Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

-Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 361 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Vacation Spot


27 August 2014

This hotel was a very nice hotel, and in a great central location. My issues are that we checked in at 4:30 p.m. and had to wait for a room to be ready. And there was not any special Customer Service for having to wait. No acknowledgement that I was a Platinum Club Reward Member. Not that it is that important. Anyway, once we got our room the door handle was broken on the door, wait again for an engineer. The next morning we thought we would enjoy the breakfast at the hotel. So my husband and I went downstairs to eat in the restaurant. The breakfast was very nice. But, I had again no Customer Service. I had to flag down someone and ask for coffee four times. I have no idea where our waitress went.

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Horrible Staff - Did Not Honor Free Parking Promo


27 August 2014

Checked in at 1AM. The Desk Clerk made me wait for 6 minutes while she yapped on her cell phone.

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Very. Nice


27 August 2014


We enjoyed are stay. The room was small but comfy, wished it had a fridge.
The bar tender wasn't very friendly but got the job done.
We loved sitting on the balcony in the evening and watching the activity below.
Your Valet's were busting their butts 24/7 with little apparent effort.
The young lady at the front desk was very pleasent and helpful!
We will stay here again!

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Greektown Crowne Plaza


26 August 2014


Great location with grocery store, Walgreens and starbucks right across the street. Free shuttle to Sears tower although it's only a 15 minute walk. Staff was wonderful. One downside for Platinum members is no club.

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