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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 438 reviews
94%
Recommend This Property

Ratings Breakdown

438reviews

  • 5 Stars
    307
  • 4 Stars
    80
  • 3 Stars
    26
  • 2 Stars
    14
  • 1 Stars
    11

Great Place to stay

By

30 July 2015

club

Our stay was very relaxing & pleasent. Just the reservation & booking was a disappointment. For whatever reason what I was booked for didn't end up coming through. I booked three reservations over the phone to ensure accuracy. Still I got nothing I asked for. But overall the front desk was able to comp us breakfast & make the best out of it. The thing that made me raise a question was a waiver we had to sign for not being able to party. I guess this property is more for sleeping in & not having a friendly get together in a room you paid for. We actually had a security come up & told us to keep our voices down because our kids were laughing & having a good time. Understandable but there kids. And we obviously wasn't having a party. Overall it was great place to stay especially being so close to the shopping malls & beach. Oh and lastly when I asked if there was a place to heat up my food. The front desk mgr said there's no where here that can do that. Just like that. I was happy to know that I checked out & I didn't let that get to me. So I walked out.

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Great staff, Quiet room

By

29 July 2015

platinumelite

The hotel is just right for 3 nights get away for my family.
Staff is friendly and great
i have front desk person his name is Javier helped me when i check-in. He totally great and frendly, pay good attention to the conversation, did a great job to satified my request. great staff!

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Beautful room, Comfortable bed and great service.

By

28 July 2015

platinumelite

Went to Orange County to visit family, was at this hotel for 2 nights and the everything was more than i expected.

The room decoration, layout, furniture are just beautiful. The bed feels very comfortable. I and my son did enjoy some great fun time at the pool.

Will definitely stay here again.

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Perfect

By

26 July 2015

platinumelite

Very happy with stay. Took great care of me as an elite member. Beautiful comfortable room.

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Everything was great but needed a refrigerator.

By

22 July 2015

club

The only thing the room needed was a refrigerator.

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Good place

By

21 July 2015

No complaints, clean room and decent staff. Decent location and easy to find off the 405. Would have wished the air conditioner was quieter.

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Restaurant

By

21 July 2015

platinumelite

Dinner would be better with a wider choice of dishes and a lower cost structure.

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Here you go

By

20 July 2015

platinumelite

I liked it better when it was the hotel before the Crown Plaza, but it's still pretty good

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Great service clean comfortable room

By

20 July 2015

club

4 night stay very clean comfortable rooms and bed. Very convenient to access freeway beach shopping restaurants ect.

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Disappointed in the coffee

By

18 July 2015

club

My overall experience at CP Costa Mesa was great except for the restaurant coffee, which was very poor by today's coffee standards. The coffee was not served hot and was very weak. I ate in the hotel restaurant 4 days in a row and the coffee did not improve. Please consider using a better quality coffee and a variety of preparations for your guests. They will really appreciate it!

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Location Location

By

17 July 2015

platinumelite

The room was a little dated but was fine overall. The location was the big plus to our visit.

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Nice pool, nice facility

By

17 July 2015

platinumelite

It would have been nice to have a continental breakfast included with the stay.

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