for shopping and restaurants.
Room was comfortable with large bed and flatscreen TV.
Reception staff friendly and informative.
Only downside was the service in the restaurant which wasn't very busy but the service was very slow and we had to complain after waiting ages for the table to be cleared after the the main course and then waited over 40mins for deserts to be served. While there appeared to be 2 managers working they avoided walking through the restaurant and it was difficult to catch anyone's attention. Would suggest Restaurant managers take a course in how to manage a restaurant as the service was nearly non existent . This spoilt my birthday celebrations.
To be fair the reception staff handled my disappointment by offering to reduce my bill. Would stay at this hotel again and would recommend it to anyone wanting to stay to the city centre.

Posted byHotelStaff
December 16, 2014
Dear Guest Firstly thank you for your valued feedback and congratulations, I’m glad to see you liked most aspects of your stay. Please accept my apologies the restaurant did not meet the high expectations that we strive to achieve at the Crowne Plaza hotel in Chester. Please be assured I will implement the necessary changes with my Restaurant Management team. Many thanks Peter Gregory Operations Manager
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