Crowne Plaza Dead Sea

Hotel Front Desk: 972-8-6591919

Hotel Fax: 972-8-6591911

Hotel Email: ds_gmsec@hiil.co.il

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Ben Gurion (BGN)

- Distance from hotel: 93.21 MI/ 150 KM South East l

- Driving from BGN int'l airport is about 150 km, 2 hours). Take hwy no.1 towards Jerusalem, pass Maale Edomim, continue about 28 km, still drive straight only now this is rd.90. after 90 km, you reached the Ein Bokek hotels district.

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- Car Parking Available

- Complimentary Daily Self-Parking

- 110 free parking places on the hotels premises on first come first served basisi,additional public parking places within a radius of 75 meters,

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Hotel Highlights

Indulge your body and soul at Crowne Plaza Dead Sea Spa. In our private treatment rooms we'll pummel you, kneed you and wrap you in seaweed and therapeutic mud until your body positively zings. Only glass separates you from the desert as you float in our heated saltwater pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.2

based on 32 reviews
57%
Recommend This Property
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Ratings Breakdown

32reviews

  • 5 Stars
    7
  • 4 Stars
    7
  • 3 Stars
    8
  • 2 Stars
    5
  • 1 Stars
    5

Terrible go elsewhere!

By

avril 08, 2015

platinumelite

Do yourself a favor and go elsewhere. I have never had anything similar to this.

I got a voucher from work for a one night stay and breakfast. it was a nightmare making the reservation. Unfortunately we managed to reserve the room.

We arrived at the hotel. The check in process was relatively long, around 10 minutes.

Then we got our room, it was disgusting, dirty, the furniture was worn, the bathroom had mold, the walls were dirty, the bed had stains.

So we called the reception and asked to move into a clean room.

Then the room we got was even worse, dirty, worn furniture, mold in the shower and the fridge, dirty walls, the floor tiles were not covering the floor completely. DISGUSTING.

I called the front desk again and they said that they do not have a better room. Those were the rooms which they have had.
The public areas are not any better:
We went down to the pool, the beach beds were dirty. All beach beds had bird droppings on it, so you cannot really relax there.

We had breakfast - the food was of poor quality, we couldn't even get decent coffee there. The food variety was little - I do not know many hotels who serve only hard boiled eggs as the only egg dish.

The only plus is the proximity to the dead sea beach.

Again - DO GO ELSEWHERE.

It's a shame that this hotel is under the Crowne Plaza brand - it has nothing to do with that. The pictures on the website also have nothing to do with the actual property.

The management response to my issues were unacceptable - The hotel is in process to improve. I would really wish if i could have had this disclaimer before i came.

Posted by HotelStaff
avril 12, 2015
Dear AustrianAirlins I wish to emphasize that Mr. Bernas answered your comments and mail few months ago. We honestly stand behind the explanations sent to you. Best regards, Meeray Touboul
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Very enjoyable experience

By

décembre 27, 2014

My daughter and I stayed there for 2 days in December 2014. We are Canadian. The newly renovated rooms were beautiful and very comfortable. The views from the room (right on the beach!) were spectacular. Buffet meals were varied and enjoyable. Some noise from renovations a bit annoying (but hotel did mention it on their website ahead of time), Customer service was reasonable (sometimes seemed a bit short staffed at the front desk). I keep in mind that the general sense of customer service in the Middle East is not the same as North America. By Israeli standards the service here was very good. We enjoyed the amenities - the indoor heated pool with dead sea water, hot tub, sauna and spa facilities. I would definitely go again.

Posted by HotelStaff
décembre 30, 2014
Dear avivaps Thank you very much for your nice review of our hotel. It will be our pleasure to welcome you back soon. We wish you a Happy New Year from Israel and all the very best David Bernas General Manager
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The one place where improvement is needed !

By

décembre 03, 2014

club

The outdoor pool has frozen cold water. That water is colder then the ocean. If the outdoor pool could be heated a little bit. More people would swim there in cold weather and it would be easier to do outdoor events poolside because you would have many people there.

Posted by HotelStaff
décembre 05, 2014
Dear steviep316 Thank yor for your very kind and nice review of our hotel. I will consider your suggestion to warm our outdoor swimming pool with my staff. I hope to have the opportunity to welcome you back soon. Have a nice week end David Bernas General Manager
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Great Room - No Pool after 5:00pm!

By

novembre 23, 2014

platinumelite

We very much loved the room we received .. but were very disappointed that the facilities -- Pool, Sauna, Gym, etc were unavailable after 5:00pm...

I think anyone - after a day of visiting sites in the area - would expect to end off their day - back at the hotel with a nice dip in the pool or a refreshing sauna...

I understand they are open in the summer time until 8:00pm -- but see no logic in closing off these facilities (which are indoors) at 5:00pm during the winter... There is no need for a lifguard in the sauna or gym -- so no excuse...

Posted by HotelStaff
novembre 26, 2014
Dear DHL2 Thank you for your review I was happy to read that you have loved our rooms. As to the closing time of the pool at 5:00 pm as it is dark outside we are not allowed by law to operate the outdoor swimming pool regarding the indoor pool I will re-consider your suggestion but wish to emphasize that even the indoor pool requires a life guard while operating Again thank you for your review and I hope to welcome you back soon. David Bernas General Manager
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