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Rated 4.2 out of 5 by 247 reviewers.
Rated 3.0 out of 5.0 by Small room, under staffed Not a great experience. Did not live up to expectation despite promising website and approach to hotel. Very understaffed in lounge bar with staff doing their best in difficult circumstances. Room small and box like, only one tea bag, no shower cap and large crack in wall. Would not return. 02 September 2014
Rated 4.0 out of 5.0 by Value for money stay The hotel liked a palace. A two miles tree-lined road led us to the reception of the hotel. You need to have a car to access to this hotel. The hotel was a listed historical building but recently refurnished at a high standard. The surrounding was green, fresh, natural and spacious. It is suitable for personal relaxation or off-site business conferencing. 01 September 2014
Rated 4.0 out of 5.0 by Overall Good but not Great Check in was efficient and speedy. Room was good but lacking the final attention to detail expected and experienced at other similar graded hotels. Bottled water was not in the room and only one bath robe. Easily rectified if checked but also easily noticed by the the visitor. Food in the bar good and served with a smile. Breakfast very crowded and had to ask twice for poached eggs as staff really busy with an overcrowded room. The breakfast service is this hotels real Achilles heel it's not relaxing as the room is too small for the size of the two hotels. You trip over people back and forth to the buffet. Grounds well tended and very pleasant to walk in. Overall served a purpose for our intended visit, ideal base for Blenheim Palace. The hotel just needs a bit of extra refinement. 31 August 2014
Rated 2.0 out of 5.0 by Recent 3 day Improve service it is not what you would expect from Crown Plaza. Clean the fridges in the rooms do not expect to see leftovers from previous guests. 31 August 2014
Rated 5.0 out of 5.0 by Fantastic hotel and great location for touring Cotstwold area Fantastic hotel, rooms, staff, service, grounds and facilities great. Fantastic location for touring the area. This was our second visit here and will come back again. Only negative is the expensive cost of breakfast (even the discounted price if bought on arrival @ £14.95) the problem is it is per person per day not per room and as we were 6 people it would be excessive. 31 August 2014
Rated 5.0 out of 5.0 by excellent The service was very good as was the cleanliness and comfort of the hotel. The staff were very helpful and pleasant. The grounds were beautiful and well maintained. We ate in the bar and the food was of a very good quality, just not that comfortable as there were not many tables, mainly sofas and low coffee type tables. The breakfast was served in the restaurant, which is lovely, and there was a good selection of hot and cold food. 28 August 2014
Rated 2.0 out of 5.0 by Beautiful hotel and grounds, dinner expensive,not child friendly We were really looking forward to our break as had not had a holiday for a while.The Hotel and grounds are beautiful, however very disappointing menus, no childrens menu and the options are limited and expensive, not good for vegetarians. To sit in the lounge area and have a coffee, tea and soft drink would cost nearly £9, we ate out as was cheaper, The leisure centre is a fair walk from the hotel, and if weather is bad then its not a good idea. The pool and spa were supposed to be state of the art, but very disappointing, was dark green in one end, obviously needed cleaning. The staff were mostly unfriendly, we would say good morning and they just either ignored you or looked as if they didnt want to be there. Car Parking is also a way from the hotel, so best to park at the back of the premises and walk through the ballroom entrance,not on directions or staff instruction. 28 August 2014
Rated 4.0 out of 5.0 by Great Hotel in Superb Grounds Great rooms . Good breakfast. All the staff were really good. The bar needs some additional beers and I would eat earlier rather than late in the restaurant. Really good surroundings and close to Woodstock, Stowe 27 August 2014
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