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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 180 reviews
92%
Recommend This Property

Ratings Breakdown

180reviews

  • 5 Stars
    107
  • 4 Stars
    46
  • 3 Stars
    19
  • 2 Stars
    4
  • 1 Stars
    4

Great Service

By

01 August 2015

Great staff, very friendly and accommodating. The dinner buffet is excellent!

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一時帰国時の定宿

By

01 August 2015

platinumelite

現在、海外に駐在しており、一時帰国の際には必ず利用しています。成田からのアクセスの良さは勿論、サービス、客室の快適性は「日本に帰ってきた」と実感します。次回も必ず宿泊します。

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静かでした。

By

30 July 2015

club

今回の宿泊では、中国人旅行者のお部屋が上下左右に無かったのか、静かに過ごせ眠ることができました。

(ロビーはにぎやかでした。)

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Convenient, not clean

By

30 July 2015

platinumelite

Hotel is near the airport, but its not clean at all.

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A comfortable room

By

30 July 2015

I just stay an overnight hotel nearby Narita airport. I choose Cronw plaza which it rate is quite attractive.
When I get in the room, I think the room light not enough, however overall is fine and the hotel fullfill my request, thanks indeed.

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Great Hotel!

By

29 July 2015

club

I had a very pleasant layover stay in this hotel. The staff were friendly and the room was very comfortable.

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Overnight in Narita

By

27 July 2015

Excellent hotel, clean comfortable room with good wifi service.

Staff were very attentive and accurate.

Only disappointment was the size and quality of the meals in the restaurant and how early the buffet closed.

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客室の設備

By

24 July 2015

少し古さを感じる客室だと感じました。また客室からフロントへ電話した所、忙しいのかわかりませんが出てくれませんでした。フロントまで行き確認しに行きました。久しぶりの宿泊で楽しみにしていましたが残念でした。

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快適なホテルライフ

By

24 July 2015

club

成田空港近辺のホテルでは一番パーキングからフロントにはいりやすいし、天気の悪い時もすぐに車に乗れるので便利です。一階のフロアも広々してリラックスできる。

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effizienter Zwischenstopp

By

23 July 2015

schönes Zimmer als upgrade mit Blick auf Flughafen.
Konnte mein Gepäck eien Tag stehen lassen da noch ein Termin außererhalb Tokyo war, was sehr sehr angenehm war.
Service super freundlich,

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Great Layover Point

By

19 July 2015

club

Our family stayed at this hotel in July during a long layover. The hotel met all of our needs and was perfect in all respects... the only negative point I have is that the fitness center was not maintained in the top fashion as one would expect from the Crowne brand of hotels. Other than that... we would use the hotel again, no questions asked. Try their evening meal at the buffet for some tasty morsels...

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Great value for money

By

14 July 2015

club

Would recommend this hotel for anyone visiting Tokyo for short trips, the staff were very professional and friendly. Could not ask for more.

Posted byHotelStaff
27 July 2015
Dear Green Bison, Thank you for sharing wonderful comments and for giving us a 5 star review. We are very delighted to know that we were able to cater to your needs and make you feel at home during your recent stay with us. Rest assured that we are continuously improving our products and services to better provide you quality service. Thank you for choosing ANA Crowne Plaza Narita. We are looking forward to be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita
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