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Rated 4.6 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by nice experience The building is lovely and well located for shopping and the airport, access to the train very good too. The staff at reception was a bit flaky, maybe lack of experience, but overall a very good stay. 16 January 2014
Rated 5.0 out of 5.0 by Crowne Plaza Copenhagen one of the best hotels in Copenhagen perfect!! the service is so good....nothing is ever a problem 13 January 2014
Rated 4.0 out of 5.0 by Good overall experience It was a good overall experience, but the staff and program was not without errors. There was miscommunication regarding dinner seating and the half bottle of champagne that was included in the package. 06 January 2014
Rated 5.0 out of 5.0 by Greenest hotel in the world This is the most sustainable hotel in the world and it comfortable, affordable and has a great location. I would recommend it highly as a shining example of what can be achieved sustainably. 03 January 2014
Rated 5.0 out of 5.0 by Friendly staff With the Train service and Metro service right outside the hotel, downtown Copenhagen is only a few minutes away. Very friendly and helpful staff. 02 January 2014
Rated 5.0 out of 5.0 by superb Service Service provided by all the staffs (Reception, restaurant, bar) exceeded our expectation during our stay 31 December 2013
Rated 5.0 out of 5.0 by Nice rooms A nice hotel, with a good green attitude. A nice bar area with good food, and a great breakfast buffet. 23 December 2013
Rated 5.0 out of 5.0 by Perfect for the airport I stayed at this property only few hours, but the overall impression was excellent. I liked the comfortable room furniture, the good quality of mattress and pillows for a sound sleep, and the responsive and effective front desk. I only regret I had to leave early in the morning and I got no time to enjoy their breakfast. I will certainly do it next time. To be recommended. 22 December 2013
Rated 5.0 out of 5.0 by Great stay again I have stayed in this hotel 3 times now this year !!! It will and is my hotel of choice on all my visits through Copenhagen. I have recommended it to all my freinds/colleauges from Canada/Sweden/Brazil/USA. The staff is very freindly and helpful, the shuttle bus drivers are great to talk to even though it is a short ride. The hotel is clean and quite and the location I feel is very good if you would like to visit the city. Now 3 of my colleauges that I know of will be staying here on their next travels. One will use this hotel for when he visits Copenhagen. Thank you for the great stay 22 December 2013
Rated 4.0 out of 5.0 by Impressive building in convenient location Only there for brief overnight stay but the complimentary airport shuttle worked efficiently (summoned by a keyboard at the Airport Information Desk) and the adjacent rail station / metro was very convenient. Breakfast seemed expensive but opted instead for an Exec Room with Club Lounge access and this included a very good breakfast buffet (hot & cold) as well as the usual evening snacks and drinks. Will use again when in Copenhagen - but unfortunately this is the only IHG hotel in Denmark. 21 December 2013
Rated 4.0 out of 5.0 by Great conference room and service Really great service regarding our meeting. The staff were helpful in any way and time of the day. 10 December 2013
Rated 5.0 out of 5.0 by Great Weekend 29th Nov - 1st Dec 2013 It was our first visit to this hotel and first impressions were that the hotel was a little "remote", however on the other side of the hotel is the main road, station, metro and Fields shopping mall. The hotel is very minimalistic in design, very Danish and very impressive. Our family room was in fact two big double rooms with a large interconnecting door but the rooms were great, dressing gowns etc and very hot showers in a very nicely designed bathroom. We received the usual Platinum member upgrade to the club lounge and for once we were able to take our daughter in there with no restrictions on time. The breakfasts in there were just as good as the main restaurant offering and we were able to come and go as we pleased. The staff at reception were excellent with regards to information. They provided train tickets (charged to the room) for our trips into Central Copenhagen, one stop down from the station across the road and also provided us with rail information for our morning trip to Malmo, about a 30 minute ride from the station across the road. The hotel is very well placed for easy access into town providing you don't mind hopping on the train or metro. We had a mini crisis when my daughter mislaid a photograph taken of her and Santa Claus in Tivoli. Although we know it was mislaid in the hotel and we never did find it, the staff made every effort over the weekend to locate it. We didn't use the bar or restaurant facilities as we were eating out or utilising the free booze in the club room but everything looked first class and exceptionally clean and well presented. There is a small unmanned fitness centre but is sufficient for a quick work out. All in all a great weekend in Copenhagen/Malmo and certainly enhanced by our experience of the Crowne Plaza, would definitely recommend!! 06 December 2013
Rated 5.0 out of 5.0 by great location This is our second stay at this great hotel . The location is perfect only 5 minutes from the airport with free transfers and only 10 minutes from the city center via the metro . The only downside is the bar and restaurant are very pricey and choice is limited but there are plenty of restaurants nearby. Overall a great base for a city break. 05 December 2013
Rated 4.0 out of 5.0 by Excellent staff and customer service The location of this hotel is near the airport, but a few metro stations away from the city centre. The good thing is the free airport shuttle, though the driver dropped us at Terminal 2 when we told him we were flying out of Terminal 3. Was invited to the club lounge and enjoyed the breakfast spread and the snacks served throughout the day. The hotel has a really nice and modern feel, which was comfortable and relaxing. Fields, the shopping mall, is just a stone throw away. We arrived the airport in the morning, only to realise that we left the passports in a non-ihg hotel in Stockholm. Linda, who is helpful and resourceful, managed to call up the hotel in Stockholm and have them DHL our passports to Copenhagen. The passports arrived the next morning and just in time for our departure flight the following day. We really owe you one Linda , thank you! 03 December 2013
