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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 352 reviews
85%
Recommend This Property

Ratings Breakdown

352reviews

  • 5 Stars
    202
  • 4 Stars
    75
  • 3 Stars
    40
  • 2 Stars
    19
  • 1 Stars
    16

Quality Hotel

By

05 July 2016

platinumelite

Really nice staff, comfortable and nice appearing rooms.
I'll be back

Posted byHotelStaff
06 July 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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grace

By

05 July 2016

platinumelite

excelent hotel , clean and quiet , all the service are outstanding

Posted byHotelStaff
07 July 2016
Thank you so much for your time spent on this review! We appreciate your loyalty as a Platinum Elite IHG Rewards Club member. We are pleased to know you enjoyed your stay with us. A positive guest experience is something our staff is motivated by, so we really appreciate it. We hope you will visit us again.
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Maintenance

By

30 June 2016

club

The Maintenance and Cleaning Supervisors should be replaced

Posted byHotelStaff
04 July 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
04 July 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again
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The staff was enjoyable

By

29 June 2016

platinumelite

The stay was enjoyable. The one issue I had, which was not addressed in any question, was the parking. I was forced to use Valet or self=parking was several hundred yards away. This was not accetpable

Posted byHotelStaff
04 July 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
04 July 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience
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Good bed

By

27 June 2016

Accomodations were fine. Accomodations were fine. Accommodations were fine.

Posted byHotelStaff
29 June 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Great service, gorgeous establishment

By

27 June 2016

I was there on a combined business/leisure visit. The hotel was beautiful. Reminded me of Vegas. The staff was excellent. The valet, bell hops and front desk personnel were all friendly and assisted me with whatever I needed, above and beyond what was required.
The only thing that I was dissatisfied with was my towels/trash were replaced daily. Personally, I like to be more "green" and I can use the same towels for several days. It's a minor thing, but I like to do my part as much as possible.
The room itself was awesome. Lots of room, very comfortable. I had a variety of pillow types, which I was quite happy with. The bed was comfy.

Posted byHotelStaff
29 June 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an Spire Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Los Angeles-Commerce Casino

By

27 June 2016

club

Generally a great hotel but Breakfast is really poor and not worth the money. I'd suggest using the sports bar for all meals.

Posted byHotelStaff
29 June 2016
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
29 June 2016
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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Friendly staff

By

25 June 2016

platinumelite

Staff were friendly, hotel was newly renovated, did not check out the casino side, the hotel itself was good

Posted byHotelStaff
27 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Excellent Accomodations

By

22 June 2016

club

The Hotel is always well maintained. Staff is courteous and helpful. There is always security staff visible which helps you feel safe.

Posted byHotelStaff
28 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Comfortable room and good service

By

21 June 2016

club

The crowne plaza exceeded all of my expectations. The room was huge. The bed was large and comfortable. The restroom was adequate and very spacious.

Posted byHotelStaff
22 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Nice room great price

By

21 June 2016

club

For a budget hotel, I felt this was very upscale and luxurious. Staff was great, microwave and refrigerator free upon request.

Posted byHotelStaff
21 June 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards Club member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Crowne Plaza-Commerce CA

By

20 June 2016

club

Great check in service. Room was very nice with very comfortable bedding and lighting. Breakfast offered was ok. Came at tail end of the buffet and staff did not seem to want to replenish the food. Also, was not offered coffee by staff.

Posted byHotelStaff
27 June 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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