Rated 4.1 out of 5 by 304
Rated 5.0 out of 5.0 by baxtergirl12 Great Place to Stay for Shopping
My mom and I take an annual Black Friday trip to Chicago from Nashville. The hotel is located in the middle of all of the great shopping on the Mile. We would often shop, make a quick drop off at the hotel, and then shop some more.
For being a Rewards Member, we were greeted with a welcome bag with water and snacks.
The hotel staff was very welcoming and helpful. The room was spacious and clean.
Our mother/daughter trip was a success!
07 December 2013
Rated 5.0 out of 5.0 by terri65 Definitely will stay again!!
This was just a 3 day get a way for our family, but the staff made our stay so wonderful we would definitely make a return trip. The room was very nice, great view and beds were very comfortable!! Location was excellent and the front desk was more than happy to help us with directions, maps, and reservations and we never had to wait for these services. This was on of the best hotel stays anywhere that we, as a family, have ever experienced!!!
04 December 2013
Rated 2.0 out of 5.0 by Huber76311 Not impressed
I had high hopes for my stay at the Avenue Crowne Plaza. Unfortunately it was far, far short of impressive. The check-in process was simple and the clerk was very nice, but that's where it ended. I got to my room and there was a horrible smell, very similar to a dead animal. Yes, I'm very familiar with what a 3-4 day old dead animal smells like. I mentioned it to the desk clerk and was told I could change rooms, but only standard rooms were available. Normally, this wouldn't be an issue, except this time I had paid for a corner suite and the clerk said there would be no reduction in the room charge if I downsized. I ended up buying a can of Lysol, sprayed the room before I left and when I returned everyday. Finally, the smell was reduced. Sleeping was interrupted several times a night from screaming ambulances heading to the nearby hospital. It seemed as though everytime I would get to sleep another ambulance would roll up with sirens blaring. Needless to say, I won't be staying at the Avenue Crowne Plaza again. I'll like IHG hotels, so I'll try the Intercontinental next trip.
01 December 2013
Rated 4.0 out of 5.0 by Diana72 Great location
Location is great & the staff were very accommodating. One of the bell hops refused a tip when he was unable to locate a cab for us.
While our room was nice & the bed comfortable not being able to control the heat in our room was annoying. If we turned it down to 69 the air conditioning came on.
Overall it was a pleasant experience and I would recommend the Crowne Plaza.
30 November 2013
Rated 5.0 out of 5.0 by Zingy Highly recommend
Right in the heart of the city. Staff was kind and knowledgeable. The attached restaurant was good and had a fun staff as well. Room was clean and comfortable and the entire experience was a pleasure.
28 November 2013
Rated 4.0 out of 5.0 by Juli531 Great shopping weekend
We had a great stay. Our girls weekend was great, our room was upgraded at our arrival. The hotel staff were very friendly and our room was very spacious . Great weekend
27 November 2013
Rated 5.0 out of 5.0 by Joanie48 Great Accommodations
I found this hotel to be completely enjoyable with so many amenities included with the room.
27 November 2013
Rated 4.0 out of 5.0 by nequiroga Breakfast
Breakfast is not so good, the restaurant in the looby does not have a buffet.
26 November 2013