Rated 4.6 out of 5 by 161
Rated 5.0 out of 5.0 by kfw66 Great place to stay
Stayed at Crowne Plaza before and after Baltic cruise. Very convenient - called from airport for free shuttle to hotel and also took it back to airport (only 5 minutes away). Rooms very clean, nice size and very comfortable. Very convenient to take tram or train into Copenhagen - desk staff very friendly and helpful. Free access to computer, Internet and printer. Definitely recommend this hotel and would stay here again.
16 July 2013
Rated 5.0 out of 5.0 Great views in maximum comfort
This hotel is slightly out of town but is well situated for the metro into the centre of Copenhagen (no changes needed) and also the airport. It is also just off the main motorway so if you are driving, there's no messing through one way systems. Rooms are beautifully appointed with stylish furniture. The views (ask for a corner room if poss) are spectacular in the day and night. It is quiet and air conditioned-this was a price worth paying over location in central Copenhagen in my view as many of the rooms in town are small and hot. In summer you need to open the windows and get the air in but the noise levels are very high. Not in the Crowne Plaza. We spent a restful three nights here on a generous package including parking (LOADS of spaces underground, bringing you straight into the lobby), metro/train tickets and tickets to the Blue Aquarium.
The staff here are super-from the bar, reception to the buffet, from morning to night, they have it covered. They are intelligent, friendly (but not overbearing with false wishes for you having a nice day) and helpful. The buffet people are very keen and especially warm with children (they are Indian and have a nice way about them).
The buffet is great.
My tip would be to get to breakfast early before any cruise liner troughers descend on the buffet en masse and devour in a manner befitting their average size. Checkout and pay your bill the night before also as these sea faring lemmings also appear at the front desk like an army of ants. Noah's ark wasn't made big enough although many of them are friendly. Poirot would turn in his grave!
16 July 2013
Rated 5.0 out of 5.0 by Jeni Staff
The front desk staff was very helpful! The hotel was quiet and our rooms very comfortable. We utilized the shuttle service. We had a little trouble understanding where to wait for the shuttle, but found it after a while. We walked to Field's - the shopping mall, and were able to purchase train tickets and tickets to Tivoli, right at the hotel. All in all, a very good experience.
16 July 2013
Rated 5.0 out of 5.0 by Hawk1952 Summer Trip
Came to Copenhagen on the front end of our NCL cruise and on the back end of the cruise. They picked us up from the airport and took us back (which saved us time and taxi money). The staff were polite and helpful (lending us umbrellas and electrical adapters for charging our phones etc.). We were given help in finding sites to visit and metro/train tickets were purchased right from the front desk instead of the station. We had the brunch, which was very delicious. The rooms were spacious and the beds and bedding very comfortable. The best part was that it was all placed on our charge card and we didn't have to deal with any cash exchanges. I will definitely stay at another Crowne Plaza Resort/Hotel next time I travel.
15 July 2013
Rated 5.0 out of 5.0 by Chi123 Helpful staff and flexible policy to the satisfaction of customers
Despite the inconvenient location, the staff tried hard to cater for the demand and needs of customers. Big bed, big room, clean and roomy bath room, nice view. Five-star quality.
15 July 2013
Rated 5.0 out of 5.0 by TravellingViking Very nice hotel and good alternative for Copenhagen despite location
Very happy with my stay here.
As a platinum Priority Club member I received a very nice upgrade + concessions for the hotel restaurant.
Hotel has complimentary shuttle from the airport and is very close to local rail and metro stations + one of the biggest shopping centres in Denmark.
14 July 2013
Rated 4.0 out of 5.0 by Cheung Convenient for travelling via Copenhagen airport
The complimentary shuttle bus service to and from the aiport & hotel is good. However, would recommend a bit more info can be given to the guest when they check-in. For example, the schedule, booking policy, the last booking time at the airport, etc. Other useful info like temporarily suspension of Metro service at the night time can be provided to the guest proactively. Though I found out later there's a notice in the hotel but it was a too late as my husband & I need to take the Metro Bus from the city centre to the airport and then a taxi to hotel (cost 120 DKK for a 5-min taxi ride) as no metro service running after 22:30pm in July-Aug & the Information counter at the airport closed where no booking can be made after 11pm. Afterall, it's just a small piece of paper with info that would be helpful for a lot of travellers.
