Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-899911

Hotel Email: cpchester@qmh-hotels.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

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Hotel Highlights

Crowne Plaza Chester is set in the heart of the city of Chester. With great transport links we are accessible and connected to the whole of the UK. The hotel is the perfect base to explore a treasure trove of historical places and buildings, from Chester Cathedral to the Roman Ampitheatre. For business guests we are 1 mile from the Chester Business Park occupied by many international companies.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 350 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

350reviews

  • 5 Stars
    213
  • 4 Stars
    95
  • 3 Stars
    18
  • 2 Stars
    17
  • 1 Stars
    7

Excellent as usual

By

November 18, 2014

platinumelite

I stayed here with my partner at the beginning of November for her graduation.

Checkin was fast and straight forward and I was offered either points or drinks and a snack for being a Platinum member.

Rooms in great condition and provided us with a comfortable nights sleep.

Club lounge adequately stocked up with soft drinks and beers and the canapés were of a high quality.

Bar area provides a great atmosphere for an evening drink, the prices are reasonable. The restaurant serves good quality food.

The pool and spa area were quiet when I visited and I was able to use all of the facilities.

All staff provided excellent customer service during our stay.

Posted byHotelStaff
November 21, 2014
Dear Guest Thank you for your many reviews about your stay at the hotel. Congratulations to your daughter on her graduation Im pleased to read that you enjoyed all asspects of your stay and look forward to welcoming you back to the hotel in the near future Many thanks Peter Gregory Operations Manager
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Great hotel in a historic city

By

November 18, 2014

club

I enjoyed my stay at this hotel for a business trip to the UK. The city of Chester is a great place to explore, and the hotel is well located to provide easy walking access to the city. The staff were exceptionally helpful, and the meals I ate in the hotel were outstanding. I look forward to returning here.

Posted byHotelStaff
November 20, 2014
Dear Guest Thank you for your review Its great to read that you enjoyed your stay at the hotel. Please be assured that I will pass your comments on to the team. I look forward to welcoming you back to the hotel in the near future Many Thanks Peter Gregory Operations Manager
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Crown Plaza Chester

By

November 17, 2014

platinumelite

Great location, and great Staff!
Keep up the good work.

Posted byHotelStaff
November 19, 2014
Dear Guest Thank you for your review Im pleased to read all our hard work at the hotel as not gone unnoticed. Please be assured I will share your review with the team. Many thanks Peter Gregory Operations Manager
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Good location

By

November 16, 2014

club

Don't expect to much, the Club lounge bar facilities are not worth paying extra money for

Posted byHotelStaff
November 19, 2014
Dear Guest Thank you for your review I will investigate the comments you have made about the club lounge with my Food & Beverage Manager and implement any necessary changes. If you wish to expland on your comments and give me the opportunity to discuss the review further my email address is om.cpchester@qmh-hotels.com Many thanks Peter Gregory Operations Manager
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