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Rated 4.0 out of 5 by 324 reviewers.
Rated 4.0 out of 5.0 Loved relaxing in the pool and bar It was great to be in a well furnished, roomy hotel with all the modern facilities.Proximity to Crawley's shops and restaurants, and the hotel's taxi service to the airport were pluses.The staff were extremely helpful. 15 September 2014
Rated 4.0 out of 5.0 by Free upgrade to lovely room When we arrived we had been give a "club" room which was very comfortable, clean and functional. This equated to good value for money as we left our car there to fly off on holiday. Only concern, we asked for an alarm call for 03:00hrs which never happened and the receptionist who booked us in could do with learning some customer care service! This did not spoil our stay and we would recommend and use again. 15 September 2014
Rated 5.0 out of 5.0 by Top Class Welcome I enjoyed an excellent stay from the moment entering the informal reception area. The right balance was struck throughout my stay by all staff presenting themselves as proficcient, knowledgeable and committed without being stuffy or overbearing. 12 September 2014
Rated 5.0 out of 5.0 by great surprise i have stayed at this hotelon a few occassions now, the first time we stayed we had issues with a noisy air con unit in the room and the sleep wasnt the best. the management were made aware of it the following morning and i was offered a room upgrade on the next booking. fantastic quiet room and i was well looked after. the very last time i stayed i had a terrible time getting through gatwick and i arrived at my hotel after 1am, i was very tired and the frontdesk were very swift dealing with me as they could see i just wanted my bed. a very nice surprise was that they had upgraded me again to a executive suite and i must say it was very welcoming. i had a great nights sleep and got up early to take my car which was parked there and eventually returning home. Excellent service all round and a nice clean room with a great bed. Thank you. Ps. i got gold status after this stay. Woohoo!!!! 12 September 2014
Rated 5.0 out of 5.0 by great location this is a nice hotel, great for Gatwick night before flight 12 September 2014
Rated 5.0 out of 5.0 by Excellant stay I stayed at the Crowne Plaza for a friends wedding and found the staff friendly and the hotel comfortable with excellant facilites. I would recommend! 11 September 2014
Rated 4.0 out of 5.0 by Annual pilgrimage to Spain as ever we use the Crown Plaza as our stop off prior to checking in at Gatwick. Always find the staff good and hotel is comfortable. best of all we get a great package on hotel and parking which means we can use Gatwick for cheap flights. 10 September 2014
Rated 5.0 out of 5.0 by A Nice Break from Airport Bustle Extremely helpful and courteous staff are the main pillar of this hotel. The club floor is excellent as is the club lounge. Thank you for a great stay! 09 September 2014
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