Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-899911

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Liverpool John Lennon Airport (LPL)

- Distance from hotel: 25 MI/ 40.23 KM North West l

- Leave the M56 at junction M56 J12 and straight ahead into A557 (Rocksavage Expressway) direction WIDNES, NORTHWICH, [A557] RUNCORN, AIPORT. (Runcorn)Continue straight into A533 (Queensway). signposted all the way

Manchester International Airport (MAN)

- Distance from hotel: 35 MI/ 56.33 KM North West l

- M53 J12 take the 1st Exit off the roundabout into M53 direction MANCHESTER via [M56], [M53] MANCHESTER.Leave the M53, and join the M56 at the M53 J11/M56 J15 junction direction MANCHESTER,Leave the M56 and straight ahead Outwood Lane direction follow sign

Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

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Hotel Highlights

Crowne Plaza Chester's exclusive Chester Zoo package lets you get up close and personal to some of the world's most endangered animals. Call ahead to reserve your accommodation, breakfast, and family tickets to the zoo, (for up to 2 adults and 2 children). The zoo is just 4 miles away from the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 325 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Location


October 28, 2014

I'm fairly new to staying at Crowne Plaza hotels, but I really like the Crowne Plaza in Chester. The great central location and quality feel of the decor makes me look for Crowne Plaza in other places when I'm travelling. The hotel has a modern, but executive feel which fits well with work purposes, but also has amenities that would make me likely to stay for personal visits as well.

Posted byHotelStaff
October 30, 2014
Dear Guest Firstly thank you for your valued feedback and I’m glad to see you like the hotel and the Crowne Plaza Brand. I am also pleased that you did respond to our questionnaire and I look forward to welcoming you back to the hotel in the near future Many thanks Peter Gregory Operations Managar
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Not bad but could have been better


October 26, 2014

First room we were given was unmade and had to wait whilst another was sorted. We were told that was an upgrade but I'm not convinced it was. Room was clean but some of the furniture - for example the easy chair - had seen better days. We had an enjoyable night out in Chester but didn't get in until late and were then woken by housekeeping at 815am asking if we wanted the room cleaning! We politely declined.

Posted byHotelStaff
October 29, 2014
Dear Guest I can only apologise sincerely for the problems which occurred during your stay. I have been in communication with the Housekeeping Manager and she assured me that the problems you encountered will be investigated. I agree that it is completely unacceptable that you have to experience these incidents which is not the high standard that we strive to achieve at the Crowne Plaza hotel in Chester. Peter Gregory Operations Manager
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Great value. A gem in the city.


October 16, 2014


Was delighted - and lucky! - to be able to book a room at very short notice in the Crowne Plaza Chester. Very impressive hotel with a comfy guest room and quality surroundings. The staff could not have been more friendly; chatty, warm and welcoming. The stay in this hotel really helped make a first visit to Chester a really enjoyable experience. Would definitely recommend.

Posted byHotelStaff
October 21, 2014
Thank you for a great review. Im glad you liked the hotel and look forward to welcoming you to the hotel in the future Many thanks Peter Gregory Operations Manager
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A Lovely Stay


October 16, 2014

I had a wonderful spa weekend as a treat for my Mum. We won a competition on Facebook and were delighted to receive such an amazing service. We were given an Executive room on the club floor which has a Club lounge with complimentary soft and hot drinks available 24 hours and alcohol and canope's between 5-8pm. We had 2 treatments each at the Crowne Spa, the girls at the spa were very welcoming and professional and my Mum even said it was the best facial she has ever had! The breakfast choice was plentiful and the freshest of ingredients. I could not recommend Crowne Plaza Chester more.

Posted byHotelStaff
October 21, 2014
Thank you for a great review. Its great to hear that you were able to experience all the facilities the hotel has to offer, I will pass on your comments to the Spa team. I look forward to welcoming you to the hotel in the near future Many thanks Peter Gregory Operations Manager
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