13 July 2013
Rated 4.0 out of 5.0 by HillsOH airport shuttle
I was disappointed that the hotel advertised hotel shuttle. The airport was mayhem at 5 am, and I had to spend money on a taxi. If the hotel can not pay someone for the shuttle and they advertise the shuttle I think I should be re-imbursed my taxi fare. Had I known in advance I needed a taxi I would have sought alternative lodging.
I was also not recognized as a rewards member as I have at other facilities
11 July 2013
Rated 5.0 out of 5.0 by BarneyS outstanding service and unsurpassed comfort
our brief stay at the hotel was an excellent value and a most comfortable one - we will be returning for another visit shortly due to the incredible accommodation. Great location for traveling into the city as well as transport to Malmo, Sweden and airport.
10 July 2013
Rated 5.0 out of 5.0 by Kathyo47 Great Business or Leisure Hotel
Great staff.Very helpfull.Breakfast wonderful .Walk to trains to Amsterdam center.Shopping Mall short walk
10 July 2013
Rated 3.0 out of 5.0 by Erican Comfortable room but not family oriented.
We had a 3D 2N stay at your hotel. Overall, it was a good room with great amenities. However, we are totally upset and disappointed with our request of a baby cot.
We have written to your customer representative prior to our arrival for the request.
On the day of arrival, we were given a travel baby cot that was barely stable. Legs were wobbly and there were holes in the netting. My son could not stand or sit without the whole bed shaking. Besides, it was a blanket that was used as a substitute for a mattress. Thus, we asked for a proper one but to our dismay, we were given one that was too thin to be slept on. My son couldn't sleep on it. He was with us throughout our stay and he was not comfortable at all as he is used to sleeping in his own cot.
10 July 2013
Rated 5.0 out of 5.0 One of the best hotels I have ever stayed
Highly recommand this hotel, except location is
little bit away from the center of Copenhagen, but you can take metro which is 5 mins walking distance and takes 10 mins to town center.
The room is quite and blanket is comfortable. Staff is very helpful. The free shuttle helps a lot.
08 July 2013
Rated 5.0 out of 5.0 by JoesMagicBoots Effortless
I am a Gold rewards member and was treated exceptionally well on my arrival.
The location was excellent as we only had 36 hours in Copenhagen and the property os mid way between the airport and the city with very frequent rail services.
Overall we found the reception staff very knowledgable and helpful. Nothing was too much trouble!
One of the best that I have stayed in anywhere! Thank you for making our stay effortless!
07 July 2013
Rated 4.0 out of 5.0 by Glen6 Good complete buffet breakfast
Light eaters may prefer to eat at the nearby large shopping mall(5 min. walk) which offers everything from sit down to take out bakery. Danish bakeries are the best, though everything in Copenhagen is expensive. Very nice room and the hotel has a good feel. The shuttle to the airport was convenient. It is a distance from the downtown area, but there is bus and train stops a block away.
07 July 2013
Rated 5.0 out of 5.0 by MTMJEM Wonderful Amenities
We were definitely treated FIRST CLASS and are so happy to be Priority Members!!!
06 July 2013
Rated 4.0 out of 5.0 by Roberto87112 Great Hotel - Excellent Value
A modern, attractive and comfortable hotel. Good access to airport via hotel free shuttle bus and to downtown via metro that is only a block from the hotel. Price is very reasonable for the quality. Business Center has free access to computer and internet. Staff is very friendly and helpful. The only drawback is the price and quality of the food. Food is expensive and quality is average,. But fortunately there is a shopping mall a block away with a good food court. It is definitely worth the stay.
05 July 2013
Rated 5.0 out of 5.0 by VadimMD Excellent
Just plain excellent. I arrived much earlier than the check in time in a hope to leave my luggage and come back later. Instead I was given a room and a free upgrade and even provided with a roundtrip metro ticket (that one I did pay for). The free airport shuttle was quick and convenient.
05 July 2013
Rated 5.0 out of 5.0 by Johan8 Excellent service, very good rooms
For business purposes I stay in Copenhagen Towers regularly. The service is always good and staff is very helpful. The rooms are very good. Shuttle service to the airport is convenient.
05 July 2013
Rated 5.0 out of 5.0 by ozi1 outstanding service
A very good and comfortable stay. staff all very friendly, helpful and professional.
30 June 2013
Rated 5.0 out of 5.0 by Jeko Very good service, comfortable rooms
Hotel location very convenient. Although not in the city center, the train and subway stations are just a 5 min walk away. Furthermore, the hotel has free shuttle service to and from the airport.
There is also a mall close by with lots of stores and restaurant options.
