Crowne Plaza Chicago Metro Downtown

733 West Madison Chicago, Illinois60661 United States
Hotel Front Desk:1-312-8295000 Hotel Fax:1-312-6022199
Hotel Fact Sheet

Check In | Check Out

  • Check-In Time: 3PM
  • Check-Out Time: 12PM
  • Minimum Check-In Age: 21
  • Late Check Out Available


  • This hotel is in the city centre
  • Closest City: CHICAGO
  • Local Time Zone : GMT-6

Pet Policy

  • Pets are allowed
  • Service animals are allowed
  • Pet Deposit per Stay: 50.00 USD
  • Pet Fee per Night: 50.00 USD
  • Pets under 30 lbs are welcome for a 50 USD pet fee per stay as well as a 50 USD refundable deposit. Pet owners are required to keep their pet on a leash in the public areas of the hotel. Pets are not to be left unattended in a guest room at anytime.

Languages Spoken by Staff

  • English
  • French
  • Polish

WiFi Services

  • Standard tier wireless internet (WiFi) access included with stay at most Crowne Plaza hotels and resorts around the world.
  • WiFi available in public areas and guest rooms, excluding meeting rooms, at participating hotels.
  • WiFi bandwidth and speed may vary by hotel.


  • Car Parking Available
  • Complimentary Daily Self-Parking is not available
  • Valet Parking is available
  • Valet Parking Fee: 43.00 USD
  • Valet parking $43.00 per car per night includes in and out privileges.


  • 17 Floors
  • Interior Corridor


  • Hotel Entrance
  • All Entrances/Doorways
  • Registration Desk
  • The hotel and restaurant are 100% wheelchair accessible. We have multiple room types available for guests requiring wheelchair assistants. We even have a wheelchair accessible suite available for anyone to book. All guests who have physical challenges can enjoy roll in showers and handheld showerheads.

Credit Cards

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • JCB
  • Discover

Location & Attractions

United Center

In-Room Dining

Hours:6:00 AM - 6:00 AM