Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email: info@thechicagometro.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Train
Union Station

-Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street

Underground

UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 43.00 USD

- Valet parking $43.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 483 reviews
86%
Recommend This Property
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Ratings Breakdown

483reviews

  • 5 Stars
    257
  • 4 Stars
    121
  • 3 Stars
    52
  • 2 Stars
    35
  • 1 Stars
    18

good value

By

25 January 2015

Overall a good value. Bought the package including parking and buffet. The staff were friendly and helpful. While the room was comfortable, the property seemed a bit worn and in need of a refresh. The sliding door to the bathroom had come off the rails and no one had bothered to put it back. (I did)

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Outstanding Service And Very clean

By

25 January 2015

This was my first trip to this hotel. I was extremely impressed with the level of service and overall accommodations. The rooms were very comfortable well maintained and very clean. The hotel offers a wide range of amenities for corporate guest traveling or leisure guest.

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Nice Hotel - Valet is Rude

By

22 January 2015

platinumelite

We stayed at this hotel to go to a Bulls game. When leaving, no one outside asked if we needed a cab. When checking out, and asking for the car to be brought around - they left it unattended and unlocked. We had to wait for several minutes to get someone to give us our keys, and when they did they never even verified that the car was mine!

The room and view can't be beat though - and it was a good value.

Posted byHotelStaff
27 January 2015
Thank you for taking the time to share your valued feedback with us, WhatTheShep. We're delighted to hear that you enjoyed your guest room, as well as a spectacular view of the city from your balcony. With that said, we're very sorry for the level of service you received when retrieving your car from our valet staff. I can assure you that this is not a typical experience at our property, and we're embarrassed to say the least with the lack of security shown towards your vehicle. Your review will be used as a coaching tool to make sure something like this never happens again to a future guest at our hotel. Should you want to discuss your stay in further detail, please feel free to contact me directly at your convenience. Thank you. Michael Zwolinski Front Office Manager 312-602-2139
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A great stay at the Crowne Plaza

By

22 January 2015

club

The environment is comforting. The smell in the room is relaxing and inviting to a restful night. The staff is exceptional and the food is quite delicious. All reps are very professional and helpful.

Posted byHotelStaff
25 January 2015
Thank you so much for the flattering review, Mil Mil! Our entire staff was thrilled to say the least upon seeing your feedback regarding their service and professionalism. Thank you again for choosing the Crowne Plaza Chicago Metro, and we sincerely look forward to your next visit! Michael Zwolinski Front Office Manager
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