Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

-Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 394 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Enjoyable stay. Met expectations.


2014 九月 23


A short cab ride (but a very long walk) away from the fun of dowtown, this hotel does have a number of bars just a short walk up the street that were fun.
I thought the bed was very hard, but it might just be a preference -- I like to feel as if I melt into my bed and this was quite the opposite.
The front desk staff were genuinely nice and helpful, the doorman seemed pointless to me since they rarely acknowledged you with a greeting and did not offer assistance with luggage when we were dropped off. This isn't a big deal for me, but I work in hotels so I always compare these things in my mind.
Also when I called for extra pillows, the operator seemed very blah, not like a colleague genuinely interested in assisting you, a simple "Is there anything else I can assist you with?" is better than just saying "ok" and hanging up.

I stayed here because it was the most inexpensive (with good reviews) in the area that I needed to be. Overall, happy with my choice and if a similar circumstance presents itself, I would stay again, although nothing special to make me WANT to come back.

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good location


2014 九月 23


Good location for where I needed to go during the day, and close to coffee, Greektown, Walgreen's, etc. I think for the price that a continental breakfast could have been offered, not just coffee.

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Better Every Time


2014 九月 19


I've been visiting downtown Chicago quite frequently for business lately and the Crowne Plaza has definitely grown on me!

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Overall, Okay


2014 九月 19

We only stayed here for Riot Fest so we weren't in our hotel room that much. There was a very rude woman at the front desk that I dealt with our first night over the phone because she hung up on me before getting anything accomplished. The only friendly people there were the valet guys and the nice gentleman who brought our luggage up to our room.

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