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Rated 4.3 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Comfortable room and great location Great location, comfortable room and bed. Food in bar was disappointing along with the customer service. However, had afternoon tea with family and friends the following day and it was excellent. Breakfast was also very good. 20 July 2014
Rated 5.0 out of 5.0 by Lovely Location Ignore my comments on poor sleep quality that is down to me being a poor sleeper and no fault of the hotel. Some member of the bar staff could be a little more attentive and remember that when there is a queue of people that the person who has been waiting longest should get served first - one chap nearly missed the cut off for ordering food because he was overlooked as someone cut in front of him. Apart from that a lovely place to stay 19 July 2014
Rated 4.0 out of 5.0 by Enjoyable stay Booked hotel for week end stay to celebrate our 50th wedding anniversary with children and grandchildren. All our expectations were met and the only complaint was challenges made by the bouncers presumably employed by the organisers of the celebrity wedding. Warm welcome at reception on arrival and the smiling helpful Spanish waitress was superb throughout. Both breakfast and evening meals offered very good choices and family took full advantage of swimming pool but not spa or golf. Hotel management were aware of the special occasion and a small gesture even if only a congratulations card would have been well received.Otherwise we all really enjoyed our stay and were relieved not to be disturbed by the 400 or so guests attending the wedding. We might well return at a later date. 16 July 2014
Rated 3.0 out of 5.0 by Disappointing. A pleasant room and friendly staff but ruined by the quality of food we ordered in the bar. Nothing like the description on the menu, when I questioned the chips, advertised as 'Rustic in the skins' duty manager quizzed the kitchen and returned to inform us they didn't have what was advertised. I've seen more appetising cheese in my food waste bin at home. 16 July 2014
Rated 5.0 out of 5.0 by Great restaurant service Service in the Brassey restaurant was exceptional provided by a young Spanish girl named Irena. !!! Food was also very tasty with an above average wine list. 14 July 2014
Rated 2.0 out of 5.0 by Poor suite, poor overpriced breakfast Very poor design and overall look for a room in a Crowne Plaza. Breakfast choice poor compared with other IHG hotels I stay in regularly. OK paying for very nice dinning room and view, but food must match the promise this suggests. 11 July 2014
Rated 5.0 out of 5.0 by Weekender Stayed at Heythrop last weekend using Priority Club points. What a good idea! Everything was just great. I won't go on with the superlatives, but just get there and enjoy a great modern hotel! BTW food in the restaurant was fab! 10 July 2014
Rated 2.0 out of 5.0 by Heythrop Park - stay at the hotel next door Grounds are beautiful but the staff need further training in customer service. 09 July 2014
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