Rated 4.0 out of 5.0 by No tv signal The tv signal was very poor same as the list of programs. Shuttlebus from airport was a grelt experience 02 December 2013
Rated 5.0 out of 5.0 by Second time there We have stayed at this hotel once before and the experience was great ! We recently visited again and the same excellent stay - transportation by metro to town is easily available, safe and efficient, the Field's mall nearby is fine (Denmark is an expensiveshopping destination). We had access to the lounge for breakfast, evening snacks and all day R & R which was great. All in all, we'll be back ! 27 November 2013
Rated 5.0 out of 5.0 by Absolutely superb. Punches in a higher class. Excellent setting. Superbly trained and helpful staff. Very comfortable. Truly a repeat. 27 November 2013
Rated 5.0 out of 5.0 by Ideal location and standard for the business traveller Ideal location and standard for the business traveller, 5 minutes from the airport, close to motorway and train connections into the city and other areas near Copenhagen. Good rooms. Professional and friendly staff. I will definitely stay here again. 24 November 2013
Rated 3.0 out of 5.0 by nice pnew hotel but take care of it cleaness the rooms are well designed convenient and service is great. Transportation to downtown is easy and fast. breakfast is marvelous. BUT take care of the cleaning, the bed sheets and covers, curtains were not really clean, the teapot was not cleaned and the bathrroom approximatively cleaned. Hope this will be corrected because the global hotel organisation is perfect 20 November 2013
Rated 5.0 out of 5.0 by Business room and great service It is the second time I get a business room. Everything was great! 19 November 2013
Rated 5.0 out of 5.0 by Superb accommodation Hotel room is clean and comfortable. Quiet and peaceful location. Staffs are helpful and friendly. Although the hotel is slightly away from the city but There are frequent train/metro services and there are just within walking distance very convenient. Highly recommended this hotel!!! 18 November 2013
Rated 5.0 out of 5.0 by Fabulous Holiday! This is a really excellent hotel, with exceptional staff. The executive rooms are very good, and the club lounge is superb. I have rarely experienced staff whose opening words when asked something is always "Of course" - brilliant! Thank-you for a very relaxing and pleasant holiday. 10 November 2013
Rated 5.0 out of 5.0 by Very good experience This hotel has never disappointed me so far. Good rooms, quiet, very professional staff. Prices are high by UK standards, but they're exactly what they are in Copenhagen. And they have Leffe on the tap as well. I rest my case. 09 November 2013
Rated 5.0 out of 5.0 by Gooc Choice for Copenhagen Stay The hotel is in a great location close to the metro which is just 10 min to the city center. The mall next door is a great place for food and shopping. The hotel it self is very modern and the rooms in a great fresh and Nordic design. The sleep is great in the bed and they even has a small package of oils to stimulate sleep after a long trip. the room was ready when I arrived at the hotel even it was a bit early for check in and I even got a upgrade so that I could use the lounge. The lounge was very nice and a good selection of beverage - the selection of food was limited to small snacks. In the lounge there was computes and printers which was free of use. A trip to the business center for special printing was also complimentary - great service 07 November 2013
Rated 5.0 out of 5.0 by ICP conference I were attending the ICP conference. Food was perfect, beverages were perfect. The room was brilliant, the view was astonishing. Really, really good hotel! Thanks for the stay! =) 05 November 2013
Rated 4.0 out of 5.0 by Good atmosphere The hotel is located at a convenient location for a traveller with my profile (business traveller). Eco-friendliness to the core, the Crowne Plaza has folks at the front desk who are always helpful to guests. Keep up the good work, guys! 04 November 2013
Rated 5.0 out of 5.0 by Pleasant airport hotel with easy access to city centre Corner executive room is not huge but bright Clean but rather basic/cold Scandinavian design Bathroom with separate walk-in shower and bathtub Eco friendly amenities in the bathroom Large flat TV with massive selection of international channels Kettle with tea/coffee set View over the new and rather deserted district No Ipod/Iphone dock Free/fast wifi Very quiet How is the exec. lounge? Quite large Very nicely decorated (one part with tables and 2 Apple computers and one printer, one separated part with elegant leather sofas, drinks, food). Pleasant terrace Good breakfast with good selection of products Very basic (used to be much better) evening selection of canapés (I did prefer salad). Good: - Hotel, with elegant/innovative lobby - Very friendly staff - Free wifi - Free airport shuttle (five minutes drive) - Free bicycles - Very easy and fast access to city centre with metro or suburban train Bad: - Location: very close to the airport, the CP is more an airport hotel. The hotel is located in a new district (read: in the middle of nowhere). This new district has interesting contemporary buildings, but there is no urban life at all. You have more the feeling to be in a green Dubai rather than in a real city. Still, metro station is 100 metres from the hotel, with fast and easy access to city centre. 01 November 2013
Rated 4.0 out of 5.0 by Great breakfast and proffesional service The staff were both proffesional and smilling. The room was nice and comfortable. We have been there before, and our kids wants to go there again and so will the adoults. 24 October 2013
Rated 4.0 out of 5.0 by Comfortable room with average service Open to reception area restaurants resulted with bad odor due to bad ventilation. You will notice the smell off lunch etc. even at the 13th floor. Limited Shuttle service ended at 10.30 PM. 21 October 2013
Rated 5.0 out of 5.0 by Stopover stay Lovely hotel! Especially night manager Alexis who provided wonderful service! 20 October 2013
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