Food in club lounge could be better though. Not much food variety for breakfast and there are no snacks during cocktails in the evening, just a little bit of chips and finger food(cheese, olives). But I'm comparing this with Asian standards for club lounges, so I cant really comment how it compares to other club lounges in Europe.
29 June 2013
Rated 5.0 out of 5.0 by sg1844 Very nice hotel with great service.
A nice hotel with great service minded staff. It is very near to the Metro, so in 10 min your are in the midle of Copenhagen.
24 June 2013
Rated 5.0 out of 5.0 by cartrip80 Very nice property
Expectations were low based upon the website. Property is very nice, modern design. Staff was excellent, rooms were large. Internet speeds very good. The Breakfast was also very nice, plenty of choices and plenty of food.
Location was great for us as we were flying through, not really convenient to metro or downtown but if you are driving through a good choice or flying through a great choice. We enjoyed our brief stay and the porperty was more than advertised. (Note, you can take the free shuttle 10 minute to the airport and the train runs from there to downtown - 15 minutes more)
This property is suitable as a business or leisure traveller. rooms have plenty of space to spread out and work or just kick back and relax. It is not really near anything so if you want night life or lots of food choices, will need a car or a taxi. They do have a shuttle but not sure if it goes anywhere other than the airport.
19 June 2013
Rated 3.0 out of 5.0 by crg80 Nice hotel/service not as nice
My wife and I stayed here on our honeymoon and although the hotel is attractive and eco-friendly, the staff does not display a lot of initiative or help. Their English is excellent (which is a big plus) but help is only offered when directly asked for and specific questions are asked. They do have a cool little rebate if you stay for more than a day and you can have them not clean your room and you will get a credit to be used at their restaurant. Furthermore, everything is up to date since its a new hotel and the rooms are very nice. Also, the hotel is next to a mall which is nice but there are no restaurants around and the restaurant at the hotel is expensive with not too many options. Lastly, the continental breakfast is not free so make sure you get the price before you eat. All in all, a good stay but a little pricey and the staff was not bad just maybe have an off couple of days.
17 June 2013
Rated 3.0 out of 5.0 by Hoosiers1956 Very Expensive Food
The hotel was very clean and nice. Our rooms were very nice. The helped us check in early. The dining while very good was very expensive. We walked to the mall and bought some yogurt and fruit. There was one charge on our bill that was in error, but corrected quickly.
13 June 2013
Rated 4.0 out of 5.0 by graphixs Great beds
Great hotel near airport with free shuttle. Restaurant food excellent and service great. stayed before and after our Baltic Cruise. Nice.
10 June 2013
Rated 5.0 out of 5.0 by Ade454 Great staff and lovely hotel
Right from the minute we arrived and discovered the joys of the club lounge we were treated superbly by the front of house staff who couldn't be faulted. Room was upgraded and great view from the 16th floor. Travel into the city is easy, tickets can be bought from reception. You can either travel by Metro straight to the tourist centre, or by train to Central station.
Lots do do and see in Copenhagen, but drinks and food are very expensive! Getting to the Carslberg tour is harder than we expected and is much lower key than you would imagine from the world's fourth biggest brewer!
Not much to do around the hotel area, although there is a massive shopping centre next door.
Overall the hotel was excellent and I would recommend it to anyone (and have since!)
10 June 2013
Rated 1.0 out of 5.0 by Pal73 No water???
Trip ruined by the fact there was no water. Unable to have a shower before an important meeting is pretty poor and then to just be offered a small discount as compensation; very disappointing.
09 June 2013
Rated 5.0 out of 5.0 by PeaPond1 Great staff
All front desk staff were extremely helpful and accommodating. Perfect English too.
07 June 2013
Rated 4.0 out of 5.0 by SurreyWorldTraveller Convenient & comfortable
Everything you need for a stopover or short break in Denmark. Excellent food, good service and comfortable rooms. Only complaint was the shuttle bus finishing at 11pm. Our flight was delayed which meant we arrived at 11.10pm, so we were told quite abruptly to take a cab.... Everything else was faultless.
01 June 2013
Rated 4.0 out of 5.0 by kwolin Copenhagen Towers
Great hotel with very accommodating friendly staff. 1 block from Metro to downtown and old town section. Giant Mall just a block away. I found this to be very convenient to getting around and sampling all that Copenhagen had to offer. I would make this eco friendly hotel my base of travel in Copenhagen again. Free airport shuttle is also a bonus.
31 May 2013